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Customer reviews: Recharge Subscriptions App

Develop by Recharge

Reviews (1,859)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Autoimmune Institute

Aug 07, 2025  on Shopify

Have been using this for years and recently had a conversion to the newest version and Nikola from technical support was amazing! Guided me through all the way. Highly recommend!

Olistic

Aug 07, 2025  on Shopify

Lola & Baxter

Aug 07, 2025  on Shopify

Matt was very helpful with our widget issues. I've been going back and forth since yesterday but Matt was able to fix it instantly. Appreciate his proactiveness!

SFG BIOME

Aug 07, 2025  on Shopify

CafePod

Aug 07, 2025  on Shopify

Support on this app is second to none and given the functionality available this is very much appreciated. The app itself is very robust and feature rich. Its given us the ability to automate our subscription model easily and we can now scale this as part of business strategy

Shop.HelixLife.com

Aug 06, 2025  on Shopify

Irving O came to my rescue today. He was kind and efficient. I love using this app.

MANEPRINT

Aug 06, 2025  on Shopify

Recharge is super seamless to use overall, though some of the newer features can be a bit tricky to navigate. Thankfully, their support team is really knowledgeable and easy to talk to. Big shoutout to Matt for helping us sort out an issue with our customer portal!

Healthy Habits

Aug 05, 2025  on Shopify

An amazing app with fantastic customer service - highly recommend!

PBK Community

Aug 05, 2025  on Shopify

the best

Skin Gym

Aug 01, 2025  on Shopify

Yajaira -- is so helpful!

Sun Flowers PR

Aug 01, 2025  on Shopify

ETCH Sparkling

Jul 31, 2025  on Shopify

Fast service to correct a customer set up query.

Attaboy

Jul 31, 2025  on Shopify

Yajaira was an incredible help and took the time to ensure our questions were answered and everything was working correctly.

Wisewell AE

Jul 31, 2025  on Shopify

Very helpful

Ancestral Supplements

Jul 30, 2025  on Shopify

Time Of Your Life

Jul 30, 2025  on Shopify

Really good online suppport from Snezana should you not find what you need on the ChatBot. Have been using Recharge for 5 years and the recent upgardes have been welcomed

CityChick

Jul 30, 2025  on Shopify

Support was quick and helped fixed the issue that I was having right away. Very happy with the support.

EXE Coffee Roasters

Jul 29, 2025  on Shopify

Barlean's Organic Oils, LLC

Jul 29, 2025  on Shopify

Very helpful support team!

Gaia Herbs

Jul 28, 2025  on Shopify

Vuk was very helpful and solved my issue quickly! Kudos!!!

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