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Customer reviews: Super Subscriptions

Develop by Super Simple
<h3>What Merchants Think</h3> <p>"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify and simple setup process.</li> <li>Highly responsive and effective customer support, especially from Stefan.</li> <li>Comprehensive customization options and intuitive UI/UX design.</li> <li>Effortless management of subscription and one-time purchase options.</li> <li>Cost-effectiveness, especially valuable as a free app.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.</li> <li>Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.</li> <li>Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.</p>

Reviews (126)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

Grow Nutrition

Oct 14, 2024  on Shopify

Não consigo entender como esses caras não cobram pelo App. Suporte sensacional, rápido, eficiente. Melhor App de assinatura disparado aqui do Shopify!!

Westhill Barkery

Oct 14, 2024  on Shopify

The app itself is brilliant, very user friendly and has enabled my shop to offer a new subscription service which we would have been unable to do otherwise. Customer support is extremely helpful and quick to respond.

Tithe Coffee

Oct 13, 2024  on Shopify

Really great subscription app- esp for being free! Offers a lot of customization options, and is really straight forward for easy set up. I had some trouble getting my thoughts sorted with how I wanted to present my subscription, and the team was quick to respond and really friendly. Thank you Super Subscriptions, this experience was great.

Craft & Culture

Oct 12, 2024  on Shopify

I am Super impressed by the team at Super Subscriptions, especially Stefan. I moved over from another subscription service and needed some help with the migration and he was Super Nice and Super Kind. As I am not a coder, I probably asked a lot of basic questions. Even then, he was Super patient with me and was great help and a joy to communicate with. There are some improvements that can make the app even more Super, but with dedicated and professional staff, I'm sure these can be polished with time. I have nothing much glowing recommendations for the team and if anyone noticed, I hid 7 Super's in this review. They totally deserve more and I absolutely recommend getting this app. 5 Stars!

comBack

Oct 10, 2024  on Shopify

Great subscription app, easy setup with good customizable options. I have been a Shopify Expert for over a decade so I tend to ask a lot of questions about different aspects/adjustments..etc. and this app comes with hands down some of the best support I have seen in all my years.. support helped with customizing the app for my site too without hesitation. This will be my ongoing subscription app that I use and recommend to all clients. If you have ANY issues, just reach out to support before you get frustrated and they will get you setup in no time!

ZooLyx

Oct 07, 2024  on Shopify

Extremt bra app, speciellt när den är helt utan kostnad. Stort utbud av funktioner och trevlig, samt agerande kundtjänst.

Studio Black

Oct 06, 2024  on Shopify

A huge amount of customisation across almost everything without having to dig into the site's css. Really happy with the customer support too!

Gut Heaven

Oct 06, 2024  on Shopify

We installed this based on reviews about customer feedback - but we were prepared to delete the app if it was all made up - it wasn't! Firstly - this is an incredibly easy app to use and install - I had 2 questions within the first few weeks of using it - I used the pop up customer service text system which was the only option and I was dubious - both questions were answered very quickly. I was surprised. On the first query they went into our app and sussed it out - and the next time they sent a screen shot which was really helpful and sorted it straight away. The app works well for us - the customer service works very well. Thank you to Stefan who is a stand out communicator. Highly recommend.

True Ag & Turf

Oct 03, 2024  on Shopify

Worth it for the customer service alone. Great app, does whats needed and the design is crisp and modern.

FemArtSPACE

Oct 01, 2024  on Shopify

Die App lässt sich recht einfach einrichten. Der Support ist super! Innerhalb von Sekunden antwortete Stefan im Chat auf meine Fragen und konnte mir kompetent weiterhelfen. Wenn ich die Sprache noch automatisch (auch für Benachrichtigung-Mails) umstellen könnte, würde ich volle 5 Sterne geben.

Manic Muscle Labs

Oct 01, 2024  on Shopify

Very good app. Stefan was very helpful with a few minor tweaks needed to get the widget where I need it. Early days yet but hopefully this will help my business moving forward :)

Squamate®

Oct 01, 2024  on Shopify

Doesn't quite match my very specific needs. But if you want a subscription on your store: This is the one. Simple, great custom options and beautiful display on your store. Also, they're very quick to answer and very helpful.

Nervacol

Sep 30, 2024  on Shopify

The app works exactly as intended. I also had the opportunity to to go through support, and it was exceptional. Highly recommend.

Newrospace

Sep 30, 2024  on Shopify

It's practically just like the other "premium" subscription apps but with a monthly price of free, if you're a startup or have a tight budget then this is your best option, hands down. Plus Stefan is the mitochondria (powerhouse) of customer service and will answer all of your questions in no time at all.

clubamity.co.uk

Sep 30, 2024  on Shopify

Quality product, and quality people behind it. Very much feels like a one-to-one conversation when dealing with Stefan, who is clearly interested in understanding the businesses he's working with so he's able to best advise how their app can help. Update. Finished month 1 and have 5 subscriptions setup. Auto renewals have gone through without a hitch and the ability to move customers between tiers and payment dates is really easy! Love this app so far.

Fojo Food Meal Prep

Sep 29, 2024  on Shopify

Stefan is a pleasure to work with, his app is amazing and I really hope more people start to use it and see how good it is!

Cardwell Cellars

Sep 29, 2024  on Shopify

The interface is easy and the app works beautifully, enabling a monthly charge for our club service. And when small problems arose, the customer support was fantastic, with a real-life human on the line to help us troubleshoot our problem.

Flip City Magazine

Sep 28, 2024  on Shopify

As a print periodical we've been building our subscriber base using a different app that increased their cost 100% (unaffordable) and we needed to migrate our customers to a new app NOW. We loved the options available on Super Subscriptions and the developer Stefan is like a Super Hero. He swooped in and helped us migrate over 600 subscribers, handled any issues with super speed and even added custom code to our Shopify theme to make the widget work how we wanted. Highly recommend this app if you're new to subscriptions or just want a better, more affordable, option to process your subscription products! It's just pure awesomeness. Thanks Stefan!!

Bon Oeil

Sep 28, 2024  on Shopify

Finally, a subscription application that's properly integrated into shopify. It feels like it's native. Lots of options to manage subscription plans as you wish. I was helped by the support team who are very responsive, understanding and friendly. If you have to choose a subscription application, I can only recommend this one!

Matu Mate®

Sep 26, 2024  on Shopify

just recently downloaded the app and currently applying and testing out its functions. works very well and is super flexible and adjustable. in addition great & very responsive customer service via chat.

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