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Customer reviews: Stockist Store Locator

Develop by Stockist

Reviews (292)

Overall rating
5

What Merchants Think

The "Stockist Store Locator" app is tremendously well-received by merchants, with many users praising its ease of use and seamless functionality. The app's standout feature is its exceptional customer support, which is consistently highlighted across reviews. Many merchants note the app as being integral for managing store locator needs, highly customizable to fit various site themes, and an overall user-friendly tool that meets their business requirements effectively.

Key Strengths

  • Outstanding and responsive customer support, particularly from team members like Alan and Ben.
  • Easy installation and intuitive setup process.
  • Highly customizable, allowing for seamless integration with existing website themes.
  • Efficient functionality with fast map loading and a user-friendly interface.
  • Time-saving features such as auto-updating store locators from Google Sheets.

Common Concerns

  • Some users consider the app to be relatively expensive compared to alternatives.
  • Minor issues with specific features or integrations, though these are typically resolved quickly by support.

Final Thoughts

Overall, the "Stockist Store Locator" is a robust and powerful tool for businesses in need of a comprehensive store locator solution. The app's exceptional customer support and ease of use are particularly appreciated by merchants, often leading to high recommendations. While there are some concerns about cost, the app’s functionality and support make it a valuable asset for many businesses.

CMGI

Nov 20, 2024  on Shopify

Excellent customer service, way above and beyond. I wrote in about an issue with my store location maps. It turns out it wasn't even a Stockist issue—it was an error from the site developer! But Alan figured out the problem right away and gave me instructions on how to fix it. Easy peasy. What a rock star!

St. Elmo Steak House

Oct 21, 2024  on Shopify

5 stars and so well deserved for Stockist. The integration and setup is really easy to follow, and the customization options great for creating a consistent user experience. What really sets Stockist apart from other 3rd party apps is their customer service. Alan answered our questions almost instantly, and he went above and beyond to make some suggestions for improvement which he helped us implement as well. That makes a huge difference in a digital world where we are so often pointed to an FAQ page for solutions. Thank you for your legitimate support!

Altered Nutrition

Oct 07, 2024  on Shopify

Really handy plugin to be able to display all the stores that stock our product. We recently wanted to update one of the autoresponded texts and couldn't work out how to do it. Sent a message through to Stockist and received a really quick, helpful reply that showed exactly how to do what needed to be done.

Himalaya Wellness (US)

Oct 03, 2024  on Shopify

Great app and customer service. When reaching out about a functionality, they promptly responded with a step-by-step on how to do it. Highly recommend.

Tracmaster Ltd

Sep 22, 2024  on Shopify

Installed to replace another store locator app that wasn't working with our particular theme. This works perfectly and the minor glitch that we had with viewing on an iPhone was sorted within the same day, despite the time difference!

KOOEE! Snacks

Sep 07, 2024  on Shopify

Alan from the support team has been incredibly helpful in supporting my business to implement Stockist Store Locator on our new website.

ROBBOX Tools

Aug 28, 2024  on Shopify

Great app for adding all your storefronts, retailers, and distributors. Installation took me literally 5 min including setting up with Google Maps side of it. Customer Service was Top Notch! Response time was <1hr and got my problems solved quickly and easily. Loving it!

Copper Cow Coffee

Aug 15, 2024  on Shopify

Great app. It's simple to use and when I had to reach out to support for help differentiating between retailers that carried different products, I got the most helpful response back - they sent a step by step breakdown of how to make the changes I need and saved me literal hours of work!

Smiffys

Aug 15, 2024  on Shopify

Great app that does exactly what it says on the tin. There was just a small specific feature I wanted but wasn't yet supported, customer service was amazing - they've managed to find a manual way to give me this specific feature. Polite throughout and straight to the point. 5 stars all round - thank you

Nata Concept Store

Jul 23, 2024  on Shopify

This app is so good, it integrated really well with my website and gave me loads of customisation options to fit the look and feel of my site! Without mentioning the amazing customer service I received! Super super helpful team :) Thank you!

My Store

Jul 15, 2024  on Shopify

EXACTLY what I needed. I needed an additional list for something other than store locations, and this is PERFECT! Highly recommend and very easy to use. Also uses Mapbox AND you can upload CSV files. It just saved me a ton of time.

Mahlkönig

Jul 10, 2024  on Shopify

Apps works great and easily integrates with Shopify and our brand look and feel. They are responsive and helpful whenever we reach out for support.

Sea Love

Apr 18, 2024  on Shopify

Maybe the best response rate and customer service I've received from any vendor. I had a couple of special requests and the Stockist team (A) auto-responded immediately with a very informative message regarding their hours of operation and anticipated response rate, (B) responded well within that timeframe, and (C) completed my custom request in less than a day. In addition, they made some great recommendations regarding the use of their tool on my website that would help my SEO and user experience. Don't hesitate to ask them for custom requests! They just might be able to make it happen!

Ready Set Dance

Apr 11, 2024  on Shopify

This is a great store locator app. For anything that we needed to do Alan from stockist has been an incredible help. The service we have received has been top tier and always so quick to reply. Can't recommend this enough to people looking for a great store locator!!

Gabriel Coffee

Apr 09, 2024  on Shopify

Alan from support was amazing, helped me with all the aspects I couldn't figure out myself. Working great now on our website. Customisation is really cool too!

Sugardoh

Apr 08, 2024  on Shopify

Our entire experience with Stockist has been wonderful. The platform is easy and intuitive, but on the things that aren't so easy, Stockist's customer service (Alan, you rock) has been hands down one of the best customer support teams I've worked with.

Charisma Home

Apr 03, 2024  on Shopify

One of the easiest apps I have ever worked with and the support is AWESOME. Every time I have had to contact support, they responded in less then an hour and with a real person. Not only that, they solved my issue and even offered advice on how to improve the site. Highly reccommend. Doug

Juvent Health

Mar 15, 2024  on Shopify

Ben did an amazing job helping us with an addition to our app! Fast and easily explained Thanks so much

Telbix

Mar 14, 2024  on Shopify

Sensational app, love the features. Alan in the support team has been exceptional and probably has been the best support experience I've had in 10+ years as a developer. This is the best map app on the app store.

Absinthia's Bottled Spirits

Jan 19, 2024  on Shopify

I had some issues with the Google map and Ben provided excellent customer service! I was back up and running in no time.

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