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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

OBC & Things

Jan 26, 2025  on Shopify

They helped me with a problem that I had been trying to solve for quite a while. And my advisors solved it in like 15 minutes. So the lesson we've learned here today is ask for help. You don't always have to do things yourself. I really appreciate all the help and advice that I Received today.

The Sassafras Providore

Jan 26, 2025  on Shopify

Fantastic support from the team, would highly recommend using this app

Franklin Juice Co.

Jan 22, 2025  on Shopify

I just became a customer and they have already gone above and beyond helping me set up Bird. They even helped me with a shopify issue I spent hours on by myself. Definitely recommend!

Lake & London

Jan 21, 2025  on Shopify

Very helpful and quick response!

El Gringo Loco

Jan 21, 2025  on Shopify

Excelente, muy buen servicio

Thomas Cookie Co

Jan 20, 2025  on Shopify

Support is just incredible! App works well, defo a 5 star!

Dog Tuff Grass

Jan 20, 2025  on Shopify

This is an incredible app. It is simple to use and implement. Has all the features I need. The best part is the team that is very dedicated to customer support when dealing with Shopify integration. Could not recommend them enough.

Le 13 express

Jan 16, 2025  on Shopify

This application meets my needs. Customers must be able to choose a delivery date and time. The support team helped me configure the app according to my requirements.

BW Beauty

Jan 14, 2025  on Shopify

This is the *only* pickup app on the entire app store that allows me to add local pickup to my website without also adding a "choose your shipping date" option. I don't want customers to choose a shipping date, that makes little sense for most ecommerce businesses. Yet every other app makes you do that if you need the pickup option as well. The app deserves 5 stars for that alone, and I've used it for about a year now with no issues. I needed the help of support today on an unrelated issue, and they solved 2 days of stress in literal seconds. Flawless app and incredible team of support behind it. Thank you so much.

Gamesmart

Jan 14, 2025  on Shopify

Justo lo que buscabamos, una app que nos permita agendar citas para recoger los pedidos hechos y pagar en nuestras oficinas. Además el servicio obtenido con un problema de configuración, fue excelente, super rápido y amables. Gracias!

bake the Cookie Shoppe

Jan 12, 2025  on Shopify

Great service and product! team is always helpfull

Jubilee's Pot Pies

Jan 12, 2025  on Shopify

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

Gentle Doves

Jan 10, 2025  on Shopify

I highly recommend this app! It’s incredibly useful and essential for online selling. Thank you to the team for the quick response and excellent support!

Vincent Salur

Jan 08, 2025  on Shopify

Thank you Niraj ! Very helpfull.

Postkadoos

Dec 30, 2024  on Shopify

The app works great and the support is very good! The support team answers very quickly.

Fiston

Dec 29, 2024  on Shopify

The best of the best !

Gliv Flowers

Dec 25, 2024  on Shopify

Amazing support team. Prompt response every day. I've used the app and run fantastic. Thank you so much guys!

Maison CHAMBON

Dec 23, 2024  on Shopify

Un service client au top! Toujours la si besoin d'assistance, je recommande vivement !!

Clovis Floral

Dec 22, 2024  on Shopify

Support team was incredibly fast and helpful. This app is highly configurable and was able to accomplish several things I couldnt get to work in any of the other pickup/delivery apps (and I tried about 5 of the top rated ones... this one is easily the best)

Alice Pizza HK

Dec 18, 2024  on Shopify

good app

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