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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (465)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

BW Beauty

Jan 14, 2025  on Shopify

This is the *only* pickup app on the entire app store that allows me to add local pickup to my website without also adding a "choose your shipping date" option. I don't want customers to choose a shipping date, that makes little sense for most ecommerce businesses. Yet every other app makes you do that if you need the pickup option as well. The app deserves 5 stars for that alone, and I've used it for about a year now with no issues. I needed the help of support today on an unrelated issue, and they solved 2 days of stress in literal seconds. Flawless app and incredible team of support behind it. Thank you so much.

Gamesmart

Jan 14, 2025  on Shopify

Justo lo que buscabamos, una app que nos permita agendar citas para recoger los pedidos hechos y pagar en nuestras oficinas. Además el servicio obtenido con un problema de configuración, fue excelente, super rápido y amables. Gracias!

bake the Cookie Shoppe

Jan 12, 2025  on Shopify

Great service and product! team is always helpfull

Jubilee's Pot Pies

Jan 12, 2025  on Shopify

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

Gentle Doves

Jan 10, 2025  on Shopify

I highly recommend this app! It’s incredibly useful and essential for online selling. Thank you to the team for the quick response and excellent support!

Vincent Salur

Jan 08, 2025  on Shopify

Thank you Niraj ! Very helpfull.

Postkadoos

Dec 30, 2024  on Shopify

The app works great and the support is very good! The support team answers very quickly.

Fiston

Dec 29, 2024  on Shopify

The best of the best !

Gliv Flowers

Dec 25, 2024  on Shopify

Amazing support team. Prompt response every day. I've used the app and run fantastic. Thank you so much guys!

Maison CHAMBON

Dec 23, 2024  on Shopify

Un service client au top! Toujours la si besoin d'assistance, je recommande vivement !!

Clovis Floral

Dec 22, 2024  on Shopify

Support team was incredibly fast and helpful. This app is highly configurable and was able to accomplish several things I couldnt get to work in any of the other pickup/delivery apps (and I tried about 5 of the top rated ones... this one is easily the best)

Alice Pizza HK

Dec 18, 2024  on Shopify

good app

David Christopher's

Dec 17, 2024  on Shopify

Amazing support. I was having issues with my store, and support solved it quickly. I would recommend this app for anyone who values support and needs to offer store pickup, delivery, and/or shipping. Allow the team to walk you through it when you install it, and you won't have any issues.

Sullivan Family Farms

Dec 17, 2024  on Shopify

Fahads Food

Dec 15, 2024  on Shopify

The App works really smooth and the support team has a quick response time. They offered a quick and easy solution.

The Hanako

Dec 15, 2024  on Shopify

There were a lot of other apps I was looking at using and Bird was not only the best option, but most helpful. Their customer service is EXCELLENT. Swaraj was very attentive and helpful when helping resolve any issues regarding Bird as well as catering to me and my customers needs. I plan on using this long-term for my business. Thank you Bird!

Ebafarmen Avel & Foder

Dec 13, 2024  on Shopify

Splendid support. Niraj answered me within minutes and helped me with widget placement issues on the spot. 5/5 stars

The Brunch Paris

Dec 10, 2024  on Shopify

Thank you very much for such a great app ! The customer service is very quick and helpful ! I recommend this app to everyone who is delivering their products by their proper means ! Thank you !

Vitality Barn

Dec 09, 2024  on Shopify

I'm blown away by how quick and helpful the customer care team is. I needed a calendar feature that could be tailored to my different pick up locations and this app provided that and so much more! I reached out via the chat feature when i found a glitch during check out. The customer support and help i received from Lokesh was fantastic! He was efficient, friendly and went above and beyond helping me with way more then just what i initially asked for help with. The support alone is worth the app purchase, Thanks again!

Dougherty Theaters

Dec 07, 2024  on Shopify

Tech support is the best! I use the free version of Bird while I build my business and tech support still took much time and effort to help me with some coding issues.

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