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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

HUNY

Dec 17, 2024  on Shopify

Great Service!

Burke Williams

Dec 17, 2024  on Shopify

Brooks was quick and efficient in helping me edit a customer's subscription. Great customer service! :)

Jerra's Garden

Dec 17, 2024  on Shopify

I had a lot of questions when trying to set up my subscription plans and contacted support. They (Sebastian), assisted me wonderfully. Were very patient with all my questions and didn't leave until I was all done. Really impressed and happy with their customer service so far.

Snaptoothbrush

Dec 16, 2024  on Shopify

Great app for subscriptions and the Customer Service is STELLAR! Thank you guys!

Ground Floor Dog Treats

Dec 16, 2024  on Shopify

New to this app, needed some support, Jackson was very quick, very helpful and gave me confidence in the app, and even more in the quick support that was provided, highly recommend

SaraFlow

Dec 16, 2024  on Shopify

Amazing customer service! went the extra mile to record tutorial video for my issue, and was very flexable. Recommend for subscription service on your store!

Electric Pony

Dec 16, 2024  on Shopify

Helpful online chat. I wanted to add a button on my website so that my customers can find their autoship easily and Brooks helped me with this.

Swell Skin

Dec 16, 2024  on Shopify

Sebastian is the best! Fixed an issue that I did not even know I had. Very good and better!!!

norwegiansalmon.de

Dec 16, 2024  on Shopify

Nightly Greens

Dec 15, 2024  on Shopify

We are really enjoying Appstle so far. It's Price very competitively and has all the core features as all of the big subscription apps. The customer service is great! I had Henry help me code a "manage my account" link on the customer portal no questions asked. Would highly recommend.

BIG school

Dec 15, 2024  on Shopify

The support team is amazing, they answer all your questions and are willing to help you solve all your problems. I think the app is the best in the segment! I recommend it!

3rd Bird Kombucha

Dec 15, 2024  on Shopify

Their customer service is incrediable. As a small business owner, I don't have the time to go back and forth with developers. Appstle is prompt- answers all of my questions- and provides loom videos of our conversations so that I can go back a watch if need be. Highly recommend.

VitClear

Dec 14, 2024  on Shopify

Support staff have been amazingly helpful - specifically Max. Any issues I had were sorted within minutes, and even came with supporting screenshots and videos for future issues. Would recommend.

HAWKSTETLER

Dec 13, 2024  on Shopify

Very quick and responsive with my issues.

JelArts

Dec 12, 2024  on Shopify

Sebastian was extremely helpful and quick in customizing the colours on my customer portal for me. Highly recommend this app!

Mindfullimage

Dec 12, 2024  on Shopify

Its a good app and im glad i found it

Berger Box

Dec 12, 2024  on Shopify

Appstle has been a game changer for my home delivery serivce, BergerBox. My needs required heavy customization of customer facing subscription offerings and the Applstle team worked hand in hand with my developer to create custom offerings that are meeting mine and my customers needs perfectly since the website launch. Nate Layton Owner/CEO Hershberger Heritage Farm & Berger Box

Recess Shop

Dec 11, 2024  on Shopify

So far very helpful and useful :)

Get Thick Products

Dec 11, 2024  on Shopify

fast customer service. Nice and very helpful I love the app so far

Moselle Natural Health

Dec 11, 2024  on Shopify

The ease of use and the customer service are phenomenal. I chatted with support today about a question I had and they not only helped me with the question I had - they went above and beyond and offered to make some changes to my widget so it perfectly matched my theme. Top notch support and an amazing product that has helped my business grow with subscriptions!

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