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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (3,753)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Vitruve Store EU

Oct 24, 2024  on Shopify

Awesome app to create automated subscription payments. They have a quick customer support team.

DriveZen

Oct 23, 2024  on Shopify

Amazing service!! Had questions about code and the widget and they responded in literally 3 minutes, best subscription app I've used so far!

Moak Skin

Oct 23, 2024  on Shopify

Jackson, was extremely helpful and he went far and beyond to help me setup this application , he did all that was asked and I am very happy with this service

Finisher Secrets

Oct 23, 2024  on Shopify

Appstle Subscription has been a game-changer for our business! Their team made it super easy to migrate, and the customer service is top-notch. Always quick to respond and super helpful. I highly recommend the app for anyone who has to manage subscriptions on Shopify.

ELMNT Health

Oct 23, 2024  on Shopify

Amazing app that is totally customizable at a great price. Had an issue recently and their support team helped fix it quickly. Highly recommend Appstle for anyone looking for a subscription app for Shopify!

Splash Teas

Oct 23, 2024  on Shopify

Absolutely. Seamless integration, great subscription functionality and excellent customer support!

Phone Heaven Zone

Oct 22, 2024  on Shopify

Great app for subscription products. It has every feature you need. Recommend!! I will recommend it to all my friends.

Namisan Matcha

Oct 22, 2024  on Shopify

Answered question promptly and was attentive to my concerns. Was able to resolve my issue in less than a few minutes! My business is back up and running well Thank you!

Dr.Kanks

Oct 22, 2024  on Shopify

Amazing customer service and great product.

The Vegan Patty Lady

Oct 22, 2024  on Shopify

Excellent experience of the app and the support

Mick's Naturals

Oct 22, 2024  on Shopify

Always great service! The techs are available no matter what time of day or night you're working on your store - a huge help especially when you're stuck on a particular bug fix or change.

HappilyEverALKAA

Oct 22, 2024  on Shopify

I was able to get an answer to my question within minutes. The support team even recorded a loom video for me to watch so I could see what needed to be clicked. Super helpful.

Petsmont

Oct 19, 2024  on Shopify

Works well for us so far. The customer service team is also available 24/7, so for me who works on weekends, this is definitely helpful.

SUPERIOR—SELF

Oct 19, 2024  on Shopify

very quick and efficient responses from the Appstle team, much appreciated, thank you! App works really well.

Brain and Brawn Sydney

Oct 18, 2024  on Shopify

Excellent customer service from Henry on a Sunday morning!

Knitty McPurly, LLC

Oct 18, 2024  on Shopify

The 5 star review is a “so far” review. I just downloaded it today, and the support was very helpful in helping me understand how to use it. It is the easiest app to use of this type that I have tried, and I have found it to be fairly intuitive. If it works great when I launch it, then they will have truly earned all 5 stars.

Mack Cycle & Fitness

Oct 18, 2024  on Shopify

Maya is great!

SnackWaggers

Oct 18, 2024  on Shopify

Rapid support again, thank you Kylie!

The Farmers Store Byron

Oct 17, 2024  on Shopify

Dealing with Appstle is like a breath of fresh air. We had to urgently transfer from Bold subscriptions V2 App to another recurring AP and Appstle answered me on their online chat immediately. Within 15 minutes the technician, Jackson, was working on transferring our customer's subscriptions over from BOLD to Appstle. Normally I have to wait between 24 to 62 hours for Bold to message me back with a support officer and then they take a very long time to resolve issues. Most often they didn't resolve the issues and we lost customers because of this. I will be leaving a review about BOLD on their profile page shortly about the major issues we had. Appstle's support is among the best I have received in along time.

Mr Wulf Men

Oct 16, 2024  on Shopify

Perfect for small ecom stores that are on a budget. Excellent customer service to solve any little issues and it works pretty seamlessly so far!

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