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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Namisan Matcha

Oct 22, 2024  on Shopify

Answered question promptly and was attentive to my concerns. Was able to resolve my issue in less than a few minutes! My business is back up and running well Thank you!

Dr.Kanks

Oct 22, 2024  on Shopify

Amazing customer service and great product.

The Vegan Patty Lady

Oct 22, 2024  on Shopify

Excellent experience of the app and the support

Mick's Naturals

Oct 22, 2024  on Shopify

Always great service! The techs are available no matter what time of day or night you're working on your store - a huge help especially when you're stuck on a particular bug fix or change.

HappilyEverALKAA

Oct 22, 2024  on Shopify

I was able to get an answer to my question within minutes. The support team even recorded a loom video for me to watch so I could see what needed to be clicked. Super helpful.

Petsmont

Oct 19, 2024  on Shopify

Works well for us so far. The customer service team is also available 24/7, so for me who works on weekends, this is definitely helpful.

SUPERIOR—SELF

Oct 19, 2024  on Shopify

very quick and efficient responses from the Appstle team, much appreciated, thank you! App works really well.

Brain and Brawn Sydney

Oct 18, 2024  on Shopify

Excellent customer service from Henry on a Sunday morning!

Knitty McPurly, LLC

Oct 18, 2024  on Shopify

The 5 star review is a “so far” review. I just downloaded it today, and the support was very helpful in helping me understand how to use it. It is the easiest app to use of this type that I have tried, and I have found it to be fairly intuitive. If it works great when I launch it, then they will have truly earned all 5 stars.

Mack Cycle & Fitness

Oct 18, 2024  on Shopify

Maya is great!

SnackWaggers

Oct 18, 2024  on Shopify

Rapid support again, thank you Kylie!

The Farmers Store Byron

Oct 17, 2024  on Shopify

Dealing with Appstle is like a breath of fresh air. We had to urgently transfer from Bold subscriptions V2 App to another recurring AP and Appstle answered me on their online chat immediately. Within 15 minutes the technician, Jackson, was working on transferring our customer's subscriptions over from BOLD to Appstle. Normally I have to wait between 24 to 62 hours for Bold to message me back with a support officer and then they take a very long time to resolve issues. Most often they didn't resolve the issues and we lost customers because of this. I will be leaving a review about BOLD on their profile page shortly about the major issues we had. Appstle's support is among the best I have received in along time.

Mr Wulf Men

Oct 16, 2024  on Shopify

Perfect for small ecom stores that are on a budget. Excellent customer service to solve any little issues and it works pretty seamlessly so far!

Purity Hemp Naturals

Oct 16, 2024  on Shopify

Good so far. Responsive team and helpdesk has been good.

Overherd

Oct 16, 2024  on Shopify

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Die Futterbar

Oct 16, 2024  on Shopify

We managed to implement a subscription service for our premium dog food. The app is working perfectly for us and our customers. And the support is really fast and always very helpful.

Necesitas Cafe

Oct 15, 2024  on Shopify

I contacted support for help, and Sean answered all my questions and concerns without hesitation. He also helped me modify the widget to fit the look and feel of my site. Excellent app and customer service.

Pure Matcha shop

Oct 15, 2024  on Shopify

I have been helped by Kylie and it was very helpfull!! in less than 5 min we had all sorted! Fully recommended

Enchanted Drinks

Oct 15, 2024  on Shopify

App has been great so far. Can't fault it or the customer service

Batchwell

Oct 14, 2024  on Shopify

Great app, with even better support! Easy to use and appealing to my customers.

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