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Customer reviews: Stamped Loyalty & Referrals

Develop by Stamped.io

Reviews (149)

Overall rating
4.1

What Merchants Think

Stamped Loyalty & Referrals receives mixed feedback from merchants. Many appreciate its user-friendly interface and the comprehensive features that support loyalty programs and customer engagement. The app's customer service is frequently praised for its quick and efficient responses. However, some users report significant issues with functionality, particularly concerning the loyalty system, and express dissatisfaction with the support in such cases.

Key Strengths

  • User-friendly interface
  • Comprehensive features for loyalty programs
  • Excellent customer support
  • Efficient migration from other loyalty systems

Common Concerns

  • Issues with order syncing and rewards functionality
  • Slow or inadequate response in resolving technical problems
  • Problems with pop-ups and customer reward notifications
  • Inconsistent support experience

Final Thoughts

The overall reception of Stamped Loyalty & Referrals is divided. While many users commend its ability to enhance customer loyalty and note impressive customer service, others cite technical difficulties that undermine its reliability. The app is clearly beneficial for some, but improvements are needed to address the concerns of dissatisfied users.

Trauko

Aug 05, 2024  on Shopify

Desinstalé la aplicación en Junio, estamos en Agosto y me siguen cobrando mensualidad

Little Zen One

Apr 18, 2024  on Shopify

I switched to this app and the experience has been abysmal. In the last month I have had the following issues 1. Customers orders not synced to accounts This took over 2 weeks to get a response to, despite it being a "known issue" 2. A pop up appears after checkout that I did not install and can not turn off. Support CAN NOT FIND THE CODE in my store to turn it off. 3. Rewards do not work. A Customer redeem rewards, they do not receive their coupon (via email or otherwise.) On the backend, I (nor support) can find their coupon... TLDR: This app is not functional. Be wary. Their review app is good, but this one is awful.

oneshot

Mar 12, 2024  on Shopify

Bad support.

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