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Customer reviews: Store Pickup + Delivery (CR)

Develop by CreativeR

Reviews (524)

Overall rating
4.9

What Merchants Think

The "Store Pickup + Delivery (CR)" app is highly regarded by merchants for its robust features and exceptional customer support. Many users appreciate its versatility in managing complex pickup and delivery requirements, making it a choice tool for businesses with multiple storefronts or unique operational needs. Merchants frequently commend the app's developer, Constantin, for providing swift and effective support solutions, fostering a positive experience.

Key Strengths

  • Customizable pickup and delivery options, including time slots and date settings.
  • Quick and reliable customer support led by Constantin.
  • User-friendly interface that simplifies order and pickup management.
  • Flexibility to accommodate multiple store locations and custom needs.
  • Efficient problem-solving and prompt resolution of technical issues.

Common Concerns

  • Performance issues, such as slow loading times and occasional bugs.
  • Lack of certain features like batch delivery range setting.

Final Thoughts

Overall, the "Store Pickup + Delivery (CR)" app is well-received for its comprehensive features and outstanding customer support, making it a valuable tool for merchants needing tailored pickup and delivery solutions. While there are some performance issues, these are generally outweighed by the benefits, making the app a recommended choice for businesses looking to enhance their order management processes.

Vintage Berkeley

Feb 13, 2025  on Shopify

Great app, very helpful customer service!

Hedge Hut

Feb 07, 2025  on Shopify

Does what we need, fast helpful support

Lobbs Farm Shop

Jan 07, 2025  on Shopify

We use this on a farm shop site to give customers a click and collect option with a date and time slot for collection from our shop. The ability to set the time required for us to get orders ready for collection and to be able to block out certain days when collections are not possible has been really useful. If we have encountered any problems with the app or difficulty in migrating it to updated Shopify or theme versions, Constantin's response times have been excellent and glitches have been resolved very quickly. A brilliant service & highly recommended.

Blumen Krämer AG

Dec 14, 2024  on Shopify

Für unser Unternehmen mit 2 Standorten zum Abholen und Lieferung die einzige App, welche fast alles abdeckt. Geht nicht, gibt es hier nicht. Der Support ist schnell und zuverlässig und konnte bis jetzt alle unsere Anliegen lösen! Danke vielmals Constantin!

Veritas Café

Dec 04, 2024  on Shopify

Easy to use, but if you ever have anything that you can't do, they are very quick to respond and help. I have been using this app on 2 different stores for a while, and I love the service.

Becked Goods

Nov 26, 2024  on Shopify

I love this app, Constantine is awesome!! I highly recommend!

Stacks Deli

Nov 11, 2024  on Shopify

Amazing costumer service and it really delivers what is promised.

The Board Couple

Nov 10, 2024  on Shopify

Five stars all the way! This app helped organize all our needs, which were a bit complicated. Customer support is top notch and super fast. This app is going to help us be so much more efficient. Thank you Constantin!

hardwarexpress

Sep 24, 2024  on Shopify

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

Fotobox-Pro

Sep 18, 2024  on Shopify

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

All Grain Artisan Bakery

Jun 08, 2024  on Shopify

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time. With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed. A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step. This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered. Now we have a customised website that suits our every need. The customer service was prompt and efficient. I will not hesitate to contact them again and look forward to the ease of website from now on. Thanks Constantin!

milliesnw

Mar 22, 2024  on Shopify

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

Mo'Pweeze Bakery

Mar 21, 2024  on Shopify

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Treaty Pie Occasions

Mar 19, 2024  on Shopify

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Got Beauty

Jan 15, 2024  on Shopify

Tech support with changing our store pickup schedule was so fast and thorough it was honestly alarming! I barely hit the "send" button and Constantin had written back stating the change had been made. Very pleased and grateful for the quick, easy, and courteous help.

K PLACE

Jan 12, 2024  on Shopify

Absolutely must have app for merchants who have multiple pickup locations, but operate out of a central warehouse (which is not supported by the native local pickup features). The app looks both great & simple on the site, and being able to sort and manage pickup orders is a breeze through the use of tags and additional details. Throughout the process (which took a while given our migration), Constantine provided excellent support with his expertise and thoroughness, and he was kind enough to go back and forth with me on countless emails. He helped us to find solutions and great workarounds to our unique needs. Can't recommend the app enough for anyone in a similar situation!

Jim Kidd Sports

Jan 11, 2024  on Shopify

This app has been a life-saver. All the features are very user-friendly and effective, complete with such an exceptional and highly knowledgeable support team. This app offers exactly what our website needs, however, we did have some adjustments to make, and their support team is absolutely incredible. They helped us to customise the app to what we needed. Overall, highly recommended.

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