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Customer reviews: DPL Square Integration

Develop by Shopify

The Square POS Shopify Integration app syncs in-person and online sales, streamlining inventory and payment management. This review covers its features, user feedback, and key considerations to help merchants evaluate its fit for their business.

Reviews (170)

Overall rating
4.9

What Merchants Think

Merchants generally find "Square Integration โ€‘ DPL" to be a valuable tool, particularly for its ease of use and responsive customer service. Many users appreciate the seamless integration it provides between Square and Shopify, aiding in efficient inventory management and POS functionality. While most feedback is positive, a few technical issues have been noted.

Key Strengths

  • Seamless integration between Square and Shopify for inventory and POS management.
  • User-friendly interface that is easy to set up and manage.
  • Excellent customer service and support, available for troubleshooting and guidance.
  • Flexibility and customization options offered to fit various business needs.

Common Concerns

  • Some users experience occasional syncing issues, particularly with product updates.
  • Customer service hours do not always align with all time zones, causing inconvenience for some users.
  • A few technical glitches reported, requiring manual intervention for syncing.

Final Thoughts

The overall reception of "Square Integration โ€‘ DPL" is positive, with many users recommending the app for its core functionalities and exceptional support team. As a robust solution for syncing Square with Shopify, it successfully addresses the inventory and POS integration needs of merchants, despite some minor technical hiccups.

ZEBRA

Oct 28, 2025  on Shopify

Great Customer Service!

STK Bijoux

Oct 27, 2025  on Shopify

Great app!! Very Happy with the seamless usage! Thank you so much :)

La boite ร  Penny

Oct 18, 2025  on Shopify

good product.. for the moment :)

The Good Planet Company

Oct 15, 2025  on Shopify

I am beginning working with this app, and the technical support has been realy effective.

Ooma

Oct 14, 2025  on Shopify

Krishna w was very helpful thanks.

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Oct 10, 2025  on Shopify

(5/5) KUSUM I donโ€™t usually write reviews, but this platform and its team deserve one that goes beyond the usual โ€œgreat app. What impressed me most wasnโ€™t just the clean interface or the reliability of the features (though both are excellent). It was the people behind it. Support can often feel robotic, but here it felt personal. Kusum guided me with patience through a setup I thought would take days, and Krishna W stepped in with clear, practical solutions when I hit a technical snag. Together, they turned what could have been a frustrating process into something surprisingly smooth. You know a platform is solid when the tech works. You know itโ€™s exceptional when the team makes you feel like youโ€™re not just another ticket number. This was that rare experience. If I could give more than five stars, I would

eshop Charlotte Muller

Oct 10, 2025  on Shopify

Fantastic customer support all through integration !

Goldchild Coffee

Oct 08, 2025  on Shopify

Hem, was very helpful and answered all my questions, even walked me through importing inventory from square to shopify!

newabbastore

Oct 07, 2025  on Shopify

Hem was very good and clear if the instructions.

Artclub

Oct 06, 2025  on Shopify

VENTRE A PATTES

Oct 05, 2025  on Shopify

This app is simple, reliable, robust and does exactly what it needs to do. Few but useful options that make syncing smooth and efficient, just what you need. The technical team is very responsive and quick to solve any issues. The cost is somewhat high, and $29/month is right at the limit of what I can afford for my small business โ€” anything higher would be unfeasible for me. Still, if it helps my business grow, $29/month will definitely be worth it. Thank you for this app!

Megs' Octopus Garden

Oct 01, 2025  on Shopify

Fulanas Accessories

Sep 26, 2025  on Shopify

Excellent application and, above all, customer service, as they are very attentive in everything they do.

Azza Tools

Sep 26, 2025  on Shopify

Fantastic peson that handled my issues perfectly. Krishna, showed empathy, knowledge and expertise in dealing with all my problematic issues. I do hope that this support that Krishana has showed will be consistent with other representatives.

Hustle and Shine Boutique

Sep 18, 2025  on Shopify

Hem was very helpful and patient and helped me resolved my exporting issue quickly.

UMAMI

Sep 18, 2025  on Shopify

HW Lounge

Sep 17, 2025  on Shopify

Incredible support to get set up! I appreciate these guys!

Gilbert Beauty Supply

Sep 16, 2025  on Shopify

Coast Cali

Sep 15, 2025  on Shopify

Great service by Kusum when starting my trial

DOWN JOHN

Sep 12, 2025  on Shopify

Hem T was a huge help in syncing our products in shopify to square. Thanks Hem T!

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