Reviews: Recharge Subscriptions

Name: Recharge Subscriptions App
Brand: Shopify
SKU: shopify-subscription-payments-app-by-shopify
Rating: 4.8 (1948 reviews)

Customer reviews: Recharge Subscriptions App

Develop by Shopify

Reviews (1,948)

Overall rating

4.8

5

590
4

26
3

3
2

1
1

38

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Aspire Nutrition

Oct 21, 2025 on Shopify

Very helpful, walked me through the setup I needed help with.

Growplex

Oct 21, 2025 on Shopify

Renata always help me with everything I need..

Challenger Care for Men

Oct 20, 2025 on Shopify

It was a great experience, the support is attentive, quick to respond, did a great job helping us set up the store, and were great about helping us navigate our slightly more complicated migration than it would have been for a new store. Patient, understanding and valuable help.

Larry's Catch

Oct 20, 2025 on Shopify

Omaze DE

Oct 20, 2025 on Shopify

Nutra Nourished

Oct 20, 2025 on Shopify

Truly Lifestyle Brand Inc.

Oct 20, 2025 on Shopify

Thomas J was to the point and so helpful! Great customer service! Update: Just had another wonderful customer service experience with Pierre! We love Recharge!

STARPOWA UK

Oct 17, 2025 on Shopify

Great service very quick to answer any problems

besti

Oct 17, 2025 on Shopify

Efficient support team

Maui Pineapple Store

Oct 16, 2025 on Shopify

Ozone Coffee

Oct 16, 2025 on Shopify

Better Not Younger

Oct 15, 2025 on Shopify

Resolved my issue ASAP

Hooks & Needles

Oct 15, 2025 on Shopify

Amazing app with very cool and helpful team. Jake Walsh helped us to resolve the problem very fast via live-chat and email. He was very helpful and responsive. Thank you!

Truly Lifestyle Brand Inc.

Oct 15, 2025 on Shopify

Thomas J was to the point and so helpful! Great customer service!

ellura

Oct 15, 2025 on Shopify

quick response. No need to describe issues in detail, they already know what we mean and resolve the issue/question on time

Crochetease

Oct 15, 2025 on Shopify

Jaden W - Number 1

The Cleaner Soul

Oct 14, 2025 on Shopify

Matt was very fast to answer and helped me resolve my problem within SECONDS and NOT MINUTES! would do 10 stars if i could.

Vegancuts

Oct 10, 2025 on Shopify

DOMA Coffee Roasting Company

Oct 09, 2025 on Shopify

Uchie

Oct 09, 2025 on Shopify

Recharge is a great app with subscription services for your storefront. Highly recommend and great customer service team as well, should you encounter any errors or issues. Thank you Yajaira for being extremely helpful.