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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,547)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Grow Vitamin

Dec 03, 2024  on Shopify

I recently had the pleasure of working with Brooks and the Appstle Subscriptions App, and I couldn’t be more impressed with both the app and the level of support provided.

RAW VISION

Dec 03, 2024  on Shopify

This app ticks many boxes, and support really helped me with my configuration problems. responsive. Recommended!

My Store

Dec 03, 2024  on Shopify

Henry was really helpful and super patient with me and all my questions. he helped me fix an issue that shopify could sort in 24 hours, in 5 mins! Seemed like nothing was too much trouble for him! Credit to him!

Taria, Inc.

Dec 03, 2024  on Shopify

This app is SUPER easy to use and the support is superb! They get back to you in a matter of minutes and are always super helpful and kind. It's been a pleasure using this app and working with this team. Thanks!!

Evertote

Dec 03, 2024  on Shopify

Recently I had some difficulty with switching plans and had to go through several people to design the best option for my business. However in the end, Appstle provided a solution that was more than fair. I have used this service for more than two years and have always been happy with the seamless way it populates my subscription orders into our Shopify storefront every month. I would recommend them for any high volume subscription service.

Happy Gut Life

Dec 03, 2024  on Shopify

Appstle provides some of the best support we’ve ever experienced. The app is incredibly useful, and we’ve extended its benefits by incorporating the Appstle Membership app as well.

Industry Beans

Dec 03, 2024  on Shopify

I have held off writing this review as long as possible but have not been able to get a resolution from Appstle support. During migration our customer data was mixed up, attaching the personal details of one subscriber to another in a visible manner. Instead of looking into this and providing solutions, the Apstle team started updating customer details without consultation, erratically and incorrectly, causing even more damage. At this stage we are not sure of the subscriber loss but it will be significant. I don't feel that the Appstle team has treated our data or our business with any level of integrity through this process. I'm honestly shocked they are permitted to operate in this way.

Wee Feed

Dec 03, 2024  on Shopify

We’ve been using Appstle for over a month now and have been very happy with how it's working for our recurring payments! The Appstle reps have all been very helpful and responsive, helping us to figure out the details for our unique use case. Every time we’ve been unsure of how to set something up, a rep has been available via chat within a couple of minutes. We can already see how using Appstle will simplify our processing of recurring payments and save a lot of time.

ArmCare.com

Dec 02, 2024  on Shopify

Setting the app up was very easy. Had one question because we use a 3rd party page builder and support handled it within minutes.

Driven Coffee

Dec 02, 2024  on Shopify

Fantastic support in helping us setup our Prepaid subscriptions. Also the only App out there that creates future deliveries as "orders" rather than "fulfillments" which was a must for us.

Bluegrass Pride

Dec 01, 2024  on Shopify

I was having some trouble setting up this app to take recurring donations through my Shopify store. Getting it to work with my Shopify template wasn't a simple fix, but the team at Appstle made it happen, despite having to try several different fixes. They didn't give up! And they were a pleasure to work with.

Farmer's Direct Pet Food

Dec 01, 2024  on Shopify

I am new to Shopify and have had a hard time with subscription apps. I decided to switch to Appstle and their customer service has been great. Brooks has been fantastic.

SOL Nutrition

Dec 01, 2024  on Shopify

Very easy to use and great customer support, Mia was very responsive and helpful! I HIGHLY recommend this platform!

XERO Products

Dec 01, 2024  on Shopify

Recently installed the app and the support has been fantastic answering my questions and helping me get this set up. I love the feature they offer of porting over current subscriptions and allowing you to send a quick checkout link to your customer for an easy experience for them. They are also super helpful when it comes to customizing the widget for your product page.

Pippie Melts

Dec 01, 2024  on Shopify

Prompt to respond to any query and resolve any issues I have. Really happy with this app and customer service :) thank you

The Hair Fuel

Nov 30, 2024  on Shopify

The customer service is exceptional! Every time I reach out, they are always available to answer my questions and help resolve any issues. I also love their direct email feature—it's incredibly user-friendly and convenient to use. Best app for subscriptions!

MaxFuel

Nov 29, 2024  on Shopify

Exceptional Support! Review: I had an incredible experience with Apptle's customer and tech support! Last Saturday night, I encountered an issue and Sean was there to assist me right away. His expertise and promptness turned a potentially frustrating situation into a seamless one. Big thanks to Sean—you truly are the best! Highly recommend Apptle for anyone needing reliable and effective support.

CLUTCH

Nov 28, 2024  on Shopify

Very useful app for subscriptions and they offer quick support to help with customization and questions you have. Having a free version till you reach a certain amount is very helpful when starting.

VARA studios

Nov 27, 2024  on Shopify

Sean was incredibly helpful and patient! I had a million questions and I was so confused and he was able to explain step by step and assist me with everything in order to help me display my product as I wanted it to be shown. Thank you so much!!

Reflections Aesthetics & IV Bar

Nov 27, 2024  on Shopify

I have been working with live chat to set this up for hours. the agent has been very helpful and attentive. The widget and the subscriptions options are working well. He is helping me rebuild my shipping profiles to do what I need to do which is somewhat complicated. Highly recommend.

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