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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,539)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

drmarylouder

Jan 30, 2025  on Shopify

I just used the support chat to get a date configuration setting changed. Took 6 minutes from start to finish and was handled professionally, efficiently, and correctly by Brooks. That's great service in my book!

Get Pete's Meats

Jan 30, 2025  on Shopify

I wish I could give them additional stars! I had the pleasure of working with Sebastian and he went above and beyond to help me get exactly what i was looking for. I got all my answers fast and he did everything for me! The app is amazing and the support is out of this world!

Variety Mode

Jan 30, 2025  on Shopify

After initially not hearing back - reached out again Brooks was helpful, diligent and queried our issue on an internal store to provide and effective solution. Always prompt and 24/7 access

My Store

Jan 29, 2025  on Shopify

The support was fast and responsive for being spread across multiple countries to support each area, I was happy with their speed of response and quick resolution on the backend they could provide!

o3 Elixirs

Jan 28, 2025  on Shopify

My experience so far has been great. Support (Jackson) did a great job and was able to quickly address an issue I had and give me a solution in no time. Really appreciate this team here!

Bohemia and Flower

Jan 28, 2025  on Shopify

Fairly simple to use & I have found the team very helpful with any queries or problems I've had. They are quick to respond & in my experience make sure you have solved the issue before leaving the chat. Thank you Jackson

Two Chicks Quilting

Jan 28, 2025  on Shopify

we have just started using Appstle Subscriptions but so far very impressed and their response time when you have a question is AMAZING!

Fairy Post Office

Jan 27, 2025  on Shopify

Henry was incredible - answered all my questions and got me up and running very fast. Appstle have both options (pay as you go and up front full payment), which is what i really liked and the support was fantastic!

Olavide

Jan 26, 2025  on Shopify

Very nice design, but best is the costumer service. I had a question on a Sunday afternoon and they solve it immediately. Super recommended app!

Maximum Living LLC

Jan 24, 2025  on Shopify

Support is incredibly helpful & responsive even on weekends. Many thanks to Sebastian & team

MNSHHAIR

Jan 23, 2025  on Shopify

Max was extremely helpful and provided me with in-depth advice and support for my needs! His support went further than what I had initially reached out for and solved problems, which greatly helped my website. Extremely helpful!

Super Paws

Jan 23, 2025  on Shopify

Customer service is very very responsive and helpful. They helped in many ways, including coding and development. Using this subscription and loyalty app from Appstle. Love it!

Frontier Hive

Jan 22, 2025  on Shopify

Can't say enough good things about the engineers at Appstle. Max went above and beyond to make sure I had what I needed and made my product page look cute to boot. So excited to keep using this app since I know the support team is quick and un-intimidating. Thank you!!

Microhair Aesthetics

Jan 22, 2025  on Shopify

Very quick to respond and resolved my inquiries very quickly. I'm happy with this app and the customer service, it is simple to use and navigate and the customer support is excellent!!

The Oil Bar

Jan 22, 2025  on Shopify

Appstle has been a great addition to our store. It’s easy to use and works great for our subscriptions. And their customer service is awesome! Super helpful and quick to respond. Highly recommend!

H2Ocean Oral Care

Jan 22, 2025  on Shopify

The support team at APPSTLE was fantastic to work with. They quickly identified and resolved the error on our site, ensuring minimal disruption. Communication with them was efficient, transparent, and professional, making the entire process smooth and hassle-free.

Engine 34

Jan 21, 2025  on Shopify

Jackson quickly helped me repair an issue that I got myself into. He handled the problem within 5 minutes and even had recommendations for me. Looking forward to using more of their apps.

Pump Station & Nurtury

Jan 21, 2025  on Shopify

Very fast response time! Got all my questions answered. Really love this app and the support they provide!

Frontier Pharmaceutical, Inc.

Jan 21, 2025  on Shopify

When I started chat I got a fast reply from a person, not a bot. They answered my questions well, and got me on my way quickly. Was a pleasure.

PĀOUP

Jan 21, 2025  on Shopify

i'm just starting so i can't really judge the app itself, but i had problems with the integration on a custom theme and the support helped and solved my problem within literally 5 minutes after writing, incredible customer service so far! let's see what the app does!

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