### What Merchants Think Merchants using "Starshipit shipping automation" generally express satisfaction with the app's ability to streamline and automate their shipping processes. Many users highlight the remarkable customer service, especially praising specific team members for their support during onboarding and ongoing assistance. However, a few users experienced issues with the app's functionality and support responsiveness. ### Key Strengths - Excellent customer support and onboarding experience - Significant time-saving in shipping processes - Easy integration with various platforms - Strong automation features that enhance efficiency - User-friendly interface - Flexibility in connecting multiple carriers ### Common Concerns - Some users experienced technical issues, especially on Mac devices - Customer support responsiveness can be inconsistent - Reported bugs and errors affecting order fulfillment and tracking - Expensive for small businesses - Occasional unauthorized charges and billing issues ### Final Thoughts "Starshipit shipping automation" is well-received for its capability to automate and enhance shipping operations, backed by commendable customer support. While it offers robust integration and time-saving features, certain technical and billing issues may arise. Overall, Starshipit proves to be a valuable tool for businesses aiming to optimize their shipping processes, with strong recommendations particularly for its support team.