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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,547)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Coby's

Sep 15, 2024  on Shopify

Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!

Synty Store

Sep 14, 2024  on Shopify

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS. Appstle has great customer support. They are very responsive and always willing to help with tricky questions. So far this has been a good choice for us and our business.

Stitchin Heaven

Sep 12, 2024  on Shopify

So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend!

Fitness Bento

Sep 11, 2024  on Shopify

The App has everything you need with subscriptions. The customer portal and interface is really clean and easy to use for our customers. The support team are really quick to help with issues big and small and I have not run into any issues that could not be solves. I would recommend this app to anyone looking to have a subscription service on their website.

Raymonds Warehouse

Sep 10, 2024  on Shopify

I am very pleased with this app. I wish I had more control over the customization but their support is very responsive and easy to work with. Only downside is that subscription orders don't merge when there are multiple subscriptions at the same time if they have different intervals. But, all apps seem to have this issue.

Vésaura

Sep 10, 2024  on Shopify

Great customer service especially Jackson and also the best subscription app (I have tried all of them). Just wish they have a function to let customers plan their subscription in advance with different products on the store every month. But anyhow, everything is amazing :)

Biltong.com.au

Sep 09, 2024  on Shopify

This app offers a comprehensive set of subscription features and is easy to use. There was an issue that was causing confusion and their team actually listened to my feedback and changed it -- a software company that actually listens to their customers and wants to improve? UNHEARD OF in this day and age. Well done team. I am happy to endorse this App and I am using it on 2 different stores. Wishing you success :)

OnwardWell

Sep 08, 2024  on Shopify

I need some assistance and Sebastian was awesome. I've actually rarely had a customer service experience like this. I simply wanted instructions on making changes to the view of my subscription widget. Instead of giving me instructions, Sebastian made the changes for me and even made additional suggestions for changes to improve the user experience. Then he made those changes too! I am very impressed in a world of poor customer service, my initial experience with Appstle has been awesome!

Nutri Tailor

Sep 08, 2024  on Shopify

Appstle have been great. Really good value, robust subscription app that does what you need it to do. Also, their support is first class and will find you a solution to any complications you run into.

L'Agence French

Sep 07, 2024  on Shopify

j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.

Grounded Goods

Sep 06, 2024  on Shopify

Excellent app & customer service! I wanted to customize my cart layout and they did exactly what I wanted. Highly recommend.

Esculent Eats

Sep 05, 2024  on Shopify

10 out of 10 highly recommend. The customer service team is amazing, all 15 of them. I kept reaching out to them to get assistance with my website and they did not fail to deliver. They were extremely polite, very responsive, and happy to help. I spent a couple hours on the live chat with a few of them, helping me navigate through my website. They were so kind to help me figure out my frustrations and when they couldn’t, they did not hesitate to follow up with me on a solution from their developers.

S-Secrets

Sep 05, 2024  on Shopify

I faced an issue with displaying the subscription option on my product page and it was my theme issue, I contacted support and they fixed it within 10 minutes. I am impressed with the fast support. Thanks

Cash Your Greens

Sep 04, 2024  on Shopify

I worked with a very helpful gentleman who stayed with me the entire afternoon until we worked out the problem. Offering a subscription to your products on Shopify is the best way to accumulate wealth, as repeat orders are the way to go. This app will greatly help your business grow, and with the customer support from Appstle, you can't go wrong!

Cura Kitchen

Sep 04, 2024  on Shopify

We have used Appstle for the past year and love the app. Easy to customize to meet your needs, great customer portal, merchant portal is intuitive, and the customer service has been stellar- If theres ever an issue they address it quickly. You can't beat the combination of price, service and function.

Drive Golf Supplements

Sep 04, 2024  on Shopify

Mona was incredible helpful at making sure the unique widgets I required were made quickly and effectively. Great service. Highly recommend

Todoanimal.es

Sep 04, 2024  on Shopify

El soporte de esta aplicación es inmejorable. Gracias a su chat, el servicio de atención al cliente te resuelve cualquiera duda en pocos minutos. Además, pueden hacer cambios por ti.

Falls River Soap

Sep 03, 2024  on Shopify

Support was really great and they helped create the specific discount coupon that I was trying for but was not able to. They went above and beyond my expectation.

Tera Kaia

Sep 03, 2024  on Shopify

I use this app in a very unconventional way, and the support team has been amazing in helping me facilitate this. There's no way another app would be as flexible as this one. Our business has so much more financial stability because of this. Thanks Appstle team - I appreciate you all!

Tax Magazine

Sep 02, 2024  on Shopify

Really easy to use, and customer support is awesome. They helped me implement a custom billing request and solved a purchasing flow pain point that other platforms couldn't. Highly recommend!

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