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Customer reviews: Subscription Plus

Reviews (220)

Overall rating
4.8

What Merchants Think

Overall, merchants express high satisfaction with "Subscription Plus". They appreciate the simplicity and efficiency of the app, which integrates seamlessly with their stores. Many users highlight the exceptional and responsive customer service, which has made setting up and customizing subscriptions straightforward. Despite a few issues with customization and occasional technical glitches, the app is generally considered a significant asset for store operations, especially considering its cost-effectiveness.

Key Strengths

  • Exceptional customer service and support.
  • Easy to install and use, even for non-technical users.
  • Seamless website integration with product pages.
  • Responsive to customization requests that align with brand design.

Common Concerns

  • Limited customization options for the visual appearance on product pages.
  • Some issues with setting up specific features like Prepaid subscriptions.
  • Occasional communication challenges with support.
  • Inconsistencies in app performance across different devices.

Final Thoughts

Subscription Plus is widely regarded as an excellent subscription management tool for merchants, largely due to its user-friendly design and outstanding customer support. While some areas have room for improvement, particularly in customization options, the app provides great value, especially given its cost-free model. Merchants looking for an efficient and supportive subscription solution will likely find "Subscription Plus" a worthy choice.

Tea Amour® LLC

Aug 30, 2024  on Shopify

It works well at this time.

Kalaastore

Aug 30, 2024  on Shopify

The customer service was very responsive and solution oriented.

skinbydrsethi

Aug 28, 2024  on Shopify

Great service. Thorough and helpful. Fixed the situation right away!

Vertical Speed

Aug 28, 2024  on Shopify

So helpful

Love & Light

Aug 28, 2024  on Shopify

Was very helpful in set up process.

Lucky 5

Aug 27, 2024  on Shopify

OMG! i can't believed it ! this app is totally free ... and not collecting any transaction fees...

sava coffee roasters

Aug 26, 2024  on Shopify

Divan Bed King

Aug 25, 2024  on Shopify

Very good app and Haris was very efficient and helpful in assisting in activating the app correctly. Definitely recommended!

Days of Dreams

Aug 24, 2024  on Shopify

Joylife webshop

Aug 22, 2024  on Shopify

Bra och enkel support. Löser saker trots att det var jag som hade klantat till det.

Fiction & Fables

Aug 20, 2024  on Shopify

easy to use and fantastic customer support team.

Venture Sports

Aug 20, 2024  on Shopify

They have been great so far

Ultra Ferric

Aug 20, 2024  on Shopify

I just started using this free app, and was blown away by the level of service I received. while not everything in the app was 100% as I expected, and despite an early hick-up with a somewhat less experienced support rep, they quickly jumped in to help, solved my challenges efficiently, communication was excellent, and I'm a happy customer now. With that kind of service, I'll be definitely checking out their paid apps to support them. Kudos!

cigarrklubben.se

Aug 20, 2024  on Shopify

Fantastic help with setup.

Taxumo Partner Services

Aug 20, 2024  on Shopify

Very fast resolution! I didn't have to explain so much. Haris knows what to do already!

Dave Clayton MD

Aug 20, 2024  on Shopify

Nitesh was so helpful and amazing! I am so grateful for his quick and excellent help!!!

My Store

Aug 16, 2024  on Shopify

Love this app. So easy to setup with customer service answering all questions and installed the app for me

Wana'ao Kona Coffee

Aug 15, 2024  on Shopify

Unbelievable service! These guys actually help you to ensure that the App is encoded properly in your Shopify Store. Thanks so much guys!

Marché

Aug 15, 2024  on Shopify

Just recently installed this app and was thrilled with the quick response I received when requesting help. They helped me set up the app to look and act exactly how we needed it.

The Harvest Barn

Aug 13, 2024  on Shopify

Cherose was EXCELLENT to work with and helped onboard the subscription I needed immediately and seemlessly! I have been looking for something like this and so glad I found it!

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