Great app, the team are always on hand for support too

Die Integration der App verlief zwar nicht vollständig reibungslos, insbesondere im Hinblick auf den Import bestehender Abonnenten aus einer anderen App. Letztlich stellte sich jedoch heraus, dass es sich lediglich um ein Formatierungsproblem in Numbers handelte, wodurch der Import zunächst nicht funktionierte – kein technischer Bug der App. Eine weitere kleine Baustelle war die Verlinkung in Shopify, damit Kunden ihre Abonnements selbstständig bearbeiten können. Hier hat es etwas gedauert, bis eine passende Lösung gefunden wurde. Besonders hervorheben möchten wir die Unterstützung durch das Supportteam: Die Hilfe war äußerst schnell, geduldig und kompetent, sodass wir die App innerhalb von nur drei Tagen vollständig und ganz nach unseren Vorstellungen zum Laufen bringen konnten.

Recharge has lots of features and excellent tech support when you need it.

Amazing experience - Especially with Nick from e-Shop Genius. He helped me with a custom solution that I struggled with for DAYS... He fixed in in hours. Great guy, would recommend him and the software

Jake was spot-on with the issue! thanks Jake!

Great experience. Thanks!

The customer service is exceptional. I had an issue with my recharge widget that had me bounced between Shopify customer support and Recharge customer support, until I was connected with Thomas J from Recharge. He guided me step by step on what I needed to do to fix my problem and got it address in a very timely manner, and was very patient dealing with me. It feels good and makes me feel safe to know that I can speak to a knowledgable human being very quickly, as that is something not every app can offer.

I love using Recharge for my business. It’s easy to use, and their customer service is always great. I would definitely recommend them!

Gary was exceptionally helpful with the issue we were facing. Took me through step by step and waited with me till the issue was resolved!