Store Pickup & Delivery Date App Review for Shopify

Customer reviews: Bird Pickup Delivery Date

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (435)

Overall rating

5

300
4

3
3
2
1

2

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

Exceptional customer support that is quick, friendly, and efficient.
Easy to set up and configure, even for those with limited technical expertise.
Highly customizable features to fit various business needs.
Seamless integration with Shopify, enhancing user experience.
Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

Occasional technical issues that require support intervention.
A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Happy Cookie

Nov 20, 2024 on Shopify

Really good service by Suyog

PLUQR Oliebollen

Nov 19, 2024 on Shopify

Just had the most amazing experience with the customer service as I needed help setting everything up. Very patience and capable service which did not took hours. immediately you can chat with a person and not a bot. I am very satisfied and ready to crush the orders !

Your Pets Naturally

Nov 18, 2024 on Shopify

Very customisable app. The support has been excellent. This has everything I need, along with great support, what more could you ask for!

Greco Greens

Nov 17, 2024 on Shopify

I really can't say enough great things about this app. They are very quick to reply to support issues and always willing to help and see the issue through to the solution. Their subscription system is tiered so you start out with a free tier that gives you 70% functionality (and 95% of the essential functions) and as you make more sales, they charge you more, which is really really nice and very refreshing (normally you are charged $60+/month with no other options). Their interface is easy to understand and navigate and there are a ton of options that allow you to work-around anything you would run into. Thanks again for providing such a great app!

The Bundt Shoppe

Nov 17, 2024 on Shopify

This app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one and get email notifications to each location for my staff. This app is perfect and was so easy to set up. Also, the customer service was incredible, he answered my questions and fixed any issue I was having. I definitely recommend this app.

Lupin Botanical

Nov 17, 2024 on Shopify

Nitin and the help team at Bird have been great - they were able to help out by solving an issue that I was really struggling with. They took the stress out of a very stressful situation! Keep up the good work :)

Ning’s Cake

Nov 16, 2024 on Shopify

excellent support from Niraj and great app

My Store

Nov 16, 2024 on Shopify

excellent support team and able to solve my requirements

MCH Halal Meat Packing

Nov 15, 2024 on Shopify

Amazing helpful and talented Bird Team!

Carolina Hemp Cafe

Nov 13, 2024 on Shopify

Great customer support and they are there to help out immidiately!

YourGrocer

Nov 13, 2024 on Shopify

Very attentive support. Had a question and it was resolved very quickly. Definitely the best of these apps on the marketplace!

handicroft

Nov 13, 2024 on Shopify

app is easy to use, fast assist and excellent service!! very patient to answer all my questions!!

Mariscos Galicia

Nov 10, 2024 on Shopify

11/10 customer suport of an already super easy to implement and yet effective tool. 100% recommended.

Rowa Events

Nov 09, 2024 on Shopify

Great support! App is easy to navigate and manage!

Sunstreet Bakery

Nov 06, 2024 on Shopify

great support! answered every query and helped efficiently

The Incredible Plant Co

Nov 05, 2024 on Shopify

Quick to respond if anything goes wrong! super team and very friendly to deal with. : )

Keto Goodies UAE

Nov 05, 2024 on Shopify

Thanks so much Bird for the fast assist and excellent service and Thank you Lokesh for your immediate rescue! You guys are the best!

FUNKY WHOLESALE

Nov 04, 2024 on Shopify

awesome customer service and communication skills.

Lilys Everbloom DE

Nov 04, 2024 on Shopify

Super fast, like literally within minutes support, easy to use and configure even though my shop is a bit different than usual. Thank you so much Bird Pickup team!

The Apple Gal

Nov 03, 2024 on Shopify

I got very quick help with resolving a bug during set up. I haven't used the app in a live environment yet, but given the positive experience so far, I'm expecting good things!