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Customer reviews: Easyteam for Point of Sale

Develop by EasyTeam

Reviews (252)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

KEMMI Collection

Feb 17, 2025  on Shopify

Every time I need some help, they reply very quickly and find a solution. I have been using this app for at least a year I think, so far so good. I could use a lot more of the features they offer, but in my case, I only use to track my employees clock ins and clock out. Thanks!

Alvin Valley

Feb 14, 2025  on Shopify

I've had a great experience with Easyteam for Point of Sale in Shopify at AlvinValley.com. Installing was super easy and the stumbles on our end were solved gracefully within minutes - amazing - we highly recommend!

SoSUE GmbH

Feb 13, 2025  on Shopify

I have never received such great support in an app, I can really recommend the app and the support is amazing, and you can also give your employees commissions if, for example, you work with agents who are supposed to sell products for you at trade fairs! I'm overjoyed! Above all, Ann from Easyteam supported me a lot and was able to implement my requirements within minutes

ChagaRoot

Feb 12, 2025  on Shopify

Customer service responds quickly with solutions. Ann was able to problem-solve our issue and took care of it on her end within a few minutes.

MacaronMaestro

Feb 10, 2025  on Shopify

Working great so far. They are working hard on adding new useful features. Looking forward to them. Simplified my life quite a bit!

Osswald

Jan 26, 2025  on Shopify

So far, we only used the app for time tracking. But we are excited to start working with scheduling and checklists. Their support is the best, you can chat with someone at any time and get help right away.

American Colors Clothing

Jan 26, 2025  on Shopify

Knick Knack Paddywhack

Jan 26, 2025  on Shopify

Great product and great support whenever we needed it! Highly recommend.

Krystal Jewels

Jan 23, 2025  on Shopify

Easyteam has been a game-changer for our Shopify POS operations! From sales attribution to commission calculations, everything runs smoothly, and the support team is incredibly responsive and helpful. The platform makes it effortless to manage schedules and timesheets, all while integrating seamlessly with Shopify POS. The user-friendly clock-in and clock-out feature has been very helpful. Highly recommend this app to any Shopify POS retailer looking to streamline their staff management. A must-have tool for retail success!

T3 Endurance Sports

Jan 20, 2025  on Shopify

Yaniv, the app's creator, took the time to help us set up the software for our store. It's super easy to use. Also, it is very reasonable, and if you need some customization, they are happy to help you, not for the money, but to make the customer happy. Easyteam is also integrated with other software, which is nice, and has useful features like timesheets, scheduling, payroll, checklists, and different ways to use the system, whether on POS or on eCommerce. Still, the app is generally based on POS usage.

WALTZ

Jan 19, 2025  on Shopify

Yaniv and his team set up a meeting to help me directly with technical difficulties. He was patient and understanding and I appreciate that level of support. Thank you.

Pure Bloom Naturals

Jan 18, 2025  on Shopify

Staffy has been a lifesaver for managing our team on Shopify. This app makes assigning roles, tracking tasks, and overseeing team activity seamless and straightforward. The ability to set permissions for different team members has helped us delegate work more effectively while keeping sensitive areas secure.

Elle and Bee Clothing

Jan 16, 2025  on Shopify

Always quick to answer questions and fix any issues. The entire team is super friendly. Can't recommend this app and company enough.

BloomTown Flower Market

Jan 16, 2025  on Shopify

So far so good! I had some questions after the initial download and Natalie was very quick to assist. Love the chat option where there are actually real people who are knowledgable to assist!

Riverwood Pizza Company

Jan 09, 2025  on Shopify

Victor immediately replied to my concern and fixed the problem in seconds. He was professional and I am happy he was there to help me!

BROWN EYED BELLA

Jan 08, 2025  on Shopify

Customer service was very responsive and helpful with questions I had about payroll feature.

Trove Warehouse

Jan 06, 2025  on Shopify

Customer service is great. We use as a small business for our furniture store.

Treats on a Leash

Jan 06, 2025  on Shopify

Just getting started with the app but seems like a good option. The kickoff call with Yaniv was super helpful. We have small (4-person) team but the cost for timeclock/scheduling plus payroll is roughly half the cost to have a professional CPA run payroll for us. Plus, we get more control. Looking forward to getting started!

MOPI PET

Jan 06, 2025  on Shopify

I am from Mexico and I have been using easyteam at my point of sale for almost a year, the customer service is excellent, they respond very quickly and are very friendly, I recently requested to add Mexican pesos to their program so that it would be easier for me to use and I am grateful that You have taken my comment into account, I love easyteam!!

Reverie Goods & Gifts

Jan 02, 2025  on Shopify

Natalie was a great help with some issues I needed resolved.

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