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Customer reviews: Recharge Subscriptions App

Develop by Shopify

Reviews (2,008)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Longevinex-Supplements for Healthy Aging​

Jan 12, 2026  on Shopify

Recharge has been an essential tool for managing subscriptions during a very complex migration from a legacy platform. The app itself is powerful and flexible, but what truly made the difference for us was the quality of support. Julmar was outstanding, responsive, knowledgeable, and incredibly patient while helping us manually reconcile and migrate subscription data. He understood the urgency, paid close attention to detail, and made sure everything was handled correctly so we could move forward without disrupting our customers. For merchants running subscriptions who need both a robust platform and reliable human support when it matters most, Recharge delivers.

BodyHealth-Clone

Jan 09, 2026  on Shopify

Recharge is an exceptional company. Great product, great support and they're always innovating. I've been working with them for almost a decade now and will never stop.

Wine on Sale

Jan 09, 2026  on Shopify

Great support staff! Always fast to respond and help with any questions

Treasure Tress

Jan 08, 2026  on Shopify

Jaden W in particular is a superstar, so helpful, patient and well informed.

The Glowcery

Jan 08, 2026  on Shopify

Vuk was really helpful and patient, guiding me through the process and resolving my issue quickly and efficiently.

Fort Skincare

Jan 08, 2026  on Shopify

great help by Duska!

Dr Auto Immune

Jan 07, 2026  on Shopify

Noble Rot

Jan 06, 2026  on Shopify

Nikola was great! Really helpful and clear, resolved my problem.

Curls Monthly

Jan 05, 2026  on Shopify

Great customer service and so helpful!

Seeds Coffee Co

Dec 29, 2025  on Shopify

Great customer support! Yajaira was so kind and helped me understand a few issues. I've also had great support from Jose! Thank you guys!

MYCRO

Dec 24, 2025  on Shopify

Great app. Duska was extremely helpful in solving a slight issue we had.

Kari Gran Skin Care

Dec 23, 2025  on Shopify

Quikly responded to my issue and fixed! Always nice to work with.

Little Words Project

Dec 22, 2025  on Shopify

Quick integration/on-boarding with amazing help and guidance from Vinse! We had a tight timeline and the whole team worked closely with us to ensure we got live on time. Easy to use and lots of customization available.

BreatheLabs

Dec 18, 2025  on Shopify

Chattanooga Beard Co.

Dec 16, 2025  on Shopify

Jaden W. Helped me get some things fixed up on the site! So grateful for Recharge making things simple to use for our customers and easy for our business! Definitely recommend.

HOLY CACAO

Dec 16, 2025  on Shopify

EC Sports Supplements

Dec 15, 2025  on Shopify

Nick from Eshop was awesome with helping us set up customer look for our subscription widget

Jamie’s Farm

Dec 11, 2025  on Shopify

Great customer support and always adding new features!

Boveda® Official Site

Dec 11, 2025  on Shopify

Excellent customer service! Yajaira is very knowledgeable and responsive. Thank you for your world class customer service.

Perky Wholesale

Dec 11, 2025  on Shopify

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