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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Kiko Vitals

Feb 13, 2025  on Shopify

Awesome service, fast and timely support.

The Wee Vinoteca

Feb 13, 2025  on Shopify

Great product. Very helpful support.

Primal Hair

Feb 12, 2025  on Shopify

Appstle's top tier in CS, user-friendly app, and dedicated team of 15 merchant success engineers (spread across 4 countries) worked hard to impress me. They helped me every step of the way in creating/developing a beautiful product subscription page 1, 3, 6, and 9 Bottle Bundle. Just got an order in. Amazing folks and technology. Appstle is integral to our success. Hats off to Brooks, Jackson, Sean professionals, and others I missed!

CoolBark

Feb 12, 2025  on Shopify

La aplicación me ha ayudado bastante a completar mis ideas y el servicio al cliente fue rápido y eficaz

Café le Torréfacteur

Feb 12, 2025  on Shopify

Very nice service and simple.

Southern Gaskets

Feb 12, 2025  on Shopify

Max and the team of merchant success engineers provided clear answers to my questions and quickly. We are just beginning using the app, but I feel great knowing that there is a dedicated team there to help me when I need it.

The Sweet 'Arts Club

Feb 12, 2025  on Shopify

Great so far...I am just setting up my store ready to go live so I did a live test sale to myself and I was stoked with how everything worked exactly how I wanted it to for the customer experience. The team have been great on Chat helping me figure out an issue I was having I'm using subscription and loyalty and they both worked perfectly so far. Both programs give me exactly what I need for my store. Could not have asked for anything else at this point in my journey with Appstle.

Organic Beauty Box

Feb 12, 2025  on Shopify

So far so good, with very good support

MYCRO

Feb 12, 2025  on Shopify

Great app, easy integration and UI, support are very helpful and reply very fast

Moreton Regional Support Services

Feb 12, 2025  on Shopify

This app is great and exactly what I need for my products. The support team are the best part. I was saved hours by one of the merchants, Henry, who walked me through and even fixed up a few things I wasn't understanding all inside of 30 minutes. Really thankful for all of the support I have received.

SOYSAND

Feb 12, 2025  on Shopify

Great service and customer support! Very responsive and quick to make edits, and support requests.

Lard Ass Butter

Feb 11, 2025  on Shopify

I dont use support much but when I do I find their help very useful and supportive. Many times they assist me and the issue is resolved immediately. I find them knowledgeable and very efficient. Its a big reason why I use Appstle. Thanks!

By WNP

Feb 11, 2025  on Shopify

Best one out of all subs app I tried. Highly recommend. Really great support

Neary

Feb 11, 2025  on Shopify

Very good app and strong support !

Market Candle Company

Feb 11, 2025  on Shopify

Rankin Beef

Feb 11, 2025  on Shopify

Jackson was able to answer my questions quickly through the chat feature.

Kryptonaut Akademie

Feb 11, 2025  on Shopify

Appstle is a great Extension for my Shopify Shop. This app is really helpful for me and the support is always fast and great!

CbdDaddy

Feb 11, 2025  on Shopify

Brilliant Customer service. Very helpful and engaging. I would highly recommend this app.

Mikura Skincare

Feb 10, 2025  on Shopify

great customer service!

Rennen Auto Services

Feb 10, 2025  on Shopify

Jackson was godsent! I am so grateful for his help with my app integration issue. Basically, I was trying to add a membership subscription to an already made custom store. I'm ashamed to admit that I started this project in November and it took me until today (2/10/2025) to finish it. The issue I think was that, although I did everything right (I think), the custom themes to the online store were preventing some features to embed correctly. When I tell you that I watched all the tutorial videos, asked Chatgpt for help, and even contemplated throwing my laptop out the window, I knew I needed an expert. Enter Jackson, who literally fixed the issue in a matter of MINUTES!!! Minutes people!!! The customer support from Appstle Subscriptions is truly fast and reliable! Thank you!!

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