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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Owloo

Dec 21, 2024  on Shopify

I'm just starting out so having someone available to help set up has been invaluable. The responses have been quick, detailed and helpful. I've reached out with several questions over the past few weeks and all of the representatives I've interacted with have been professional and have offered great customer service.

Pro!Snack

Dec 20, 2024  on Shopify

Sehr einfach zu bedienen, gute integration, schneller service

Good Rising Cacao

Dec 20, 2024  on Shopify

This is a great subscription app, the free features are more than enough for a small business on Shopify. Definitely recommend for small and large businesses. Customer service is exceptional

Unapologetic Scents

Dec 19, 2024  on Shopify

The app is very easy to use. The customer service is very fast and helpful! Efficiency is key!

The Wellness Hacker

Dec 19, 2024  on Shopify

Possibly the best experience with a support team I have had. Super prompt and helped install and customise all within 10 min. Made it very easy to set up.

OSANA

Dec 19, 2024  on Shopify

The app is very clear and the help team is EXTREMELY helpful. The response rate is also very fast. Highly recommend!

Optimizers

Dec 18, 2024  on Shopify

The team at Appstle was wonderful at migrating our existing subscriptions over from another platform. They are very responsive, helpful, and kind. Highly recommend!

Leaves of Trees - Canada

Dec 18, 2024  on Shopify

Ease of use, good customer service, and our customers like it!

NBPure

Dec 18, 2024  on Shopify

Awesome service, quick response time, easy to use app. Great!

Alma Coffee

Dec 18, 2024  on Shopify

Appstle has been a great subscription platform for us offering a lot of configurability and ease of use. The Build-a-Box feature has allowed us to offer dynamic volume based pricing that most competitors do not have. Their support team is what truly makes them our favorite platform as they are always quick to help find a solution to issues when they rarely arise!

Swelter Coffee

Dec 17, 2024  on Shopify

I am new to Appstle, and have been impressed with their response to help with onboarding bumps. I migrated from a different subscription service that was a lot more expensive, and had a few less features, so I am looking forward to growing my subscription base with Apptstle.

HUNY

Dec 17, 2024  on Shopify

Great Service!

Burke Williams

Dec 17, 2024  on Shopify

Brooks was quick and efficient in helping me edit a customer's subscription. Great customer service! :)

Jerra's Garden

Dec 17, 2024  on Shopify

I had a lot of questions when trying to set up my subscription plans and contacted support. They (Sebastian), assisted me wonderfully. Were very patient with all my questions and didn't leave until I was all done. Really impressed and happy with their customer service so far.

Snaptoothbrush

Dec 16, 2024  on Shopify

Great app for subscriptions and the Customer Service is STELLAR! Thank you guys!

Ground Floor Dog Treats

Dec 16, 2024  on Shopify

New to this app, needed some support, Jackson was very quick, very helpful and gave me confidence in the app, and even more in the quick support that was provided, highly recommend

SaraFlow

Dec 16, 2024  on Shopify

Amazing customer service! went the extra mile to record tutorial video for my issue, and was very flexable. Recommend for subscription service on your store!

Electric Pony

Dec 16, 2024  on Shopify

Helpful online chat. I wanted to add a button on my website so that my customers can find their autoship easily and Brooks helped me with this.

Swell Skin

Dec 16, 2024  on Shopify

Sebastian is the best! Fixed an issue that I did not even know I had. Very good and better!!!

norwegiansalmon.de

Dec 16, 2024  on Shopify

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