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Customer reviews: SplitOrder

<h3>What Merchants Think</h3> <p>Overall, merchants have a positive view of the "SplitOrder" app, which is perceived as a crucial tool for managing order fulfillments across different criteria. Many users appreciate its effectiveness in solving unique order splitting challenges, particularly in scenarios involving multiple SKUs, locations, or combining pre-orders and immediate deliveries. Despite some criticisms, the app is widely praised for its utility and ability to streamline operations, saving time and labor for businesses using Shopify.</p> <h3>Key Strengths</h3> <ul> <li>Effectively splits orders based on various criteria, such as SKU, location, and fulfilment needs.</li> <li>Offers significant savings on shipping costs and reduces transit time.</li> <li>Highly responsive and helpful customer support.</li> <li>Simplifies complex order management, especially for stores with multiple warehouses or fulfillment needs.</li> <li>Allows seamless integration with platforms like ShipStation.</li> <li>Provides a simple setup process, with intuitive settings and reliable performance.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing structure can be expensive, especially for businesses with moderate order volumes.</li> <li>Issues with order accuracy and sales reports when integrated with Shopify, causing technical problems.</li> <li>Instances of slow response from customer support in resolving technical issues.</li> </ul> <h3>Final Thoughts</h3> <p>"SplitOrder" is a valuable tool for Shopify merchants needing to split orders for more efficient fulfillment. While there are some concerns regarding pricing and technical issues, the app largely succeeds in enhancing operational efficiency and reducing manual labor. Its strong support and ability to integrate well with other platforms make it a recommended choice for businesses looking to optimize their fulfillment processes.</p>

Reviews (31)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive view of the "SplitOrder" app, which is perceived as a crucial tool for managing order fulfillments across different criteria. Many users appreciate its effectiveness in solving unique order splitting challenges, particularly in scenarios involving multiple SKUs, locations, or combining pre-orders and immediate deliveries. Despite some criticisms, the app is widely praised for its utility and ability to streamline operations, saving time and labor for businesses using Shopify.

Key Strengths

  • Effectively splits orders based on various criteria, such as SKU, location, and fulfilment needs.
  • Offers significant savings on shipping costs and reduces transit time.
  • Highly responsive and helpful customer support.
  • Simplifies complex order management, especially for stores with multiple warehouses or fulfillment needs.
  • Allows seamless integration with platforms like ShipStation.
  • Provides a simple setup process, with intuitive settings and reliable performance.

Common Concerns

  • Pricing structure can be expensive, especially for businesses with moderate order volumes.
  • Issues with order accuracy and sales reports when integrated with Shopify, causing technical problems.
  • Instances of slow response from customer support in resolving technical issues.

Final Thoughts

"SplitOrder" is a valuable tool for Shopify merchants needing to split orders for more efficient fulfillment. While there are some concerns regarding pricing and technical issues, the app largely succeeds in enhancing operational efficiency and reducing manual labor. Its strong support and ability to integrate well with other platforms make it a recommended choice for businesses looking to optimize their fulfillment processes.

LIVLY B2B

Sep 03, 2024  on Shopify

We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.

Maltashopper.com

Dec 22, 2023  on Shopify

This app was extremely promising. Then we started noticing that the orders that it touched started having mathematical problems. We also noticed that the sales figures that Shopify would report (when there were split orders) were completely wrong. Shopify support nailed the issue down to the app. We reached out to their support multiple times over two weeks without a single reply. Stay clear.

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