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Customer reviews: Easyteam for Point of Sale

Develop by Shopify

Reviews (250)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

BloomTown Flower Market

Jan 16, 2025  on Shopify

So far so good! I had some questions after the initial download and Natalie was very quick to assist. Love the chat option where there are actually real people who are knowledgable to assist!

Riverwood Pizza Company

Jan 09, 2025  on Shopify

Victor immediately replied to my concern and fixed the problem in seconds. He was professional and I am happy he was there to help me!

Treats on a Leash

Jan 06, 2025  on Shopify

Just getting started with the app but seems like a good option. The kickoff call with Yaniv was super helpful. We have small (4-person) team but the cost for timeclock/scheduling plus payroll is roughly half the cost to have a professional CPA run payroll for us. Plus, we get more control. Looking forward to getting started!

MOPI PET

Jan 06, 2025  on Shopify

I am from Mexico and I have been using easyteam at my point of sale for almost a year, the customer service is excellent, they respond very quickly and are very friendly, I recently requested to add Mexican pesos to their program so that it would be easier for me to use and I am grateful that You have taken my comment into account, I love easyteam!!

Matelas Confort

Nov 21, 2024  on Shopify

Works great for our company! Great costumer service, and they also edit the app to suits our needs.

BattlePub Games

Nov 05, 2024  on Shopify

Love easy team, we've had them since we opened our store - the enhancements they have made have been a life saver. I am excited to see how they continue to enhance the software! We will never leave Easy Team- Customer service team is quick to respond to all issues and find backlog information when needed. If I could leave them a 10 star review I would be giving them this score -

Funny Face Bakery

Oct 29, 2024  on Shopify

I'm not that tech Savvy But Natalie was a great help and was able to help me navigate my issue! 5 stars also great app super easy to use!

House to Home Creations / H2H Apparel

Oct 29, 2024  on Shopify

Natalie and all of the EasyTeam staff are great to work with. Their responses come in a timely manner, they are patient with all of my questions, and they follow through until any issues are resolved! We couldn't ask for better service!

Fishtown Seafood

Oct 27, 2024  on Shopify

Just started using the app and so far they have been very responsive will all my questions and issues.

Paisley Finds

Oct 15, 2024  on Shopify

I am loving EasyTeam for our eComm store! Not only does it make payroll a breeze, but shoutout to Peter, the absolute rockstar who went above and beyond for me! I needed my timecards in the original timezone (not the auto-converted one), and Peter didn't have to—but he volunteered to sort it out like a pro. Saved me SO much time. Talk about service that makes life easier! EasyTeam + Peter = our payroll heroes! ‍♂️

Gettysburg Museum Store

Oct 06, 2024  on Shopify

I was having issues downloading my teams time clock in/out report. I chatted with support and they were great! Took only a few minutes to resolve the issue and get me where I needed to be. Very helpful, quick and easy!

Rom Shop - Albany NY

Oct 01, 2024  on Shopify

Great customer service! The chat function is quick and easy and actually very helpful. I am new to using this integration but am loving it so far.

VerdeVida

Sep 16, 2024  on Shopify

Great app and support, super kind, effective and transparent. Wish all platforms have support team like this one.

In The Zone Gaming

Sep 12, 2024  on Shopify

The best staff management and timeclock app for Shopify hands down!!! The features are amazing and the cost is much less than any comparable option. In addition, setup and support have been wonderful and Peter and his team are great to work with. Thank you for all that you do!

Daily Health & Beauty

Sep 10, 2024  on Shopify

We have been loving using EasyTeam with our retail locations along with Shopify POS. It has made many of our processes much easier.

CoastalCR

Aug 25, 2024  on Shopify

Easy team is a great app for keeping track of my employees hours and commissions across all my store locations in one convenient place. When i have an issue their support team is fantastic and unlike most web based companies these days will actually call you or zoom call you to problem solve any issues.

Elite Hockey - Field Hockey Shop Australia

Aug 20, 2024  on Shopify

The chat support this app offers is amazing. Providing me with advice on how to save money on my monthly App expense. It was hugely welcomed as I have such a small shop. This app truly makes the Shopify POS app worth it!!

Capital Farms Meats & Provisions

Aug 20, 2024  on Shopify

The best staff app for shopify! Amazing customer support as well. Quick and helpful, Natalie was great today!

Sprak Skateboarding

Aug 18, 2024  on Shopify

Outstanding ,responsive customer service! Every time! Clear actions for solving problems, easy integration with Shopify, GREAT PRODUCT and company!

Rocks, Crystals, and Gems

Aug 14, 2024  on Shopify

Their customer service was amazing. Natalie helped me through modifying our account and was able to effortlessly guide me through it. I wish all experiences with vendor partners were this easy! Thank you for the great support!

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