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Customer reviews: DPL Square Integration

Develop by Shopify

The Square POS Shopify Integration app syncs in-person and online sales, streamlining inventory and payment management. This review covers its features, user feedback, and key considerations to help merchants evaluate its fit for their business.

Reviews (154)

Overall rating
4.8

What Merchants Think

Merchants generally find "Square Integration โ€‘ DPL" to be a valuable tool, particularly for its ease of use and responsive customer service. Many users appreciate the seamless integration it provides between Square and Shopify, aiding in efficient inventory management and POS functionality. While most feedback is positive, a few technical issues have been noted.

Key Strengths

  • Seamless integration between Square and Shopify for inventory and POS management.
  • User-friendly interface that is easy to set up and manage.
  • Excellent customer service and support, available for troubleshooting and guidance.
  • Flexibility and customization options offered to fit various business needs.

Common Concerns

  • Some users experience occasional syncing issues, particularly with product updates.
  • Customer service hours do not always align with all time zones, causing inconvenience for some users.
  • A few technical glitches reported, requiring manual intervention for syncing.

Final Thoughts

The overall reception of "Square Integration โ€‘ DPL" is positive, with many users recommending the app for its core functionalities and exceptional support team. As a robust solution for syncing Square with Shopify, it successfully addresses the inventory and POS integration needs of merchants, despite some minor technical hiccups.

Flex Nutrition

Dec 03, 2025  on Shopify

This makes my work very easy. Shreya S is the best.

Dannini.com

Dec 02, 2025  on Shopify

Shreya was great to work with. she understood the issue and guided me thru the solution process explaining the ramifications of my actions and how to prevent future issues i hope to get her for assistance next time i need help [email protected]

Verdรจ

Dec 02, 2025  on Shopify

Shreya is so helpful!!!

Perth Affordable Beauties PTY LTD

Dec 01, 2025  on Shopify

The staffs are very accomodating and approachable. A combination of a good app and the best employees. Cheers!

Queni Koi

Nov 18, 2025  on Shopify

Excellent support with sync issues with shopify and eBay

Ricky's Rub

Nov 17, 2025  on Shopify

The app works great and the support was even better. 10/10 will recommend

APERITIVO

Nov 12, 2025  on Shopify

Rustic Mug

Nov 10, 2025  on Shopify

Hem Was Very helpful. He assured me that behind the scenes he was taking care of my issues. He guided me through the whole process and was very professional, and friendly.

Hungry Ghost Press

Nov 07, 2025  on Shopify

Hem was absolutely amazing and great to work with. He provided exceptional customer service and was able to help me out with our multiple DPL programs and interfaces. This will solve a HUGE problem that we were facing and save us hundreds of hours in operational time and frustration. We hope we can work with him again if any other problems arise! Seriously, Hem was amazing, GIVE THIS DUDE A RAISE!! - Best, Chris Owner Hungry Ghost Press

LouElla Wine, Beer & Beverage

Nov 05, 2025  on Shopify

Partisan Games

Nov 04, 2025  on Shopify

I've been using this app for several months now, and I can say it's flawless and really simple to use. The most important thing to do is set up from the start which system is the slave and which is the master, after that it's plain sailing, even images are transferred, updates are in real time, new products are transferred with literally a couple of clicks, this app literally saves me hours of work. It's worth more than 5 stars

Pacific Southern Railway

Oct 30, 2025  on Shopify

ZEBRA

Oct 28, 2025  on Shopify

Great Customer Service!

STK Bijoux

Oct 27, 2025  on Shopify

Great app!! Very Happy with the seamless usage! Thank you so much :)

La boite ร  Penny

Oct 18, 2025  on Shopify

good product.. for the moment :)

The Good Planet Company

Oct 15, 2025  on Shopify

I am beginning working with this app, and the technical support has been realy effective.

Ooma

Oct 14, 2025  on Shopify

Krishna w was very helpful thanks.

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Oct 10, 2025  on Shopify

(5/5) KUSUM I donโ€™t usually write reviews, but this platform and its team deserve one that goes beyond the usual โ€œgreat app. What impressed me most wasnโ€™t just the clean interface or the reliability of the features (though both are excellent). It was the people behind it. Support can often feel robotic, but here it felt personal. Kusum guided me with patience through a setup I thought would take days, and Krishna W stepped in with clear, practical solutions when I hit a technical snag. Together, they turned what could have been a frustrating process into something surprisingly smooth. You know a platform is solid when the tech works. You know itโ€™s exceptional when the team makes you feel like youโ€™re not just another ticket number. This was that rare experience. If I could give more than five stars, I would

eshop Charlotte Muller

Oct 10, 2025  on Shopify

Fantastic customer support all through integration !

Goldchild Coffee

Oct 08, 2025  on Shopify

Hem, was very helpful and answered all my questions, even walked me through importing inventory from square to shopify!

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