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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (465)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Sweet Vibes

Sep 12, 2024  on Shopify

We recently switched to this app after encountering some issues with our previous one, and it's been a great experience so far! We're getting everything set up step by step, and the process is going smoothly. The team behind the app is incredibly dedicated, always ready to help where needed, and their responses are super quick. We're really pleased with how things are progressing and excited to keep moving forward!

CakeBear

Sep 10, 2024  on Shopify

Great options and great fast service. I recommend.

Meats & Treats

Sep 09, 2024  on Shopify

Super recomendada, la mejor atención para resolución de problemas en checkout

Sweet Almond

Sep 04, 2024  on Shopify

All good. Excellent customer service.

Blushfloral

Sep 03, 2024  on Shopify

Super application avec un chat dédié qui est aux petits soins! Si vous avez le moindre problème ils sont là pour aider.

Sichuan Taste

Sep 03, 2024  on Shopify

Very helpful CS. Niraj helped me a lot setting up this app.

West Seattle Flower Farm

Sep 02, 2024  on Shopify

Support is always helpful and seems to figure out whatever issue I am having.

Li Fjur

Sep 01, 2024  on Shopify

Great help and support!

Fiskskaldjur.se

Sep 01, 2024  on Shopify

Niraj is verry helpfull, the app looks really good and supports all i need for our business

Twopoint

Aug 29, 2024  on Shopify

Our shop offers both in-store pickup and express delivery options to our users, this widget is very helpful to our users, customer service support Lokesh's help enabled me to complete the setup quickly, very good widget and service, recommend this app!

Pasteljla

Aug 25, 2024  on Shopify

Very effient and helpful.

Infiniti C 蛋糕 | 酮本面包甜品訂購 | 全港首間生酮無麩質No.1烘焙品牌

Aug 23, 2024  on Shopify

very help and fast response. Thanks for helping to set the design of the app

pastology

Aug 22, 2024  on Shopify

best customer service ever! ready to fix any issue at any moment in seconds

Wolf Tucker

Aug 15, 2024  on Shopify

Fantastic app. Works right away and support is on hand within minutes to help. Highly recommend.

The Chinese Mom Kitchen

Aug 12, 2024  on Shopify

Fast, knowledgeable, courteous. Thanks!

Premier Kirkconnel

Aug 12, 2024  on Shopify

RECOMENDED 100% Its like having a business partner oncall

Lil J's Shop

Aug 11, 2024  on Shopify

Out of all the apps I have tried this one is the best I am happy that it is easy to use. I am very happy i was able to get all the help i need from Lokesh he helped me to set up things and made sure everything was working good on his and my end. This app is worth it to me and I hope it is worth it to those that get it. They are there to help you when they are there.

Post Worthy Events

Aug 09, 2024  on Shopify

Strongly recommend Bird. The app was the best for my store. The support is excellent. If you catch a snag in set up, the team will help guide you to the finish line.

Starry Screen Experience

Aug 06, 2024  on Shopify

It's a great app that works seamlessly on my store. Moreover, I want to thank the whole support team who have assisted me in my every query and customising things to suit my needs. They are quick with their response and provide solutions. I highly recommend this app

noonva

Aug 05, 2024  on Shopify

I spent so much time on two other delivery apps and encountered a problem at the Checkout. I am so glad I switched to Bird Delivery App. I encountered the same issue which I got to know is related to Shopify. However, the tech support at Bird was super helpful and solved my problem. I worked with Nitin, he send me a Collaborator request and once I approved him, he managed to solve my long lasting problem in seconds. It was so helpful and crucial to my business. Nitin went beyond and even helped me chose another app to help me with delivery route optimization. Here is my idea, you will encounter problems and limitation with apps and services, especially if you are building something specific to your business needs. It's the tech support that changes the game. I highly recommend this app, they have your back!

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