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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam

Reviews (237)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Daily Health & Beauty

Sep 10, 2024  on Shopify

We have been loving using EasyTeam with our retail locations along with Shopify POS. It has made many of our processes much easier.

CoastalCR

Aug 25, 2024  on Shopify

Easy team is a great app for keeping track of my employees hours and commissions across all my store locations in one convenient place. When i have an issue their support team is fantastic and unlike most web based companies these days will actually call you or zoom call you to problem solve any issues.

Elite Hockey - Field Hockey Shop Australia

Aug 20, 2024  on Shopify

The chat support this app offers is amazing. Providing me with advice on how to save money on my monthly App expense. It was hugely welcomed as I have such a small shop. This app truly makes the Shopify POS app worth it!!

Capital Farms Meats & Provisions

Aug 20, 2024  on Shopify

The best staff app for shopify! Amazing customer support as well. Quick and helpful, Natalie was great today!

Sprak Skateboarding

Aug 18, 2024  on Shopify

Outstanding ,responsive customer service! Every time! Clear actions for solving problems, easy integration with Shopify, GREAT PRODUCT and company!

Rocks, Crystals, and Gems

Aug 14, 2024  on Shopify

Their customer service was amazing. Natalie helped me through modifying our account and was able to effortlessly guide me through it. I wish all experiences with vendor partners were this easy! Thank you for the great support!

Tincy's Corner

Aug 11, 2024  on Shopify

So far, I like the ease of setting everything up and it syncs with Shopify. I love the checklist that you can create. I also has templates you can use. The online staff are very helpful if you have any questions.

Sea Biscuit

Aug 07, 2024  on Shopify

I had an issue with my interfacing between easyteam and Shopify, and the easyteam crew replied immediately (in real time) with a solution.

MechaChocolate

Aug 01, 2024  on Shopify

had an update issue with clocking in and out on POS. Peter helped me very quickly and I was back up and running !

Rainbow Jo Hilo

Jul 31, 2024  on Shopify

The app is all-encompassing, and our store Rainbow Jo uses it for multi purposes. I needed help with the Staff Management function, and Natalie from customer support was awesome! She gave me the solution that eluded me yesterday, and I was easily able to install the updated time clock tile. Great help on-the-spot! Phyllis for Rainbow Jo

My Store

Jul 31, 2024  on Shopify

It is indeed easy! If you are looking for an easy way for employers to clockin on phones, tablets, desktops or all of the above, this is the app for you. Plus the customer service is fantastic, specifically Natalie!

Indoor Farmer

Jul 31, 2024  on Shopify

Great service, easy to use app. Only feature we could use is ability to adjust start time for a shift in progress.

Lausitzer Hochzeitshaus und Romeos - der Herrenausstatter

Jul 25, 2024  on Shopify

Super quick support! Emily was incredibly helpful and able to solve my problem within seconds <3 We run several retail locations and this app has made scheduling our staff, monitoring their working hours, calculating their sales provision and even sharing To Do Lists (and control completion) so easy - if I could give more than 5 stars, I would!

AZULU-US

Jul 06, 2024  on Shopify

Emily was kind, courteous, and resourceful. Before I could even figure out what was happening; she had already resolved my issue and had a team member added to my system. give her a raise, already!

shop-olivia.com

May 06, 2024  on Shopify

Emily was extremely helpful through my first time navigating EasyTeam. She made it easy and very clear! Thank You EMILY!

ATAWEAR shop

May 01, 2024  on Shopify

We use the app mainly for time tracking in all locations and for payroll preparation. The support team was able to solve my login issues and were super helpful. Thank you!

Good Sports

Apr 05, 2024  on Shopify

I am giving it a 5 star due to their amazing customer service and chat. Natalie and Peter and their team are accessible and understanding. Even when dealing with hard to deal with partners like me. :) Thank you.

Brittany Rae’s Boutique

Mar 29, 2024  on Shopify

Onboarding was easy. Peter took very good care of my business needs. App is easy to use and understand. Highly recommend.

Chandeliers + Tulips

Mar 18, 2024  on Shopify

The setup communication has been great and EasyTeam has been very accommodating to our small business needs so far!

ficegallery

Jan 22, 2024  on Shopify

The app is straightforward and easy to use. Customer support, Especially Natalie and Peter, are very helpful and responsive. They also send any feedback I have to the developer team to potentially implement in the future. Very happy with the app and service so far.

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