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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Wee Feed

Dec 03, 2024  on Shopify

We’ve been using Appstle for over a month now and have been very happy with how it's working for our recurring payments! The Appstle reps have all been very helpful and responsive, helping us to figure out the details for our unique use case. Every time we’ve been unsure of how to set something up, a rep has been available via chat within a couple of minutes. We can already see how using Appstle will simplify our processing of recurring payments and save a lot of time.

Crazy Goat Lady Soap Company

Dec 02, 2024  on Shopify

Works great! Wonderful customer service!

ArmCare.com

Dec 02, 2024  on Shopify

Setting the app up was very easy. Had one question because we use a 3rd party page builder and support handled it within minutes.

Eat Crush Meals

Dec 02, 2024  on Shopify

Smart Med Alert

Dec 02, 2024  on Shopify

Mia was a huge help and i love the app and features and customization.

Driven Coffee

Dec 02, 2024  on Shopify

Fantastic support in helping us setup our Prepaid subscriptions. Also the only App out there that creates future deliveries as "orders" rather than "fulfillments" which was a must for us.

FETCHAWAY

Dec 02, 2024  on Shopify

Super Helpful in answering our questions and integration of the widget onto our website.

Bluegrass Pride

Dec 01, 2024  on Shopify

I was having some trouble setting up this app to take recurring donations through my Shopify store. Getting it to work with my Shopify template wasn't a simple fix, but the team at Appstle made it happen, despite having to try several different fixes. They didn't give up! And they were a pleasure to work with.

Farmer's Direct Pet Food

Dec 01, 2024  on Shopify

I am new to Shopify and have had a hard time with subscription apps. I decided to switch to Appstle and their customer service has been great. Brooks has been fantastic.

SOL Nutrition

Dec 01, 2024  on Shopify

Very easy to use and great customer support, Mia was very responsive and helpful! I HIGHLY recommend this platform!

HomeBrewCoffee.com™

Dec 01, 2024  on Shopify

Appstle is built for Shopify stores and it works! Our customers love it. HomeBrewCoffee.com™

XERO Products

Dec 01, 2024  on Shopify

Recently installed the app and the support has been fantastic answering my questions and helping me get this set up. I love the feature they offer of porting over current subscriptions and allowing you to send a quick checkout link to your customer for an easy experience for them. They are also super helpful when it comes to customizing the widget for your product page.

Pippie Melts

Dec 01, 2024  on Shopify

Prompt to respond to any query and resolve any issues I have. Really happy with this app and customer service :) thank you

GPXSTREAM

Nov 30, 2024  on Shopify

Super flexible app, great support!

The Hair Fuel

Nov 30, 2024  on Shopify

The customer service is exceptional! Every time I reach out, they are always available to answer my questions and help resolve any issues. I also love their direct email feature—it's incredibly user-friendly and convenient to use. Best app for subscriptions!

MaxFuel

Nov 29, 2024  on Shopify

Exceptional Support! Review: I had an incredible experience with Apptle's customer and tech support! Last Saturday night, I encountered an issue and Sean was there to assist me right away. His expertise and promptness turned a potentially frustrating situation into a seamless one. Big thanks to Sean—you truly are the best! Highly recommend Apptle for anyone needing reliable and effective support.

The Scone Goddess

Nov 29, 2024  on Shopify

Fantastic service! Thank you so much

Milky Mama

Nov 28, 2024  on Shopify

CLUTCH

Nov 28, 2024  on Shopify

Very useful app for subscriptions and they offer quick support to help with customization and questions you have. Having a free version till you reach a certain amount is very helpful when starting.

Pokbox

Nov 28, 2024  on Shopify

Honestly, amazing product and service is top notch.

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