Reviews: Recharge Subscriptions

Name: Recharge Subscriptions App
Brand: Shopify
SKU: shopify-subscription-payments-app-by-shopify
Rating: 4.8 (1948 reviews)

Customer reviews: Recharge Subscriptions App

Develop by Shopify

Reviews (1,948)

Overall rating

4.8

5

590
4

26
3

3
2

1
1

38

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Estrid

Nov 01, 2025 on Shopify

BiotiQuest

Oct 31, 2025 on Shopify

Malezia

Oct 30, 2025 on Shopify

White Rabbit Skin Care

Oct 30, 2025 on Shopify

any queries i've had have always been responded to very promptly, and customer service has been excellent.

MedicBox

Oct 30, 2025 on Shopify

PARADYM Supplements

Oct 29, 2025 on Shopify

Customer service is great, went out of their way multiple times outside of business hours to help with urgent things

Vital Proteins

Oct 29, 2025 on Shopify

Centurion Health

Oct 29, 2025 on Shopify

The Well Coffee Roasters

Oct 28, 2025 on Shopify

Vinse at Recharge made our migration process incredibly smooth and straightforward. We really appreciated the project management tool provided and the excellent communication throughout every step.

Fuzzball

Oct 28, 2025 on Shopify

Great experience with Recharge over the past two years, customer service whenvever we're a bit stuck is really great, very responsive and super knowledgeable!

test-prepmymeal

Oct 26, 2025 on Shopify

RespiClear

Oct 24, 2025 on Shopify

We have a great experience with Recharge so far: responsive CSM and support, seamless migration from another plugin, very detailed tech instructions, and, as far as we see now, we can also use it for cross-selling. Definitely recommend!

TRX Training - Europe

Oct 24, 2025 on Shopify

Bootylicious Muffins

Oct 23, 2025 on Shopify

Best app for subscriptions by far. No contest. Support is great!

White Horse Coffee Roasters

Oct 23, 2025 on Shopify

Standart Japan

Oct 22, 2025 on Shopify

Parallel Health

Oct 22, 2025 on Shopify

Support staff are helpful!

Nutterie

Oct 22, 2025 on Shopify

A fantastic app that we use daily! It's optimized our bundling experience for our team and clients. Customer service is always helpful and quick to help us with any question or concern we have from small bugs with shopify or if we want to add more options!

Aonic

Oct 21, 2025 on Shopify

Dermasport

Oct 21, 2025 on Shopify

Just here to say that Jaden W was extremely helpful in solving a problem for me. Often I reach out to tech customer service chats who don't help and I end up solving the problem myself using them as a sound board. Jaden helped solve my problem and also suggested a helpful change in our account without prompt. Something he found and took upon himself to suggest. Much appreciated! Love a tech product with good customer service, unbeatable.