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Customer reviews: Stockist Store Locator

Develop by Shopify

Reviews (282)

Overall rating
5

What Merchants Think

The "Stockist Store Locator" app is tremendously well-received by merchants, with many users praising its ease of use and seamless functionality. The app's standout feature is its exceptional customer support, which is consistently highlighted across reviews. Many merchants note the app as being integral for managing store locator needs, highly customizable to fit various site themes, and an overall user-friendly tool that meets their business requirements effectively.

Key Strengths

  • Outstanding and responsive customer support, particularly from team members like Alan and Ben.
  • Easy installation and intuitive setup process.
  • Highly customizable, allowing for seamless integration with existing website themes.
  • Efficient functionality with fast map loading and a user-friendly interface.
  • Time-saving features such as auto-updating store locators from Google Sheets.

Common Concerns

  • Some users consider the app to be relatively expensive compared to alternatives.
  • Minor issues with specific features or integrations, though these are typically resolved quickly by support.

Final Thoughts

Overall, the "Stockist Store Locator" is a robust and powerful tool for businesses in need of a comprehensive store locator solution. The app's exceptional customer support and ease of use are particularly appreciated by merchants, often leading to high recommendations. While there are some concerns about cost, the app’s functionality and support make it a valuable asset for many businesses.

Rigon Headwear

Oct 21, 2025  on Shopify

The app is easy to use and the customer service exceed my expectations. They were super fast to reply even though it was after hours and fixed my issue promptly. Well done on a great app and excellent customer service.

Rapid Plas

Oct 16, 2025  on Shopify

Great app, and excellent customer support.

Bayron Bay Eyewear SL

Oct 15, 2025  on Shopify

Tuve unos problemas por el cambio de dominio de mi web y el mapa no aparecía correctamente. Escribí a Jeff y su equipo y me ayudaron a solucionarlo paso a paso y todo muy claro. Muchas gracias!

GREEN HEMP AUSTRALIA

Oct 12, 2025  on Shopify

Even tho on the other side of the planet , Alan fixed my issue in minutes , on a Saturday night I recommend this app with its great back service ! Highly recommended!

Andie Swim

Oct 03, 2025  on Shopify

Support was prompt and helpful in customizing the layout. Great experience so far

VIDAL & VIDAL

Sep 30, 2025  on Shopify

Kleensoaps | Natural, Vegan Soap on a Rope made in the UK

Sep 24, 2025  on Shopify

received pretty much instant help with a technical problem, just sorted it. Thank You!

Wild Emery

Sep 22, 2025  on Shopify

Fast and helpful support, easy-to-use app, great customization features!

Sunday Night Foods

Sep 15, 2025  on Shopify

I can’t say enough great things about my experience with Stockist on Shopify! From start to finish, the process was seamless and exceeded my expectations. A huge shoutout to Jeff Odinga, the customer service rep I worked with—he was incredible. He responded quickly to every question and went above and beyond to help integrate an account I had set up before we connected with Shopify. What could have been a complicated process was made efficient, easy, and completely hassle-free thanks to his support. I also really appreciated that Jeff took the extra step of verifying our store locations and checking that all the formatting was accurate on the accounts I had previously uploaded. It made me feel confident that everything was set up correctly from the start. The platform itself is fantastic—it’s easy to use, uploading data was straightforward, and the pricing is very reasonable. I had researched several other store locators before making this decision, and I am SO glad we chose Stockist. The smooth onboarding process, excellent customer service, and overall value truly set them apart. Highly recommend to anyone looking for a store locator solution!

SIN Eyewear

Sep 04, 2025  on Shopify

The customer service is fantastic. When I had issues, they were on to it right away.

Chill Bunny Wellness

Sep 04, 2025  on Shopify

Great service from alan. Best I've had for a shopify app by far.

REV'IT! Sport International

Aug 20, 2025  on Shopify

Ready®

Aug 19, 2025  on Shopify

Love this app! Fantastic, attentive customer service reps, an easy to use platform and makes shopping for a local store so much better than what we used previously! Highly recommend!

Poppy Hand-Crafted Popcorn

Aug 18, 2025  on Shopify

Better than ProMap. We used ProMap before and were frustrated with the poor customer service. Stockist is miles ahead. Customer Service: ProMap has a chat function but no one responds, and emails take forever. You also can’t change the email address they use for replies. With Stockist, support is fast, thorough, and easy to reach. When I couldn’t install the app due to a web theme issue, they set up a Google Meet and fixed it in minutes. Their responses save me time and always consider the customer’s perspective. Dashboard Display: Stockist shows 25, 100, 250, or 1000 locations in the admin dashboard. ProMap only shows 10, which makes no sense. Bulk Edit: Stockist allows bulk editing, which saves significant time. File Management: Stockist lets me delete any file import when needed. This makes data cleanup and corrections simple. Search Features: Stockist’s search behavior and filters are far more advanced and helpful for users. Highly recommend Stockist for store locator needs.

shockwaveseats

Aug 13, 2025  on Shopify

Great app backed by great, fast customer service!

Baby Fresh

Aug 06, 2025  on Shopify

DEXA SCAN NEAR ME

Jul 30, 2025  on Shopify

Alan responded fast and efficiently to my urgent request!

Bio.me®

Jul 21, 2025  on Shopify

Ease to execution has been incredible! They are reliable and make everything seamless. The support has also been incredible and so glad we went with Stockist!!!

Simone Pérèle France

Jul 17, 2025  on Shopify

Very easy to use and set up. I contacted customer service because I had some configuration questions, and received full assistance and resolution in less than an hour! The expertise and sense of customer service are there, and it's very pleasant.

MGI Golf AUS

Jul 15, 2025  on Shopify

The app is user-friendly, and its features are amazing. It also allows customised options. The whole onboarding journey is fantastic!

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