Reviews: Recharge Subscriptions

Name: Recharge Subscriptions App
Brand: Recharge
SKU: shopify-subscription-payments-app-by-recharge
Rating: 4.6 (1785 reviews)

Customer reviews: Recharge Subscriptions App

Reviews (1,785)

Overall rating

4.6

5

385
4

22
3

3
2
1

30

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Hairstory CAN

Mar 12, 2025 on Shopify

Laboratoires Densmore

Mar 12, 2025 on Shopify

Service client réactif et force de proposition

LILLYDOO

Mar 11, 2025 on Shopify

Holy Gels

Mar 07, 2025 on Shopify

Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!

ecoslay

Mar 07, 2025 on Shopify

Great features and excellent customer support!

ecoNugenics

Mar 06, 2025 on Shopify

Customer support is always very friendly and helpful

BioGaia Australia

Mar 06, 2025 on Shopify

Great help from Nikola C!

ROCKEE REDD

Mar 04, 2025 on Shopify

THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!

Millies.ie

Mar 04, 2025 on Shopify

Milutin was very helpful and efficient!

Unbonmaillotrugby

Mar 03, 2025 on Shopify

Efficace, bon Service Client et facilité de gestion.

Health Nag

Feb 27, 2025 on Shopify

Love this app and support.

Yorkshire Handmade Pies

Feb 27, 2025 on Shopify

Great customer service / support from Juan

Attract Him

Feb 26, 2025 on Shopify

Shoutout Nick he goated

LAKA

Feb 25, 2025 on Shopify

Really love how Recharge has been able to support our business scaling! They have 24/7 support and are always very thorough. Makes it easy enough for anyone to do it :)

Shealy Sorin Wellness

Feb 25, 2025 on Shopify

Juan was very helpful in getting my issue fixed.

BioProtein Technology

Feb 24, 2025 on Shopify

We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.

Vitamini

Feb 24, 2025 on Shopify

Works great and the support team is always very helpful.

Mineral Fusion

Feb 20, 2025 on Shopify

Ola was helpful and knowledgeable!

Curlsmith UK

Feb 19, 2025 on Shopify

Vuk was very helpful with making sure our shipping profiles were working correctly! Thanks Vuk

Yorkshire Handmade Pies

Feb 19, 2025 on Shopify