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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,526)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Cultivate Foundations

Aug 22, 2024  on Shopify

Appstle's customer service team is wonderful - they've been really flexible with us on a number of occasions as well as very responsive and friendly. We've been pretty happy with the service and handling of our subscriptions, and there is a lot of room for customization.

shopoveda

Aug 22, 2024  on Shopify

The app works great and the team is even better. The install process was very easy and the team was there to help every step of the way.

AENEA

Aug 22, 2024  on Shopify

Per ora mi sto trovando bene. Aggiornerò la recensione non appena lo proverò meglio!

Slobber & Chops

Aug 22, 2024  on Shopify

I am currently in the processing of migrating from another platform, and the level of support I have received from the Appstle team has been superior. Would not hesitate to recommend!

SparkClean

Aug 21, 2024  on Shopify

Simplemente es EXCELENTE!!

Etto Pasta

Aug 21, 2024  on Shopify

I just installed the app and the options are fantastic. Not to mention the incredible support team and service that they provide. They helped me with migration and custom settings so I didn't have to spend hours doing it myself. Extremely valuable!!

Karrikaid

Aug 21, 2024  on Shopify

What a great APP! And the support is awesome! They answered all my questions and was able to help me get up and running within 30 mins. Highly recommended!

Mr Vigour Supps

Aug 21, 2024  on Shopify

It's been a great addition to better serve our customers needs. The backend staff of this app have always been really helpful and prompt with their service too!

Brother Earth

Aug 20, 2024  on Shopify

Great support via chat with real people who know what they are talking about. Very quick to resolve and challenges we face

Inaya Nutrition

Aug 20, 2024  on Shopify

Great app and great support from the team compared to other subscription apps on the market. Highly recommended.

Unveil Restorative Hair Care

Aug 19, 2024  on Shopify

Fast and helpful. Also offered suggestions. Would recommend.

Atlantic Radio Communications Corp.

Aug 19, 2024  on Shopify

A phenomenal experience with Sean in customer care. These guys are helpful with a great system.

ChubbleGumLLC

Aug 19, 2024  on Shopify

I have bugged the heck out of this team with my stupid questions and inability to comprehend the simplest of instructions. Though, this small team behind this app have been responsive, helpful and overly nice throughout all of it. They have fixed every issue I have inquired about in a timely manner. Best support ever...oh yeah - the app is fantastic too!

SITESETTO

Aug 19, 2024  on Shopify

Utu

Aug 19, 2024  on Shopify

Appstle has amazing customer service. Brooks was great! He was available right away to answer my question and change the way the widget appeared on my website. He was very efficient and very friendly. Thanks Brooks!

HandleWallet

Aug 19, 2024  on Shopify

It's no surprise that they are rated so highly... The app is easy to use, subscriptions are easy to customize, and customer service is extremely helpful, friendly, and responsive.

Zeteo Coffee

Aug 19, 2024  on Shopify

Wonderful experience so far and the customer support has been excellent!

Kindness Vegan

Aug 19, 2024  on Shopify

The support level is excellent, team went the extra mile by recording a video to show me the steps. The app feature is very comprehensive, and even though I would prefer something extra for meal plan orders, it does the job. Many other cool features will also help with cross-selling and process automation. Overall it's a great and comprehensive app that needs to be tried to realise its capability.

My Store

Aug 19, 2024  on Shopify

Best customer service I've ever had, helped me with stuff more than appstle. Quick responses as well.

Lavender Life Company

Aug 18, 2024  on Shopify

I asked for help and they walked me through the whole process to set up a Build a Box. I will continue to add more and more of their widgets to our site based on that type of customer service!

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