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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Night Apple Kpop

Mar 19, 2024  on Shopify

Tried similar apps before, but this worked best for my needs. Excellent customer service. I've asked for help many times and they've always responded and resolved issues quickly.

Del Patio Bakehouse LLC

Feb 03, 2024  on Shopify

So far the app has been great and easy to set up. As the other reviews have mentioned, the customer service really is amazing. You are speaking to a person who is nice and willing to help. Niraj helped me set up some specific delivery rules for one product, and I'm not sure if he could tell, but I was a bit confused. He was super patient and stayed with me until my issue was resolved.

Coco LeFor

Feb 01, 2024  on Shopify

It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.

Engineered Sleep

Jan 10, 2024  on Shopify

Amazing customer service and this app has worked perfectly for us. It made choosing how something can ship very simple for our customers. Everytime I needed help the team was available instantly for a live chat and would even knock out the connections I could not figure out myself.

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