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Customer reviews: QuickSync ‑ All in One App

Develop by R. I. T. N. S.

Reviews (661)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "QuickSync ‑ All in One App". The app is praised for its user-friendly interface and seamless synchronization features, which help save time and prevent manual errors. Most notably, the exceptional customer service stands out, with support agents frequently mentioned for their professionalism and dedication. Despite certain hiccups in product syncing, the overall feedback remains highly positive, making it a recommended choice for integration and inventory management needs.

Key Strengths

  • Exceptional customer service with quick and effective responses.
  • Easy synchronization process between platforms like Shopify, Etsy, and TikTok.
  • User-friendly interface that simplifies product and inventory management.
  • Proactive support, often initiating assistance before customers reach out.
  • Able to handle large inventories efficiently.
  • Reduces manual workload significantly.

Common Concerns

  • Occasional issues with product syncing, leading to discrepancies.
  • Some users experienced slow syncing processes.
  • Sparse documentation available for users to solve issues independently.
  • Instances of critical syncing errors leading to undesirable outcomes.

Final Thoughts

"QuickSync ‑ All in One App" is greatly appreciated for its comprehensive syncing capabilities and outstanding customer support, making it highly beneficial for merchants with diverse inventory and platform management requirements. While there are some concerns noted regarding syncing issues, these are overshadowed by the prompt and efficient support services received by the users. Thus, it remains a recommended solution for those looking to streamline their e-commerce operations.

Fairy

Sep 11, 2024  on Shopify

Khaled is soo kind and helpful, I cannot ask for more!!! Amazing service as he reached me step by step how to set up and sync each app.

Valhalla Hall Farm

Sep 11, 2024  on Shopify

The app is incredibly user-friendly, and everything updates automatically, so I don’t have to worry about managing two platforms at once. What really stands out, though, is the amazing customer service. Anytime I’ve had a question or needed help with setup, their team has been quick to respond and went above and beyond to make sure everything was running smoothly. They even followed up to ensure I was happy with the solution. It’s clear they genuinely care about their customers and are committed to providing top-notch support. If you’re running both Etsy and Shopify, I highly recommend this app. The functionality is flawless, and the customer service is outstanding!"

Battle City Games

Sep 09, 2024  on Shopify

Omar was very helpful, new exactly how to help me set up the app and he made it very easy to get going

Jlight Pottery

Sep 09, 2024  on Shopify

Omar was very helpful. He helped me along the way until everything was completed. Very informative and easy to follow instructions. Thank you!

Liquid Dreams

Sep 04, 2024  on Shopify

Omar was super quick and helpful from the moment I installed the app. Very pleased with my experience so far!

Baby Face Skin Bar

Sep 01, 2024  on Shopify

I just started syncing my Square with my new Shopify account and the process has been straightforward so far! Omar has been super helpful in the syncing process and in getting my products moved over seamlessly.

PICKOR

Aug 27, 2024  on Shopify

5-star review The issue was resolved promptly, and the technical support staff were very professional. They helped us fix the problem in a very short time. Highly reliable.

Sasquatch The Legend

Aug 27, 2024  on Shopify

Customer Service is very helpful and responsive with all of our needs. We appreciate Customer Success Agent - Omar for the for helping us navigate our questions related to the app.

J. Bleu Beauty

Aug 23, 2024  on Shopify

Excellent Assistance with Import from Clover to shopify 5 J. BLEU BEAUTY August 24, 2024 I was working on trying to load items in shopify the agent began to chat with me an informed me that he could do the import for me. I was thrilled to learn this because that is time consuming to do. Great help Joseph

Vita Pacifica

Aug 21, 2024  on Shopify

Joseph was incredibly helpful with my onboarding process. He answered all of my questions quickly and did a lot of the work for me. I am super appreciative of his help and assistance. He has me excited to use this app! Thank you Joseph

My Store

Aug 21, 2024  on Shopify

This a great app. Gasser has provided me with great service and assistance. Would highly recommend this website and agent.

Uniquec

Aug 18, 2024  on Shopify

Gasser was very helpful and courteous. He was quick to reply to my questions and got my sync completed as I needed. Thanks

HBCU BRANDED

Aug 10, 2024  on Shopify

OMAR IS AMAZING! I was unsure about how to seamlessly integrate my products bt Shopify, Etsy, & TikTok. He took all the heavy lifting out of the process and I could not be more grateful! Thank you for getting me going!

Kaka Auto Parts

Aug 08, 2024  on Shopify

I had a great experience with Quicksync! The customer service representatives, Gasser and Arianne, were incredibly friendly and responded quickly to all my inquiries. They were patient and helped me resolve my issues efficiently. The overall interface is user-friendly and simple to navigate. Although the sync process can be a bit slow at times, it’s still much faster than similar products I’ve used. Most importantly, it never misses any information during synchronization. I highly recommend Quicksync!

CSES

Aug 07, 2024  on Shopify

Joseph took such great care of us and our store! he made using the transition quick and easy, adding tips and enabling helpful features to get us running on shopify and transitioned over immediately. I can not say anything kinder about how awesome and quick he was!

Palestinian Elegance

Aug 07, 2024  on Shopify

I had the pleasure of working with Khaled Alzaibak from QuickSync, and I can't recommend him highly enough. He was incredibly supportive and dedicated throughout our collaboration. Khaled maintained a high level of professionalism and provided me with a flexible plan that perfectly suited my needs. His commitment to ensuring everything ran smoothly was truly impressive. Thank you, Khaled, for your exceptional service!

My Store

Aug 06, 2024  on Shopify

So far at least. Seems to do what it says. Customer service seems great so far. They had a rep IM me right when I was getting started, so very proactive in offering their support. And my customer service rep, Khaled, was extremely knowledgable on the features and even with Shopify itself. I was pleasantly surprised by the level of support.

PEECEE Liquor

Aug 06, 2024  on Shopify

Overview: I recently used QuickSync and had an excellent experience, thanks to the prompt and effective assistance from Omar, who helped me sync and resolve several issues. Syncing Process: The syncing process was seamless and straightforward. With Omar's guidance, I was able to sync all of my products quickly. He provided clear and concise instructions, ensuring that I understood each step of the process. This made the entire experience stress-free and efficient. Issue Resolution: I encountered a few issues initially, but Omar's expertise made all the difference. He was patient, attentive, and knowledgeable, addressing each problem with professionalism. He not only solved the issues but also explained the root causes, which was very helpful. Customer Support: The customer support I received from Omar was outstanding. His dedication to ensuring a smooth user experience was evident from the start. He was always available to answer my questions, provide updates, and offer solutions promptly. This level of support significantly enhanced my overall experience with the product. Final Thoughts: I am thoroughly impressed with QuickSync and the exceptional support provided by Omar. The product itself is reliable and user-friendly, but the quality of customer service truly sets it apart. I highly recommend QuickSync to anyone looking for a product and inventory sync between application that comes with outstanding support.

Cambio & Co.

Aug 04, 2024  on Shopify

If you care about your inventory, do not use this app. I contacted support because the inventory sync between one of my 2 locations and Square was not syncing. I was still slowly ramping up on the product, so only had 4 products synced. Well that support person managed to wipe out the entire inventory of 700 products. All my inventory was wiped out to zero. I only had 4 product synced and somehow the app felt entitled to wipe out the inventory of every single product I had on Shopify. This is horrible and could not fix the problem after 4 hours. I could not keep my inventory at zero for longer without any more sale so I deleted the app and now I have to refill inventory manually for 700 products. Stay away, this is extremely unprofessional app. I had good experience with support the first few times I interacted with them, but at the end of the day, if the app deletes my entire inventory, I can't use it anymore, this is about the single worst thing this app could have done.

JCo General

Jul 21, 2024  on Shopify

Very easy to use and customer support is outstanding! Got the app and was able to get help with setting it up and getting everything imported and synced with my Etsy shop. Very easy process. Arianne is amazing and should get a raise for how amazing she is at helping new customers feel supported and confident with the app.

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