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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (3,756)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Honsama

Jul 16, 2024  on Shopify

BodyHappyCo

Jul 16, 2024  on Shopify

Fantastic customer support & excellent app for subscriptions & more! Makes things easy!

ENCAPSULATE

Jul 16, 2024  on Shopify

We have used this app for a short time but so far we are very happy with how easy it is to use as well as how it performs on our store. The development team is very quick to respond to any issues as well as any guidance you may need. I highly recommend this app!

Tiki Hawaiian Gourmet Jerky

Jul 15, 2024  on Shopify

Their support team is AMAZING. Their response time is so quick and Magnus even went and beyond to get the app to match aesthetically to our store. Much appreciated! :) Love this app so far.

Art With Lauren

Jul 15, 2024  on Shopify

Fantastic support. We started with Shopify's native subscriptions app, but migrated to Appstle because it has a few features that make it much easier to run a subscriptions heavy business.

The Mocha Creative

Jul 15, 2024  on Shopify

I have tried other subscription apps, and Appstle has been THE BEST one. Their Merchant Success Engineers Are TOP TIER. Fast And Extremely Helpful. I Had A Question On How To Allow My Customers To Save With Multiple Tiered Subscriptions, I Spoke With Nancy Who Was GREAT. I Absolutely Recommend, And HAVE Recommended This App, To Other Business Owners.

North Star Coffee Roasters

Jul 15, 2024  on Shopify

osteona

Jul 15, 2024  on Shopify

Great customer support, very fast and reliable

Lightning Rod Energy

Jul 14, 2024  on Shopify

Gardners Wisconsin Cheese and Sausage

Jul 14, 2024  on Shopify

Great app! Customer service is fast and helpful. I highly suggest Appstle.

GotoPopupYYC

Jul 14, 2024  on Shopify

Always fast support. Great for understanding problems and leading to fast resolution. The app is working as we expected.

Keep Your Home IP

Jul 12, 2024  on Shopify

Henry is the best! I Patient, knowledgeable and ready to go extra mile to investigate any type of query or issue! The guy has been online with me for 4h and was able to solve most of my issues. Thanks man :) Regarding the app itself, 100 usd per month for API access is just not reasonable, especially for the feature of retrieving the magic link that should be included in any plan.

Otto's Naturals

Jul 12, 2024  on Shopify

NeuroFusion

Jul 12, 2024  on Shopify

Looks good on our product page, customisable and the customer support is very helpful if you are stuck with anything!

Awakening Your Rose

Jul 11, 2024  on Shopify

The customer service is amazing. I had questions that needed to be answered and they were answered straight away. Plus the app is very easy to install and the step by step guide was straight forward. Highly Recommend.

Fizzies Sweets

Jul 11, 2024  on Shopify

great!

Why Nut!

Jul 11, 2024  on Shopify

Support was amazing! Helped me fix the issue in no time!

Organic Collagen Australia

Jul 11, 2024  on Shopify

This app has a great customer service. I'm deploying the new theme and had issue with widget not displaying but yeah, support rocks! Just one chat away :) Thank you so much!

Hippie Pixie

Jul 10, 2024  on Shopify

I have been very pleased with appstle from the start and would recommend them to anyone who wants an easy user friendly way to have subscription options for their shopify store! I have had no issues with service at all but i did come across an issue with my current plan so i reached out to customer service for help and let me tell you the person i was connected with (henry) was the best customer service agent i have had from any company he was fast to reply, understood my issue, and got it resolved above my expectations!!! He not only guided me with a custom video explanation but even got me hooked up with a prorated price for my current appstle plan and didn't try to force me to over pay for a bunch of unneeded features he let me upgrade at a reasonable price for just the few upgrades needed to solve my problem! So if you made it this far in my review just know that appstle is worth a try and wont disappoint or leave you in the dark.

Liquid Lightning

Jul 10, 2024  on Shopify

Support team super fast and really helpful!

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