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Customer reviews: Subscription Plus

Reviews (217)

Overall rating
4.8

What Merchants Think

Overall, merchants express high satisfaction with "Subscription Plus". They appreciate the simplicity and efficiency of the app, which integrates seamlessly with their stores. Many users highlight the exceptional and responsive customer service, which has made setting up and customizing subscriptions straightforward. Despite a few issues with customization and occasional technical glitches, the app is generally considered a significant asset for store operations, especially considering its cost-effectiveness.

Key Strengths

  • Exceptional customer service and support.
  • Easy to install and use, even for non-technical users.
  • Seamless website integration with product pages.
  • Responsive to customization requests that align with brand design.

Common Concerns

  • Limited customization options for the visual appearance on product pages.
  • Some issues with setting up specific features like Prepaid subscriptions.
  • Occasional communication challenges with support.
  • Inconsistencies in app performance across different devices.

Final Thoughts

Subscription Plus is widely regarded as an excellent subscription management tool for merchants, largely due to its user-friendly design and outstanding customer support. While some areas have room for improvement, particularly in customization options, the app provides great value, especially given its cost-free model. Merchants looking for an efficient and supportive subscription solution will likely find "Subscription Plus" a worthy choice.

How Wee Learn

Apr 17, 2024  on Shopify

Amazing support staff and easy to use app!

Tim Martin Player Development Store

Apr 16, 2024  on Shopify

Shruti set up my Subscription Plus with ease! She even answered questions for next steps on our membership platform when we’re ready. It was an absolute pleasure working with her and I’m hopeful that the application works as efficiently as she did!

Pro Water Delivery

Apr 12, 2024  on Shopify

Fast support, convenient interface, logical completion of all parameters.

Farmogic

Apr 10, 2024  on Shopify

Quick and easy communication, efficient set-up, and very willing to keep working with you post launch. I worked with Shruti and she went above and beyond to make time to meet with us. Thanks!

My Store

Apr 09, 2024  on Shopify

Excellent help

Atlas Coffee Company

Apr 09, 2024  on Shopify

5/5. Adis was more than helpful and assisted me in setting up the app in seconds.

Oslo Design

Apr 07, 2024  on Shopify

Sou uma empreendedora nova, estou criando tudo sozinha e não entendo bem as configurações. E o suporte foi muito didático e me ajudou muito. Ele se chama Adis, e foi fundamental para que desse certo minhas configurações do jeito que eu queria

Sewstoppers UK

Apr 05, 2024  on Shopify

tech were fab, i was having trouble setting up due to my theme, but tech did their thing and its all up and running. Thanks again Nikolina

Sheerly.se

Apr 03, 2024  on Shopify

Kenan the Customer Success Agent was the best!!! He solved all my problems that I been struggling with for the past 2 weeks in under 10 minutes. My true hero! Best regards

Melt

Apr 03, 2024  on Shopify

Velmi rychlá reakce a snaží se problém skutečně vyřešit.

Ultimate Exercise Ball Company

Apr 02, 2024  on Shopify

The assistance, as a new user to the platform, is incredible.

The True Tomato

Mar 30, 2024  on Shopify

Motley Muse & The Custom Clothing Boutique

Mar 29, 2024  on Shopify

The customer service was great and responded in a timely manner every time I asked a question.

Resting Beach Face

Mar 29, 2024  on Shopify

Amazing app for my retail website exactly what I needed to drive further sales. The team was great to talk to and really helped me with understanding the set up. Shruti was so lovely and helpful with all my queries would definitely recommend.

Maru JapanBox

Mar 28, 2024  on Shopify

Eu baixei mais ou menos 7 apps até achar um que fosse bom pra mim, e esse foi perfeito! O único problema que tive por falta de conhecimento, o suporte solucionou em 15 min! E foram muito compreensivos e pacientes com meu inglês que não é bom. Obrigada!

LWSSOC

Mar 22, 2024  on Shopify

Very helpful customer service

Pittsburgh Steel Apparel

Mar 21, 2024  on Shopify

All the other apps try to trick you with purchasing stuff and having trials, this one has lots of guides and stuff to help you out and isn't trying to scam you lol

Aussie Slimes Co.

Mar 21, 2024  on Shopify

Great app with a great support team. Helped me with all my issues.

Beorn

Mar 20, 2024  on Shopify

GREAT SUPPORT!

Heritage Salumi

Mar 16, 2024  on Shopify

Super veloci e perfetti

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