Recharge Subscriptions logo

Customer reviews: Recharge Subscriptions

Develop by Recharge

Reviews (1,947)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Tripod Coffee

Sep 03, 2024  on Shopify

Great App and great support, amazing :)

cGPMAX

Sep 03, 2024  on Shopify

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

Crazy Cups

Sep 03, 2024  on Shopify

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Z Beans Coffee

Sep 03, 2024  on Shopify

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Persōn & Covey, Inc.

Sep 02, 2024  on Shopify

Recharge Support found the solution to our issue very quickly.

GoHydrate

Aug 29, 2024  on Shopify

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

Wildgrain

Aug 29, 2024  on Shopify

Coffee Brothers

Aug 28, 2024  on Shopify

Amazing customer support if you need it and a very handy app. Highly recommend.

CoffeeAM

Aug 28, 2024  on Shopify

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

Genesis Health Products

Aug 27, 2024  on Shopify

Great app and great support!

Shavejack

Aug 27, 2024  on Shopify

Quick and helpful support, thank you!

foxandwit

Aug 25, 2024  on Shopify

Rock Creek Coffee Roasters

Aug 22, 2024  on Shopify

We've had a great experience w/Bold and is helping us build our growing subscription business

MonsterCPAP

Aug 20, 2024  on Shopify

I would recommend!

Slowly

Aug 18, 2024  on Shopify

Always quick respond and help, highly appreciated!

Nourished

Aug 15, 2024  on Shopify

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

iCommerce.org

Aug 14, 2024  on Shopify

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

Fuzzball

Aug 13, 2024  on Shopify

Catalyst Pet

Aug 12, 2024  on Shopify

Great customer service!

ENERGYbits

Aug 08, 2024  on Shopify

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

Scroll to Top