The app is awesome and Sebastian was super helpful, patient and fixed an issue I had been staring at for hours. Not the app, is was our internal developer. Sebastian knew what to fix and everything now works perfectly! THANK YOU SEBASTIAN! You gave the business another consistent revenue source and my sanity back.

Their customer service via instant message is fantastic!!! ... if you are concerned about faceless organizations, Appstle is the answer, they respond within minutes and have simply taken care of settings, etc ... that we couldn't find in the menu system.

Kate from Appestle was kind and helped me with my requests promptly!

Appstle has been exactly what I needed for running a local subscription-based food business on Shopify. Setting up subscriptions was straightforward, and the interface is clean enough that I wasn’t stuck fighting settings or trying to “translate” what the app wanted into how my business actually works. Where Appstle really stands out is customer support. They respond fast, they understand the problem, and they actually fix things instead of bouncing you around with canned answers. Any time I’ve had a question about configuration or the customer experience, they’ve been thorough and practical—like they’re trying to help you run your business, not just close a ticket. The feature set also fits real-world needs. I need subscriptions that are simple for customers, flexible for me, and compatible with a “build your own” style setup for different products. Appstle handles that without turning my storefront into a clunky mess. It’s been reliable, easy to launch with, and easy to manage day to day. If you’re on Shopify and you want subscriptions that don’t create headaches, Appstle is a strong choice, especially if you value support that actually shows up when it matters.

A New Year means new products and offerings! Just this morning I decided I needed an app to help create a monthly subscription plan. Shopify support recommended Appstle and I am so glad they did. By far the best part of the app is the support that comes with it. I have spent the majority of the day chatting with them to get everything set up. I've easily chatted with 4+ people and each person has been amazing! So happy I found them & I look forward to creating even more subscriptions as time passes!

Great and quick customer service!

awesome experience, very fast customer support. Highly recommended

Absolute star of a team! Best customer service!

The product is great and easy to use. However, the real differentiator is the customer support. Their team of dedicated Merchant Success Engineers are timely, professional and helpful! I had the pleasure of working directly with Aiden and he was fantastic in helping me quickly resolve my issues. 5/5 stars!

Richard was top-notch customer service. I was getting frustrated trying to fix an issue and he was able to get it fixed and also pretty fast. Highly recommend this app just on service alone. Been using it for a couple of years now. No complaints. I've used it on every store.

Very responsive customer support, one of the best subscription apps we've used.

Great app, great support!

Ash and the team are incredible to work with and I highly recommend!!

Great Live Chat Support

Adam went above and beyond to help me get my head around everything. The support alone has been worth it. Highly recommend if you’re starting to set up subscriptions.

l'app est tout en anglais donc un peu de temps de traduction et la prise en main demande un peu de temps, mais l'équipe support est très disponible. app très complète, il manque juste un système de cartes cadeaux pour moi sans que le bénéficiaire n'ait besoin de rentrer sa CB pour que l'abo soit créé.

User friendly and great customer service

Great support and team 10/10 service