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Customer reviews: Trust Subscriptions

Develop by praash

Reviews (18)

Overall rating
4.6

What Merchants Think

Overall, merchants have expressed positive feedback on "Trust Subscriptions", highlighting the app's ease of use and exceptional customer support. Users appreciate the seamless integration with Shopify and how the app enhances the functionality of their stores.

Key Strengths

  • Outstanding customer service, often cited as prompt and highly supportive.
  • Easy setup and user-friendly interface.
  • Effective integration with Shopify.
  • Reasonable pricing structure with no transaction fees.
  • Comprehensive support with a range of features offered across subscription tiers.

Common Concerns

  • Issues with synchronization not being addressed promptly in some cases.
  • Lack of upfront pricing transparency during initial setup.
  • Some suggestions for improvement in email template customization.

Final Thoughts

"Trust Subscriptions" is well-received by many users for its functionality and strong customer service. However, improvements in sync reliability and upfront transparency are areas for potential enhancement to further boost user satisfaction and trust.

Hmbb

May 29, 2025  on Shopify

It’s terrible- you have to wait days for a reply. Issues aren’t sorted still 2 weeks later. It’s ’I’ll get back to you shortly’ but they don’t actually fix the problem there and then. So now my subscriptions renew on the 1st only half are transfered over and I’m going to loose thousands. AVOID

NutriMagic USA

Dec 06, 2024  on Shopify

They approached me to integrate. I did. Now I notice none of the subscriptions are synced - support not answering for weeks.

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