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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Vielle Beauty

Mar 17, 2025  on Shopify

I'm brand new to the app and was SHOCKED when I needed help with some customizations and the chat was so easy to find and Brooks was there in 2 minutes. Brooks went back and forth with me on the customizations I needed until they were exactly how I want it. It's a beautiful app and integrated seamlessly with my 3rd party Shopify theme. Thank you Appstle and Brooks!

Liberty In a Can™

Mar 17, 2025  on Shopify

Brooks knocked it out of the park. I had a problem I had been working on for an hour or two, when it dawned on me to ask the app creators. Brooks fixed the issue in less than 60 seconds. Couldn't believe it. Great customer service.

WAXANDMELT

Mar 17, 2025  on Shopify

New to this app but the customer service has been fantastic and sorted out all my queries ive had

Citadel Health Store

Mar 17, 2025  on Shopify

Very user friendly and such an amazing app that serves its purpose very well. On top of that, the support I received from them was quick and to the point. They helped me out with every issue; I cannot fault their dedication.

Regener-Eyes

Mar 17, 2025  on Shopify

This App has been excellent for my subscription needs, and I much prefer its pricing model to many other apps out there. Their support team is also excellent and very responsive. I had a very complicated case involving the transfer of subscriptions from another system to Appstle, and they provided excellent support to make sure we got everything right and running smoothly.

Muddles

Mar 17, 2025  on Shopify

Max was super helpful in getting me set up, 10/10 service

The Freebird & Co

Mar 15, 2025  on Shopify

Appstle has been great from the get go. Easy to use interface and when in doubt, just contact their support team. Immediate response and Kehanvi was brilliant in solving the issues I had. 100% recommended! Can't wait to have it set up and launched on my store!

IntSuper Israel

Mar 15, 2025  on Shopify

good support, works well. very happy with the app.

Hamilton's Mushrooms

Mar 14, 2025  on Shopify

Fast, helpful customer service! Recommended!

PaperKarma Store

Mar 14, 2025  on Shopify

Complex and robust product with tons of subscription related features. Amazing support team that knows the ins and outs of the product and concrete use cases. Support is available 24/7 and answers in minutes for simple and more exotic subscription configuration scenarios. The combination of both, enabled us to get the store up and running fast.

Snout and Shell

Mar 13, 2025  on Shopify

Working out well.

G.I.F.T. Fitness

Mar 13, 2025  on Shopify

Excellent customer service!

Bendichas Manos

Mar 13, 2025  on Shopify

Appstle is amazing- they are the most responsive on any issue that I have, and have made having a subscription business so much easier. I can't recommend them more (I've researched and tried lots of different ones and most get terrible reviews). Appstle is DEF the best.

Ideal Male Labs

Mar 13, 2025  on Shopify

MBUX Speed Cameras

Mar 12, 2025  on Shopify

It allows you to do everything, and the support is excellent. We've been using it for years with success, without any issues.

Modish X Co. (Miss Modish Boutique)

Mar 12, 2025  on Shopify

I love how smoothly everything works and how the Customer Service agent is always there to answer question and solve issue. I totally recommend this to anyone looking for a reliable app.

Inspired Nutrition

Mar 12, 2025  on Shopify

After finding out the Shopify Subscriptions app, at best, is not a trust builder with our customers, and at worst, is probably illegal, we searched for a new subscriptions app and our developer recommended Appstle. Dealing with customer info and possible lost sales is always nerve-wracking, however, the Appstle tech support team is wonderful, and their chat feature works in almost real time. They are clear about the process and, when they don't have a easy-to-read help article, they are more than happy to share screenshots to help you choose the right features. We look forward to working with them and checking out their other apps.

Talking Crow Coffee Roasters, LLC

Mar 12, 2025  on Shopify

Quick response when I have questions. VERY helpful and pretty intuitive to use.

Casey's Menagerie

Mar 12, 2025  on Shopify

Currently have the free version, had an issue with my theme not updating the price when selecting the discounted subscription. They have the best customer service I think I have ever experience when it comes to tech. The guy made a custom tutorial to my specific problem for me to resolve it. took like 5 min. This is my first day with the product, no idea how good the product will be but the service has been amazing. Very impressed.

Livivafoods.com

Mar 12, 2025  on Shopify

Helpful detailed customer support

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