Taranker.Com Logo
Subscription Plus logo

Customer reviews: Subscription Plus

Reviews (220)

Overall rating
4.8

What Merchants Think

Overall, merchants express high satisfaction with "Subscription Plus". They appreciate the simplicity and efficiency of the app, which integrates seamlessly with their stores. Many users highlight the exceptional and responsive customer service, which has made setting up and customizing subscriptions straightforward. Despite a few issues with customization and occasional technical glitches, the app is generally considered a significant asset for store operations, especially considering its cost-effectiveness.

Key Strengths

  • Exceptional customer service and support.
  • Easy to install and use, even for non-technical users.
  • Seamless website integration with product pages.
  • Responsive to customization requests that align with brand design.

Common Concerns

  • Limited customization options for the visual appearance on product pages.
  • Some issues with setting up specific features like Prepaid subscriptions.
  • Occasional communication challenges with support.
  • Inconsistencies in app performance across different devices.

Final Thoughts

Subscription Plus is widely regarded as an excellent subscription management tool for merchants, largely due to its user-friendly design and outstanding customer support. While some areas have room for improvement, particularly in customization options, the app provides great value, especially given its cost-free model. Merchants looking for an efficient and supportive subscription solution will likely find "Subscription Plus" a worthy choice.

dussl

Sep 26, 2024  on Shopify

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

Essential Soapworks

Sep 25, 2024  on Shopify

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

[eu] orgânico

Sep 23, 2024  on Shopify

O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente. Um outro ponto maravilhoso é o atendimento em casos de problemoas. O chat funciona e os problemas são resolvidos rapidamente. Estão de parabens!

Buddy Chronicles

Sep 20, 2024  on Shopify

Nitesh and his support team did an excellent job! Solved an issue no problem!

Celebrations Affirmations

Sep 20, 2024  on Shopify

Heel goed geholpen door Juan, hij heeft goed doorgevraagd en het probleem gesignaleerd. Vervolgens heeft hij goede aanwijzingen gegeven waardoor ik het probleem verder kon oplossen!

Root seamoss

Sep 12, 2024  on Shopify

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

IVY POW

Sep 12, 2024  on Shopify

Super netter und hilfreicher Support!

NUTRIGOAL

Sep 11, 2024  on Shopify

Good

Fleur Blanche

Sep 08, 2024  on Shopify

Super service client et service très qualitatif !

Cours booking

Sep 07, 2024  on Shopify

Service client au top et réactif à tout moment

Badlands

Sep 06, 2024  on Shopify

5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers

そまちの奇跡

Sep 05, 2024  on Shopify

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

AiluroCat Box

Sep 03, 2024  on Shopify

Very good

ICE GLOW

Sep 03, 2024  on Shopify

Great customer service and app.

Vertical Speed

Sep 03, 2024  on Shopify

So helpful. My questions were answered so fast and everything about the app and the customer service was easy. highly reccomend.

Dave Clayton MD

Sep 03, 2024  on Shopify

Nitesh was so helpful and amazing! Not only did he solve my immediate issue, but he provided guidance on how I can handle similar situations directly. I am so grateful for his quick and excellent help!!!

Dorasti Caviar

Sep 02, 2024  on Shopify

amazing customer support.

Montana Frontier Podcast

Sep 02, 2024  on Shopify

I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!

Hmbb

Sep 01, 2024  on Shopify

Helped me fix 2 issues very quickly. Very friendly and knowledgeable/ thank you!

Taxumo Partner Services

Aug 31, 2024  on Shopify

Fast resolution! Adis helped us out on our concern real fast. Thank you!

Scroll to Top