Reviews: Recharge Subscriptions

Name: Recharge Subscriptions App
Brand: Recharge
SKU: shopify-subscription-payments-app-by-recharge
Rating: 4.7 (1859 reviews)

Customer reviews: Recharge Subscriptions App

Reviews (1,859)

Overall rating

4.7

5

488
4

24
3

3
2

1
1

30

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Tallow + Ash

Jun 02, 2025 on Shopify

Great

Signature Popcorn

May 30, 2025 on Shopify

Recharge has been great for growing our subscriptions and their support team is fantastic. They spent time with me showing all the ways we can optimize our subscription base and when I ran into an error, their support jumped on and helped figure it out for me!

PurelyB

May 28, 2025 on Shopify

Recharge is a good system and has wonderful support who is able to help us when in need

Aime

May 28, 2025 on Shopify

Her Fantasy Box

May 27, 2025 on Shopify

Migrated from another subscription app, the team was quick to help and the process was great!

Contours Rx

May 27, 2025 on Shopify

Ola was incredibly helpful!

OIAM

May 27, 2025 on Shopify

Natulim

May 26, 2025 on Shopify

New Yorker Bagels

May 23, 2025 on Shopify

Great experience! Fast answers and resolution from John!

Kollo Health

May 21, 2025 on Shopify

Gary S was SO helpful and efficient in helping me set up the correct triggers for a rewards flow. He remained patient and clearly explained what I should do step by step and with screenshots. Thank you, Gary! :)

Power Chews

May 19, 2025 on Shopify

Very good customer support by Pierre

Willow Boutique

May 13, 2025 on Shopify

Appreciate the customer support being speedy!

EcoSand

May 13, 2025 on Shopify

Amazing customer service!

Ventilasjonsfilter Norge AS

May 12, 2025 on Shopify

Thanks a lot for great help and urgent help!!!

Glaze

May 12, 2025 on Shopify

Vuk was great and managed be query with ease & speed

Revive Active UK

May 12, 2025 on Shopify

Allure Beauty Box

May 09, 2025 on Shopify

Roberto has been great, very knowledgeable, friendly, and professional. Keep it up!

Tallow + Ash

May 08, 2025 on Shopify

Black Flag Provisions™

May 05, 2025 on Shopify

Top-tier product that they clearly have an aggressive roadmap for. Phenomenal support as well (Bryan Nguyen -- looking at you).

Milk Makeup

May 05, 2025 on Shopify

Fast reply!