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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (465)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

JANUARY

Aug 05, 2024  on Shopify

This app is not only perfect for my company, but the team members are always willing to help when there is an issue. They always offer the quickest and most effective assistance in any situation.

Five Star Fireworks LLC

Aug 05, 2024  on Shopify

I used the chat feature to ask about the scheduling calendar on the order page. I received another quick response and they even edited my cart so the view was what I was looking for. Love this app!

Winnipeg Flowers

Aug 04, 2024  on Shopify

Great support. Bravo! Quick and eficcient

TODCO

Jul 30, 2024  on Shopify

Houlihans of Brighton

Jul 29, 2024  on Shopify

I had raised an issue we were seeing in app with their support team. This was resolved within 5 minutes of reaching out via their support chat.

S. Knowles Jewellery

Jul 29, 2024  on Shopify

Great customer service! Loving the app so far. It's perfect for local deliveries for my business since I live on an island!

Blackwater Pastures

Jul 29, 2024  on Shopify

Such fantastic customer support - highly recommend!

My Local Collective - Home Delivery to the Greater Geelong Areas and Surrounds

Jul 29, 2024  on Shopify

The support from the team at Bird is amazing.

Bow Tie Pets AU

Jul 28, 2024  on Shopify

This app is so user friendly even I can use it! On top of that, the support is fantastic. Whenever I need help, the team are prompt and accommodating. I highly recommend the app.

one pound

Jul 28, 2024  on Shopify

The support team is very helpful!

Karrari

Jul 25, 2024  on Shopify

This app changed our whole business. Not only is the app amazing and does exactly what is says but the customer service is the best I have received. Customer agents know what they are talking about, they answer fast and are very helpful. Thanks so much for making our business even better!

Harvel House Farm

Jul 21, 2024  on Shopify

Really helpful team. Have used their live chat within Shopify a few times now to help fix things, every time they get things back up and running. Really good app too! We need to offer just in store pick up with a calendar of times for customers to book collection slots in and it works a dream. Would highly recommend.

Sleep All Night

Jul 18, 2024  on Shopify

This app is very friendly to use, and I highly recommend it! Niraj is extremely helpful and super fast in replying to messages, making the experience even better. Great product with excellent customer support!

Milly's Bloom & Sip

Jul 10, 2024  on Shopify

This app is easy to set-up, allows for customization and works great on a mobile device and desktop. I highly recommend it.

Five Star Fireworks LLC

Jul 09, 2024  on Shopify

I used the chat feature to ask about the scheduling calendar on the order page. I received a quick response and was pleased to learn that it WAS working!

Dough Delights

Jul 06, 2024  on Shopify

The app integrates with Shopify and is easy to use.

Happy Days Factory

Jul 05, 2024  on Shopify

This app is amazing and works perfect and best customer support

PleNOSH Kitchen

Jul 03, 2024  on Shopify

Healthy You Microgreens

Jul 03, 2024  on Shopify

Customer service representatives are very helpful. Great app!

Margot & Montañez

Jul 02, 2024  on Shopify

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