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Customer reviews: Recharge Subscriptions

Develop by Recharge

Reviews (2,054)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Home Place Pastures

Jan 28, 2025  on Shopify

Recharge has been wonderful, thanks to Ola for the quick help!

Little’s

Jan 28, 2025  on Shopify

Great customer support – they're very quick to respond.

Seed Cycle Blend

Jan 27, 2025  on Shopify

Always so helpful and quick to fix anything.

Naked & Thriving Skincare

Jan 27, 2025  on Shopify

Beachcombing Magazine

Jan 23, 2025  on Shopify

This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!

WEEM

Jan 22, 2025  on Shopify

Great service

The Cafe Connection

Jan 21, 2025  on Shopify

Very helpful

Flower & White

Jan 21, 2025  on Shopify

Great service, helpful & quick support team

The Goddess Loft

Jan 19, 2025  on Shopify

It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you

Open City Shop

Jan 15, 2025  on Shopify

Recharge Support are really quick to respond and provide clear, concise assistance.

FreshFry

Jan 15, 2025  on Shopify

Cardon

Jan 12, 2025  on Shopify

Bite

Jan 09, 2025  on Shopify

Super helpful and quick response!

FirstMate

Jan 09, 2025  on Shopify

Jacobsen Salt Co.

Jan 08, 2025  on Shopify

Pill Farmácia Digital

Jan 08, 2025  on Shopify

Great support!

Noor Kids

Jan 07, 2025  on Shopify

Great customer service!

Wax Crescent

Jan 02, 2025  on Shopify

Goodwill Wine

Jan 01, 2025  on Shopify

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Lavido

Dec 29, 2024  on Shopify

Very fast response and resolution!

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