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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Dark Core Roasters

Sep 16, 2024  on Shopify

Mona from the support team was incredible. She helped without hesitation, answered all my stupid questions, and made changes lightning-fast to help get the subscription integrated. When my questions got increasingly silly and repetitive (tweak this colour here and their type questions), she was able to show me patiently how to do this myself. 10/10 service and highly recommend.

Dapper & Wise

Sep 15, 2024  on Shopify

Amazing customer support!

My Store

Sep 15, 2024  on Shopify

Their support is great and I like the app so far! New to subscriptions but I appreciate the staffs ability to help quickly and get everything completed the way I want. Thanks Appstle team!

Central Coast Live Foods

Sep 15, 2024  on Shopify

I love this app! It works well for me and my customers!

CapSole

Sep 15, 2024  on Shopify

Great app and customer service.

brotclub

Sep 15, 2024  on Shopify

A great app and a great customer support. Fast and efficient.

TradingGrapes

Sep 15, 2024  on Shopify

The support team of Appstle is second to none. We are building a platform that uses the subscription tool for a different purpose to the standard subscription model and the team has been exceptionally helpful during the build process. Responses within 1-2 minutes always and nothing seems to be too much trouble. Honestly couldn't recommend Appstle highly enough.

Coby's

Sep 15, 2024  on Shopify

Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!

Mae Jum Store

Sep 12, 2024  on Shopify

Great customer service

Stitchin Heaven

Sep 12, 2024  on Shopify

So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend!

Fitness Bento

Sep 11, 2024  on Shopify

The App has everything you need with subscriptions. The customer portal and interface is really clean and easy to use for our customers. The support team are really quick to help with issues big and small and I have not run into any issues that could not be solves. I would recommend this app to anyone looking to have a subscription service on their website.

Raymonds Warehouse

Sep 10, 2024  on Shopify

I am very pleased with this app. I wish I had more control over the customization but their support is very responsive and easy to work with. Only downside is that subscription orders don't merge when there are multiple subscriptions at the same time if they have different intervals. But, all apps seem to have this issue.

Vésaura

Sep 10, 2024  on Shopify

Great customer service especially Jackson and also the best subscription app (I have tried all of them). Just wish they have a function to let customers plan their subscription in advance with different products on the store every month. But anyhow, everything is amazing :)

Supra Vita

Sep 09, 2024  on Shopify

support is fast and good they help you directly and the app is great

Biltong.com.au

Sep 09, 2024  on Shopify

This app offers a comprehensive set of subscription features and is easy to use. There was an issue that was causing confusion and their team actually listened to my feedback and changed it -- a software company that actually listens to their customers and wants to improve? UNHEARD OF in this day and age. Well done team. I am happy to endorse this App and I am using it on 2 different stores. Wishing you success :)

OnwardWell

Sep 08, 2024  on Shopify

I need some assistance and Sebastian was awesome. I've actually rarely had a customer service experience like this. I simply wanted instructions on making changes to the view of my subscription widget. Instead of giving me instructions, Sebastian made the changes for me and even made additional suggestions for changes to improve the user experience. Then he made those changes too! I am very impressed in a world of poor customer service, my initial experience with Appstle has been awesome!

Nutri Tailor

Sep 08, 2024  on Shopify

Appstle have been great. Really good value, robust subscription app that does what you need it to do. Also, their support is first class and will find you a solution to any complications you run into.

Dance Monkeys

Sep 07, 2024  on Shopify

Great app, very helpful support!

Vocation Insights

Sep 07, 2024  on Shopify

The app serves my needs exactly and with reasonable pricing

The Sellers University

Sep 07, 2024  on Shopify

Great service, thank you Sean!

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