Reviews: Recharge Subscriptions

Name: Recharge Subscriptions
Brand: Recharge
SKU: shopify-subscription-payments-app-by-recharge
Rating: 4.6 (2054 reviews)

Customer reviews: Recharge Subscriptions

Reviews (2,054)

Overall rating

4.6

5

312
4

18
3

2
2
1

25

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Let Loose

Mar 20, 2025 on Shopify

great customer service! Jack was very helpful and quick to fix my issue.

White Oak Pastures

Mar 18, 2025 on Shopify

We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.

pro connect official

Mar 18, 2025 on Shopify

Jack was the man on customer service

Medly Wine Co.

Mar 17, 2025 on Shopify

Solid app and great support

Club Demo

Mar 13, 2025 on Shopify

Their customer service is super responsive and easy to work with. If I ever hit any roadbumps, they're so friendly and helpful. Would highly suggest!

Synchro

Mar 13, 2025 on Shopify

Very helpful and took charge to immediately solve my issue.

Oh!Good

Mar 13, 2025 on Shopify

Hairstory CAN

Mar 12, 2025 on Shopify

Laboratoires Densmore

Mar 12, 2025 on Shopify

Service client réactif et force de proposition

LILLYDOO

Mar 11, 2025 on Shopify

Holy Gels

Mar 07, 2025 on Shopify

Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!

ecoslay

Mar 07, 2025 on Shopify

Great features and excellent customer support!

ecoNugenics

Mar 06, 2025 on Shopify

Customer support is always very friendly and helpful

BioGaia Australia

Mar 06, 2025 on Shopify

Great help from Nikola C!

ROCKEE REDD

Mar 04, 2025 on Shopify

THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!

Millies.ie

Mar 04, 2025 on Shopify

Milutin was very helpful and efficient!

Unbonmaillotrugby

Mar 03, 2025 on Shopify

Efficace, bon Service Client et facilité de gestion.

Health Nag

Feb 27, 2025 on Shopify

Love this app and support.

Yorkshire Handmade Pies

Feb 27, 2025 on Shopify

Great customer service / support from Juan

Attract Him

Feb 26, 2025 on Shopify

Shoutout Nick he goated