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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,539)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Carnicopia

Apr 23, 2025  on Shopify

Works well - should have custom domain offered as standard because without it, your emails may not get through to your customers. That's not a luxury and should be a given - but other than that, all good.

crazycrittertoys

Apr 23, 2025  on Shopify

Kate has been a great help in integrating the customer data from my old subscription company (which is now out of business). She made the process seamless, and the plans are very reasonable!

Tsubi Soup Store

Apr 23, 2025  on Shopify

Recently migrated from Recharge as they were becoming way too expensive (monthly fees and % of sales) and the catalog was never synching correctly, customer service didn't exists and customers were also always having issues modifying their Recharge subscription settings. It was a little scary at first to execute the migration, but everything went very smoothly. Although Appstle does not integrate with some of the software we use, I am so much happier with the system they provide. We barely get any questions about modifying subscriptions and the catalog is seamless and instantly updated. Support is very quick to respond as well. Highly recommend.

ATH

Apr 22, 2025  on Shopify

Always fast customer service that actually can solve your problem (most of the time). The app is a steal.

MyBliss

Apr 22, 2025  on Shopify

24hr customer support. They solve any problem I've had and been absolutely brilliant. One of their merchant success engineers, Ash has just solved my problem in 5 mins! Great experience - definitely recommend

Enterprise Marketplace

Apr 21, 2025  on Shopify

Appstle has always been helpful and responsive, they find solutions even though it might not be baked into the app.

Frank's Fresh Dog Food

Apr 21, 2025  on Shopify

I enjoy the tiered payment models that work for a range of businesses, small to large, and their customer service team is very accessible and helpful.

Locally Fed.

Apr 20, 2025  on Shopify

It has been easy to use, and with the help of an agent, Jackson, it has been further clarified and I am now more confident in providing great service to my customers. Thank you!

Glow Off Co.

Apr 20, 2025  on Shopify

The customer was incredible. he even made a video to ecplain how to fix my issue. Thank you! I highly recommend Appstle!

RedMoringa

Apr 20, 2025  on Shopify

Incredible assistance. I started using both of their apps (subscription and loyalty), and for both I received a level of support far beyond my expectations. I chose this subscription app because it allows me to set different plans for each product variation.

SATELLAI

Apr 19, 2025  on Shopify

An extremely useful subscription app with patient, professional, and efficient customer service. Highly recommended!

Chef Heart

Apr 18, 2025  on Shopify

I've been building an out of the box offering for our community of Grab-n-Go meals. Nothing conventional about how we have to go about providing this service. If it were not for Appstle, our preparation efforts would have dissolved before we ever launched. If you need versatility and you want to be supported as you create... this app has the goods and the goodness. ;0)

Thou Mayest

Apr 18, 2025  on Shopify

We don’t leave a lot of reviews, but when an app’s support team is this good, you kind of have to. We’ve been using Appstle Subscriptions for about 2.5 years now, and it’s been consistently solid. The app itself is user-friendly and relatively easy to configure. The widgets are fully customizable, the customer portal is smooth, and once you get it dialed in, you can basically set it and forget it—which is exactly what you want from a subscription app. What really makes Appstle stand out, though, is the support team. They’re fast, thorough, and genuinely helpful. Instead of sending over some vague help doc, they actually take the time to look into your question and respond with step-by-step instructions. A lot of times, they’ll even record a Loom video walking you through everything, sometimes custom just for your issue. That kind of support is rare. They’ve even built features or made updates based on things we’ve asked about. Most apps would just tell you to submit a feature request and hope for the best, but Appstle actually listens—and they follow through, often way faster than expected. We’ve had very few issues in the time we’ve used it, but anytime something did come up, it was resolved quickly. They also made switching from our previous subscription app really easy and handled the import of existing subscribers with no drama. Highly recommend.

The Field Journals

Apr 17, 2025  on Shopify

So far, I've had a positive experience. Had some issues installing things as I needed and the support team has been super responsive and helpful. Grateful for how smooth the subscriptions have been for my customers.

Ahvery Bakes

Apr 17, 2025  on Shopify

Great subscription app! And great customer support. Versatile features and adjustable to different needs, while also being easy to use!

ProGood

Apr 17, 2025  on Shopify

Great app and if you dont understand something the team are amazing at literally doing it for you. Highly recommend!

Krogman Homegrown Meats

Apr 16, 2025  on Shopify

I'm still new to it, but it works well and the customer support responds in minutes. The few times I've need to chat with someone they provided thorough and usefull responses. Happy so far!

MitchellHolisticHealth

Apr 16, 2025  on Shopify

Appstle has been a game-changer for our subscription setup. The app is easy to use, and the features are exactly what we need—but what really sets them apart is their customer service. Every time we’ve had a question or issue, their team has responded incredibly quickly with helpful, thorough answers.

Homilos

Apr 14, 2025  on Shopify

The customer service is top tier. They respond quickly, and Taylor was very patient in assisting me. Appstle covers most of your needs, and they do their best to bring your vision to life. Highly recommend!

TheBudClub.

Apr 14, 2025  on Shopify

Customer service is amazing! I used the chat function within the app and spoke to brooks they fixed/build/customized everything for me, so fast! Very happy

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