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ShopSense logo

ShopSense

Develop by Shopify

$5-$39

/ Month
Free plan available

"AI shopping assistant that enhances customer queries and boosts conversions."

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About ShopSense

Launched May 01, 2026

Categories

Chat

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

AI assistant that understands shopper intent, reads between the lines, and learns from every sale.

ShopSense is an AI shopping assistant that goes beyond keyword matching. It reads customer messages, understands what they actually need, and searches your entire catalog to find matches. When a shopper sounds unsure, it detects that hesitation and adapts its response to build confidence. It rewrites vague queries into precise product searches and ranks results using real conversion data from your store. You control the tone, personality, and look so it feels like a natural part of your brand.

ShopSense is an AI shopping assistant that goes beyond keyword matching. It reads customer messages, understands what they actually need, and searches your entire catalog to find matches. When a shopper sounds unsure, it detects that hesitation and adapts its response to build confidence. It rewrites vague queries into precise product searches and ranks results using real conversion data from your store. You control the tone, personality, and look so it feels like a natural part of your brand. more
  • Intent-aware chat that understands what shoppers mean, not just what they type
  • Smart product ranking powered by your store's real conversion data
  • Sentiment detection that adapts responses when shoppers hesitate
  • Full brand control over tone, personality, name, and colors
  • Conversion and sentiment analytics across all conversations

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