The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.

Very quick to respond to questions - does what is says on the box

I have been using it for a few months now and have had an excellent experience. It was easy to install and its usability is very good. It can be improved significantly in terms of translation to other languages, as I couldn’t find all the fields I needed when translating to Portuguese. I also think the customization could be improved overall. Additionally, during the migration of customer credit card data, some records were left without first and last names. This caused integration issues with logistics and CRM applications, highlighting the need for more robust data validation during migration processes.

The support team is really helpful. They answered all my questions or concerns really quick. So far the app is very customizable and the customer section looks good. At this point I have not yet any subscriptions from real customers but I have all the faith this will work fine.

App works well and they are responsive when issues arise.

The interface can be a bit complicated sometimes, but the Appstle Support Team is always very responsive and helpful.

très bon support technique !

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS. Appstle has great customer support. They are very responsive and always willing to help with tricky questions. So far this has been a good choice for us and our business.

The app is good. However, to improve further (5 star), you should allow free users to delete their subscribers. This feature is crucial as sometimes we have clients who wants to delete their subscription. Nevertheless, i was quite impressed by Brooks who handled my queries on deleting my current subscribers. He was very prompt and helpful. If being asked if i would recommend this app, i said 100%, yes.

I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.

Helpful team. Quick response.

The technical people are very helpful. What I need has to be a paid plan although I have never tried subscription before. It is a bit of commitment.

Noch nicht viele Erfahrungen gemacht, die Installation und Erstellung eines Aboplans war einfach. Es gab Probleme, dass das Abo auf der PLP nicht angezegit wurde, aber der support hat dann geholfen :)

Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service. My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!

Customer Service team is helpful

The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.

Very good support, quick and easy fix