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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (465)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Le Coin Gourmand

Jul 01, 2024  on Shopify

This app is great and easy. I totally recommend it. And the support is very responsive and helpful. Thank you.

DEN-RAN Store

Jul 01, 2024  on Shopify

Widget facile à installer et très pratique. La configuration de base est suffisante pour laisser un vaste choix au client. La personnalisation est large et variée. Le service support est réactif et efficace ! je recommande ce widget en espérant qu'il sera traduit en français ^^

Nye Hjorten Teater Merch

Jun 30, 2024  on Shopify

Very helpful customer service

Reef Aqua

Jun 28, 2024  on Shopify

Hey Guys, Thank you very much for the very professional way to handle all my queries during my initial days with your app. I am confident that you have the required skills and commitment to make my customers journey complete.

Rosalind Home Bakes

May 17, 2024  on Shopify

The support team is very helpful and are most of the time online or will get back to you within an hour. Very patient in guiding us throough trouble shooting. Highly recommended to manage delivery and pick up with different rates.

Fleuriste Jungle Pop

Apr 27, 2024  on Shopify

Application très complète et super équipe à disposition en cas de besoin

Haut Les Pains Belgique

Apr 24, 2024  on Shopify

Le service est génial et efficace ! Rapide, les employés et sympathique avec le client. Je vous conseille chaleureusement l'application.

AK Balloons

Apr 23, 2024  on Shopify

Amazing response by support team when needed

nienie cake

Apr 23, 2024  on Shopify

BirdChime is the ideal choice for managing my pickup and delivery options! It blends seamlessly with my site's aesthetic and offers just the right customisation I need. Special thanks to Vikash for his helpful and responsive support. Highly recommended!

Indoo

Apr 23, 2024  on Shopify

This is my first shopify store and i had a lot of questions about how to customise delivery for my food shop. Birdchime team was super helpful and within 30minutes all my payment and delivery options were sorted!

best offers

Apr 19, 2024  on Shopify

I can only recommend this app. The Team members are amazing and answering real Quick.

Two Flowers

Apr 18, 2024  on Shopify

The support team with this app is amazing. They respond incredibly quickly and immediately fixed some of my setup errors for a smooth checkout process. Thank you Lokesh!

Boulevard Flower Gardens

Apr 16, 2024  on Shopify

Does what I need it to and quick, helpful support!

Little Lily Cakes

Apr 14, 2024  on Shopify

Such an amazing team. Every time I need help I am assisted straight away. The app is easy to use, practical, user friendly and looks great. Honestly the Bird team as so incredibly helpful and I appreciate everything they do! I will continue to use them with all of my other clients.

Glorist

Apr 12, 2024  on Shopify

One of the best customer support. I've tried other apps but this one is no doubt one of the most responsive customer support I ever experience. There are also instances that their technical team help me on some problems even not related to their app feature. I really appreciate their willingness to help. Also open for suggestions on improving their features.

Jolie Flower Shop

Apr 12, 2024  on Shopify

Lokesh was so helpful setting up the app. The customer service is top notch, Lokesh went an extra mile and helped setting the app as well as adjust my Shopify settings. The app provides convenient calendar picker for delivery and pick up, perfect for florists like our shop. So happy!

Sprinkles_By_Shweta

Apr 12, 2024  on Shopify

I have started using this app. This app has made easy how pickup and delivery date needs to be configured for my site. Niraj has been very responsive and helpful in setting up the app. Thanks

Stone and Garden Direct

Apr 11, 2024  on Shopify

Amazing. This app does everything I need it to and the support team are the best I've been in any app I've used before. They are incredibly good at what they do and can sort problems out quickly and efficiently. This is one of the only apps I truly believe is brilliant value for money and I would recommend it to anyone who has complicated shipping rules. 5/5 Would definitely recommend and if you have trouble setting anything up contact customer support and they will do their very best to sort it out .

FLEUR DE PARIS

Apr 10, 2024  on Shopify

Awesome app, perfect and fast support team :)

Hilton & Family Butchers

Apr 06, 2024  on Shopify

Couldn't recommend this app and the team enough. I am very cautious when installing new apps and do a lot of research, and BirdChime not only integrates really well with shopify, but also have an excellent support team. I have been in touch with Atinder and Lokesh when I got a bit stuck and they both when above and beyond to help me out!! 10/10 app and service!!

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