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Customer reviews: SplitOrder

<h3>What Merchants Think</h3> <p>Overall, merchants have a positive view of the "SplitOrder" app, which is perceived as a crucial tool for managing order fulfillments across different criteria. Many users appreciate its effectiveness in solving unique order splitting challenges, particularly in scenarios involving multiple SKUs, locations, or combining pre-orders and immediate deliveries. Despite some criticisms, the app is widely praised for its utility and ability to streamline operations, saving time and labor for businesses using Shopify.</p> <h3>Key Strengths</h3> <ul> <li>Effectively splits orders based on various criteria, such as SKU, location, and fulfilment needs.</li> <li>Offers significant savings on shipping costs and reduces transit time.</li> <li>Highly responsive and helpful customer support.</li> <li>Simplifies complex order management, especially for stores with multiple warehouses or fulfillment needs.</li> <li>Allows seamless integration with platforms like ShipStation.</li> <li>Provides a simple setup process, with intuitive settings and reliable performance.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing structure can be expensive, especially for businesses with moderate order volumes.</li> <li>Issues with order accuracy and sales reports when integrated with Shopify, causing technical problems.</li> <li>Instances of slow response from customer support in resolving technical issues.</li> </ul> <h3>Final Thoughts</h3> <p>"SplitOrder" is a valuable tool for Shopify merchants needing to split orders for more efficient fulfillment. While there are some concerns regarding pricing and technical issues, the app largely succeeds in enhancing operational efficiency and reducing manual labor. Its strong support and ability to integrate well with other platforms make it a recommended choice for businesses looking to optimize their fulfillment processes.</p>

Reviews (31)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive view of the "SplitOrder" app, which is perceived as a crucial tool for managing order fulfillments across different criteria. Many users appreciate its effectiveness in solving unique order splitting challenges, particularly in scenarios involving multiple SKUs, locations, or combining pre-orders and immediate deliveries. Despite some criticisms, the app is widely praised for its utility and ability to streamline operations, saving time and labor for businesses using Shopify.

Key Strengths

  • Effectively splits orders based on various criteria, such as SKU, location, and fulfilment needs.
  • Offers significant savings on shipping costs and reduces transit time.
  • Highly responsive and helpful customer support.
  • Simplifies complex order management, especially for stores with multiple warehouses or fulfillment needs.
  • Allows seamless integration with platforms like ShipStation.
  • Provides a simple setup process, with intuitive settings and reliable performance.

Common Concerns

  • Pricing structure can be expensive, especially for businesses with moderate order volumes.
  • Issues with order accuracy and sales reports when integrated with Shopify, causing technical problems.
  • Instances of slow response from customer support in resolving technical issues.

Final Thoughts

"SplitOrder" is a valuable tool for Shopify merchants needing to split orders for more efficient fulfillment. While there are some concerns regarding pricing and technical issues, the app largely succeeds in enhancing operational efficiency and reducing manual labor. Its strong support and ability to integrate well with other platforms make it a recommended choice for businesses looking to optimize their fulfillment processes.

Senkels

Feb 12, 2024  on Shopify

The app itself is great but the pricing is out of this world. We pay 49$ plan because we need about 150-200 orders split per month (at most.) Overall, in the last four months, we split 228 order, which results in costs of 0,88$ per order to be split.

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