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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Nightly Greens

Dec 15, 2024  on Shopify

We are really enjoying Appstle so far. It's Price very competitively and has all the core features as all of the big subscription apps. The customer service is great! I had Henry help me code a "manage my account" link on the customer portal no questions asked. Would highly recommend.

BIG school

Dec 15, 2024  on Shopify

The support team is amazing, they answer all your questions and are willing to help you solve all your problems. I think the app is the best in the segment! I recommend it!

3rd Bird Kombucha

Dec 15, 2024  on Shopify

Their customer service is incrediable. As a small business owner, I don't have the time to go back and forth with developers. Appstle is prompt- answers all of my questions- and provides loom videos of our conversations so that I can go back a watch if need be. Highly recommend.

VitClear

Dec 14, 2024  on Shopify

Support staff have been amazingly helpful - specifically Max. Any issues I had were sorted within minutes, and even came with supporting screenshots and videos for future issues. Would recommend.

HAWKSTETLER

Dec 13, 2024  on Shopify

Very quick and responsive with my issues.

JelArts

Dec 12, 2024  on Shopify

Sebastian was extremely helpful and quick in customizing the colours on my customer portal for me. Highly recommend this app!

Mindfullimage

Dec 12, 2024  on Shopify

Its a good app and im glad i found it

Berger Box

Dec 12, 2024  on Shopify

Appstle has been a game changer for my home delivery serivce, BergerBox. My needs required heavy customization of customer facing subscription offerings and the Applstle team worked hand in hand with my developer to create custom offerings that are meeting mine and my customers needs perfectly since the website launch. Nate Layton Owner/CEO Hershberger Heritage Farm & Berger Box

Recess Shop

Dec 11, 2024  on Shopify

So far very helpful and useful :)

Get Thick Products

Dec 11, 2024  on Shopify

fast customer service. Nice and very helpful I love the app so far

Moselle Natural Health

Dec 11, 2024  on Shopify

The ease of use and the customer service are phenomenal. I chatted with support today about a question I had and they not only helped me with the question I had - they went above and beyond and offered to make some changes to my widget so it perfectly matched my theme. Top notch support and an amazing product that has helped my business grow with subscriptions!

Vital Tea

Dec 10, 2024  on Shopify

The settings section is a little hard for me to work with. But Mona was very patient in assisting me with all the questions and helped me successfully set up the subscription as I wanted. Thank you very much. Top Recommendation!

VBreathe Australia

Dec 10, 2024  on Shopify

Experience was good, love the visual explanation of a video being sent. However, if the person explaining the steps on video can speak more clearly (not fast) that would be great!

ROCKJAW®

Dec 10, 2024  on Shopify

Very fast customer service experience. Got the brand set up within 1 day. The best subscription service we have used!

The Tasting Vault

Dec 10, 2024  on Shopify

I'm really enjoying the app so far- it's pretty easy to use and has great features. We have been optimizing our subscription settings as we prepare to launch and the support team have been super helpful for any assistance we've needed (almost immediate response times and guided instructions) - Henry and Mia, have helped me get everything ready for my launch. Cheers, Frankie

Ramona & Ruth

Dec 09, 2024  on Shopify

Always amazing customer service! Fast and efficient!

SNORLOX

Dec 09, 2024  on Shopify

Great customer service, Henry was particularly helpful

VitaVoice

Dec 09, 2024  on Shopify

Elīza Auziņa

Dec 09, 2024  on Shopify

Grovely Pets

Dec 09, 2024  on Shopify

This is my second website to use this app. Its been great. Only issue is transferring customers from one shopify site to another, but the techies sorted this for me. Every time I have needed assistance, they have been there. Definately recommend them

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