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Customer reviews: Appstle℠ Subscriptions App

Develop by Shopify

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (5,592)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Homegro

Jul 02, 2024  on Shopify

Great service & amazing support

La Carte Postale

Jul 02, 2024  on Shopify

Super application, je recommande, le support répond très facilement et très vite à mes questions, c'est parfait !

Biofusions

Jul 01, 2024  on Shopify

Amazing app with wonderful functionality and customer support!

PeroPero

Jul 01, 2024  on Shopify

The customer service is absolutely amazing! They respond right away and are able to get things done for you quickly. Really, it's the best customer service you could ever expect!

Peak Fit

Jul 01, 2024  on Shopify

Great app with a simple to use interface and very intuitive, easy to set up and apply subscription models to products. A lot of good features for a very reasonable price. In addition, the support staff are very forthcoming, friendly and answered all of my questions.

Nic Nac Naturals

Jun 30, 2024  on Shopify

Great product and great service!

skinsoclean

Jun 30, 2024  on Shopify

Application gives more than expected. And also great customer support

amdlasers

Jun 30, 2024  on Shopify

The Appstle Subscriptions app is highly versatile and robust, perfectly suited to our growing needs for offering subscriptions to our customers. We switched from Bold Subscriptions to Appstle because Appstle offers more features, has a flat monthly cost, and does not charge commission fees on transactions, unlike Bold. Additionally, Appstle has a fantastic support team that is responsive and always available to assist us with questions or adjustments. They help us identify and resolve any issues quickly and efficiently.

Resparkle

Jun 30, 2024  on Shopify

Anytime you need support to understand how to use the app, the support team is always ready to help. Thank you

Nuvictus

Jun 30, 2024  on Shopify

Support was very helpful, and with clear instructions of how to fix my issue :)

Erie Coffee Roasters, LLC

Jun 29, 2024  on Shopify

Customer service has been responsive and helpful when I have needed to reach out. Sometimes I am frustrated that I have to reach out to customer service. For example, we recently changed our theme for our website, and the theme did not automatically pull over all of the necessary elements from our customer portal (we were missing the "manage subscriptions" button). This was not a fix I could do on my own - nor was it something that I realized was a problem until a customer reached out, which doesn't help my company's image. Sometimes it feels like there are too many options and apps in Shopify, and it is difficult to anticipate how one change might impact other elements. I acknowledge that this is difficult to manage on the tech side - especially among multiple entities, and it is still frustrating as a business owner. Mostly, I think it is a helpful app. Aside from this recent frustration the only other wish that I have for the app is a way to export future orders (knowing that people can always pause or skip), but this function would be helpful in forecasting.

eWater

Jun 29, 2024  on Shopify

Ziggy Bars

Jun 28, 2024  on Shopify

Henry was incredibly helpful and a true lifesaver! After watching countless YouTube videos without finding the answers I needed, I was thrilled to get such prompt and detailed assistance from him. He provided me with comprehensive Loom videos that walked me through each step of the process, making everything so much easier to understand. Henry's quick and thorough support is exactly what more people should strive to offer. Highly recommend!

IPS - Verify Hand Hygiene Kits - Flip Charts

Jun 27, 2024  on Shopify

Really great service. Customer service is a 100/10. Definitely Recommend.

Monsta Clothing

Jun 26, 2024  on Shopify

Easy to setup. Also fast response through the chat, and if your still having trouble or need confirmation on something they will setup a call to walk you through whatever your trying to do.

Black Cat Coffee

Jun 26, 2024  on Shopify

Good app and the support has been excellent.

Olahoni Co

Jun 26, 2024  on Shopify

The customer service is amazing anytime I have any issues they always help me and the subscription app is very easy to use and very intuitive

Young Mountain Tea

Jun 25, 2024  on Shopify

We switched our subscription app about a month ago to Appstle, and are so far very happy with the experience. The migration process went smoothly, the staff has been responsive, helpful and friendly whenever we've had questions or ran into UI/UX issues, and the app performance has been reliable and clean. Definitely recommend.

My Store

Jun 25, 2024  on Shopify

I had some issues with a selector and texts, plus CSS. With the screenshots she provided to help me understand the whole process and her prompt responses, I'm very satisfied. The experience with Appstle Subscription is totally worth it. Thank you, Mia!

Red Bird Naturals

Jun 24, 2024  on Shopify

Easy to use for business owner and customer. Excellent customer service. Pleased so far.

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