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Customer reviews: Recharge Subscriptions App

Develop by Recharge

Reviews (1,785)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Meditronix Club

Jul 22, 2025  on Shopify

I’ve been using Subscription Payments for a few weeks on my new fashion store, and it’s been such a game-changer. Now I can offer customers the option to subscribe for regular product deliveries and exclusive perks, which has helped build loyalty and bring in consistent revenue. The app is super easy to set up and integrates smoothly with Shopify, so I didn’t need any tech skills to get started. My customers love the flexibility, and I love the steady sales!

Dog Years

Jul 21, 2025  on Shopify

Pusheen Box

Jul 18, 2025  on Shopify

Renata the agent that helped me was informative, efficient, and concise. She took into consideration when making sure the work flow isn't hindered or delayed.

Andalou Naturals US

Jul 18, 2025  on Shopify

John was knowledgeable and efficient!

BetterMan Labs

Jul 17, 2025  on Shopify

Difficult to find customer support access, but once you get them they are very good.

Blue Dinosaur

Jul 15, 2025  on Shopify

Great product and excellent support when we recently had an issue due to a website rebuild. Nikola C was excellent in asking the right questions and implementing a solution that was clearly explained.

CNVS Nails

Jul 14, 2025  on Shopify

Agravitae Inc

Jul 14, 2025  on Shopify

Does what it says. Easy interface to add what you want to do, and customer and chat support has been great and responsive when we run into any issues.

Clooney Club

Jul 10, 2025  on Shopify

Customer service (Duska) was exceptional!

Findlay Hats

Jul 09, 2025  on Shopify

Best subscription app, been using for years. Great CS, easy to use, 10/10 thank you!

Casad Family Farms

Jul 09, 2025  on Shopify

An absolute must for any food company selling DTC. Hands down best experience, as well as customer support.

Style Edit

Jul 07, 2025  on Shopify

Yajaira T. was so helpful, i was stuck bouncing off shopify and recharge support as they were both referring me to the other. But Yajaira T. 's video really helped. thank you

Puissante

Jul 03, 2025  on Shopify

Ugly Chews

Jul 03, 2025  on Shopify

Pierre L. Was amazing helping me figure out some product issues! Love this app

Bioligent

Jul 02, 2025  on Shopify

Such an incredibly big fan of Recharge. One of the most powerful tools on Shopify currently and it's like 20 tools in one. Their support is crazy helpful too. Big shoutout to Pierre L., Duska, and so many more. If you're a subscription based company, don't waste your time with any of the other apps, trust me.

Little Acre Flowers

Jul 02, 2025  on Shopify

Prompt and helpful service!

The Finer Things 1920

Jun 30, 2025  on Shopify

Zachary is always a great help when I am trying to resolve via detailed problems with Recharge. I appreciate his expertise immensely!

Pacey MedTech

Jun 27, 2025  on Shopify

Fast and clean backend interface, good looking customer facing app onsite. Competent friendly support when needed. Conversion rate of page increased just by having the sub option available.

Progressive Nutracare

Jun 27, 2025  on Shopify

My Store

Jun 23, 2025  on Shopify

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