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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

SnackWaggers

Oct 18, 2024  on Shopify

Rapid support again, thank you Kylie!

The Farmers Store Byron

Oct 17, 2024  on Shopify

Dealing with Appstle is like a breath of fresh air. We had to urgently transfer from Bold subscriptions V2 App to another recurring AP and Appstle answered me on their online chat immediately. Within 15 minutes the technician, Jackson, was working on transferring our customer's subscriptions over from BOLD to Appstle. Normally I have to wait between 24 to 62 hours for Bold to message me back with a support officer and then they take a very long time to resolve issues. Most often they didn't resolve the issues and we lost customers because of this. I will be leaving a review about BOLD on their profile page shortly about the major issues we had. Appstle's support is among the best I have received in along time.

Mr Wulf Men

Oct 16, 2024  on Shopify

Perfect for small ecom stores that are on a budget. Excellent customer service to solve any little issues and it works pretty seamlessly so far!

Purity Hemp Naturals

Oct 16, 2024  on Shopify

Good so far. Responsive team and helpdesk has been good.

Overherd

Oct 16, 2024  on Shopify

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Die Futterbar

Oct 16, 2024  on Shopify

We managed to implement a subscription service for our premium dog food. The app is working perfectly for us and our customers. And the support is really fast and always very helpful.

Necesitas Cafe

Oct 15, 2024  on Shopify

I contacted support for help, and Sean answered all my questions and concerns without hesitation. He also helped me modify the widget to fit the look and feel of my site. Excellent app and customer service.

Pure Matcha shop

Oct 15, 2024  on Shopify

I have been helped by Kylie and it was very helpfull!! in less than 5 min we had all sorted! Fully recommended

Enchanted Drinks

Oct 15, 2024  on Shopify

App has been great so far. Can't fault it or the customer service

Batchwell

Oct 14, 2024  on Shopify

Great app, with even better support! Easy to use and appealing to my customers.

myze The Daily Care for Eyes

Oct 14, 2024  on Shopify

I am so impressed with the fast & efficient customer service I have received from Appstle. Specifically, Jackson & Magnus really went the extra mile to help me today...and I asked MANY questions. They were patient and answered everything I asked. In our new normal of AI replacing humans it is so refreshing to have genuine & personalized support from human engineers.

Billion Dollar Graphics

Oct 14, 2024  on Shopify

Had an issue accessing my customer subscription accounts. Contacted Shopify via the chat feature. Received an immediate response. I described my issue and their team diagnosed the problem and fixed it immediately. Very please with the service so I didn't have any interruption with my customer's subscriptions.

bluu - Die Waschsensation

Oct 14, 2024  on Shopify

The app has a easy handling and the support is very kind and helpful. The reaction time is usually very quick.

Futures Analytica

Oct 13, 2024  on Shopify

Good support!

NSF Asia

Oct 12, 2024  on Shopify

Satisfies with the customer support and was really quick response and effectively resolve .

Kiwi Country™

Oct 12, 2024  on Shopify

Have just set this app up with Jackson, our support person. and he has been great. The service and help given was excellent. Thanks heaps.

Flux

Oct 12, 2024  on Shopify

great customer service and good functionality

WhyNotPrivacy

Oct 10, 2024  on Shopify

Best APP, GREAT SUPPORT

Glowevi

Oct 10, 2024  on Shopify

Not the most intuitive app, but the support team was truly invaluable. They responded within minutes to my query and walked me through every single step of the process, with pictures to orient me, and even did an example by himself to see if i liked it. 10/10 Service. Thanks again sebastian from the merchant success engineers!

Ai Winning Products

Oct 10, 2024  on Shopify

Awesome, helpful, thanks.

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