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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam

Reviews (237)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Waterlemon Kids

Jun 30, 2025  on Shopify

quick efficient customer service.

Maison de Reve

Jun 27, 2025  on Shopify

Just getting started on Easyteam. Support staff is AMAZING and so quick to respond.

A Diamond in the North

Jun 04, 2025  on Shopify

I have had an amazing experience with Easy Team!! Ann is always so quick to respond to any questions I have!! Best payroll app ever

The Shop by Design Shop

May 29, 2025  on Shopify

The app is incredibly user-friendly, whether you're using the web-based platform or the mobile version. It has significantly streamlined our employee scheduling and clock-in process, saving us both time and effort. The customer service is truly outstanding—an easy 10 out of 10! I’ve had the pleasure of chatting with Ana and Victor on multiple occasions, and they consistently resolved my questions and concerns within minutes. Their responsiveness and professionalism have made a big difference.

Lifeboat Coffee

May 27, 2025  on Shopify

Their team is always right there to help and know what to do everytime!

Lela Rose

May 15, 2025  on Shopify

Our team very much enjoys using Easyteam for POS personnel management. It has all of the functions we need, and the support team is so prompt and helpful in answering all of our questions and fixing any issues we've run into! Highly recommend.

bocnyc

May 15, 2025  on Shopify

Thank you, Ann! You were so helpful! Great customer service.

LECCE

May 06, 2025  on Shopify

I’ve been using the EasyTeam app for a while now, and it’s been a game-changer. Clocking in and out takes just a tap, and I love how clear the schedule layout is. No more confusion or missed shifts. Everything updates in real-time, and it’s super user-friendly. Highly recommend it for teams who want to stay organized and efficient!

Aunt Matilda's Steampunk Trunk

May 05, 2025  on Shopify

The support is excellent and extremely patient.

DJs Cafe Restaurant Limited

May 02, 2025  on Shopify

I have been introduced to easy team a year now and I must say I was very impressed with their onboarding session. From time-to-time I require assistance, and the customer service is on point, readily available to assist and great at problem solving.

Middleton Farms

Apr 30, 2025  on Shopify

We do cost accounting with our farm software and our festivals. We like to track our payroll costs and take it back to the location the employee was working. This app has helped greatly to do that. Very easy to use and integrates with Shopify. I looked at several payroll systems but most all of them do not integrate with Shopify. Easyteam is very helpful in setting up your system to what your needs are for your company.

Agricola Street Books

Apr 24, 2025  on Shopify

The customer support provided is excellent. The interface is easy to use, and the cost is appropriate for what the app provides. I am happy with this app.

PANDI

Apr 22, 2025  on Shopify

שירות מעולה !

Syd Squared Jewelry

Apr 16, 2025  on Shopify

This is super user friendly and has transformed the way we schedule employees, run payroll and organize team commissions! Their support team is available always and is incredibly responsive and helpful. Their customer service is the best I have ever worked with anywhere! Their app is constantly developing so if there are features you’re looking for that aren’t listed, chances are they are coming soon!

The Lavender Store

Apr 11, 2025  on Shopify

The online support was so fast and easy. My problem was solved!

Craig Reagin Clothiers

Apr 09, 2025  on Shopify

Ann and the support team were great to work with. Easy to use app for our company and Payroll/Scheduling needs.

Cottonways

Apr 09, 2025  on Shopify

Ann did an amazing job assisting me with adding employees – I’m truly impressed by her dedication and hard work. I’m so grateful for her commitment to helping solve my problem! BIG 5 STAR REVIEW! Thank you!!

Dynasty Sports & Framing

Mar 19, 2025  on Shopify

We use this for our multiple brick and mortar stores. We needed a system that kept our employees honest as we identified time theft when auditing payroll. This app saved us hundreds of dollars a month. The customer service is fantastic with any issue being resolved literally within minutes. Do not hesitate to use Easy Team for your employee clocking in/out needs.

FIELDS

Mar 06, 2025  on Shopify

Badfish SUP

Mar 05, 2025  on Shopify

Very helpful app and great customer service. I can manage my whole roster of employees and the developers are very quick to respond to any issues we encounter.

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