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Customer reviews: Recharge Subscriptions App

Develop by Shopify

Reviews (1,948)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Wild Nutrition® Ltd

Nov 13, 2025  on Shopify

Jake was super helpful, and always is whenever he's supported us (many times!) He's very patient with questions, quick to reply and thorough. Top marks.

Boutique Dopage

Nov 13, 2025  on Shopify

Very very knowledgeable and shared helpful information.

The Pet Health Club Shop

Nov 13, 2025  on Shopify

Nefertari Organics

Nov 12, 2025  on Shopify

Great app and lots of functionality for my clients to be able to subscribe and buy their favorite products at a discount!!

Pots For Tots

Nov 10, 2025  on Shopify

Fast and helpful

Essential elements

Nov 07, 2025  on Shopify

Support took the extra step to verify the results, found a discrepancy and immediately resolved it. Great job!

Kion

Nov 07, 2025  on Shopify

Spring Mountain Vineyard

Nov 07, 2025  on Shopify

Taylor was extremely helpful and keep us informed throughout the entire process - was a pleasure working with him.

Royal Flush Vape

Nov 06, 2025  on Shopify

Great

Fulcrum Coffee Roasters

Nov 06, 2025  on Shopify

BIOLANE

Nov 05, 2025  on Shopify

PETLIBRO UK

Nov 05, 2025  on Shopify

Good customer service

Serious Skincare

Nov 05, 2025  on Shopify

The Cleaner Soul

Nov 04, 2025  on Shopify

Max was very fast to answer and helped me resolve my problem within SECONDS and NOT MINUTES! He also went above and beyond taking the matter into his own hands and doing it all by himself by me giving him collaborator access. I would do 10 stars if i could.

Manoa Chocolate Hawaii

Nov 04, 2025  on Shopify

California Olive Ranch

Nov 04, 2025  on Shopify

PiperBlue Organic Makeup

Nov 04, 2025  on Shopify

Ola was great with helping me troubleshoot through chat.

Beak & Skiff / 1911 Established

Nov 03, 2025  on Shopify

Great customer service! Easy to use and navigate subscription platform.

Bode Health

Nov 03, 2025  on Shopify

Jaden did a great job on helping resolve my problem in Recharge with a quick fix!

Superlost Coffee

Nov 03, 2025  on Shopify

Great integration / customer service

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