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Customer reviews: Wheelify Spin Wheel Email Pop

Develop by Care Cart

Reviews (674)

Overall rating
4.8

What Merchants Think

The "Wheelify Spin Wheel Email Pop" is generally well-received by merchants, who commend its interactive and engaging features that boost customer sign-ups and engagement. The app's easy setup process and design flexibility are also highly praised. While some merchants face occasional technical issues, the dedicated and responsive customer support team is a significant asset, often resolving concerns promptly.

Key Strengths

  • Highly responsive and effective customer support
  • Easy to set up and customize
  • Enhances customer engagement and increases email sign-ups
  • Integrates seamlessly with Shopify stores
  • Gamification aspect increases user interaction on websites

Common Concerns

  • Limited customization options for the wheel design
  • Occasional technical issues with features like subscriber list download
  • Some users experienced challenges with the initial setup

Final Thoughts

Overall, "Wheelify Spin Wheel Email Pop" is an effective tool for boosting customer interaction and conversions through a fun, interactive experience. Its ease of use combined with robust customer support makes it a recommendable app for Shopify merchants, despite minor customization limitations and technical hitches that may arise.

Old Town Soap Co.

Oct 31, 2024  on Shopify

Awesome app so far! It's really easy to set up and customize, and you can even set it up to start automatically! We will see how it goes when it actually starts on the 8th and is scheduled to end at the end of the day on the 9th. Great, so far!

MODVEL

Oct 30, 2024  on Shopify

I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited customization options, but I hope they’ll consider adding more features based on user requests to make it even better. Highly recommended!

Les Petits

Oct 30, 2024  on Shopify

Amazing support from Luis and Kate ! He talked me through the klaviyo integration and even offered to set up the first wheel campaign. Kate was also super helpful offering to customise the text further to work with our brand. Thanks guys!

Meraki Lashes and Beauty

Oct 26, 2024  on Shopify

love the app so easy to use and the customer service team Alan was super fast and helpful when i reached out. thanks so much!

The Smilist

Oct 22, 2024  on Shopify

Très bonne application. Le service est vraiment au top ! On peut customiser la roue. Kate est vraiment super gentille et professionnelle. Je recommande à 100%.

EXALT

Oct 22, 2024  on Shopify

Amazing service from the team, answered all questions as part of the onboarding process. Highly recommend.

Hotmilk Lingerie

Oct 21, 2024  on Shopify

Alan on live chat talked me through the set up, got my issues sorted really quickly and my campaign up and running exactly how I wanted it. Have helpful and easy to chat with.

Cave of Solitude

Oct 19, 2024  on Shopify

They were pretty quick to respond had very clear and helpful information about the set up of the app!

DJANET BIJOUX

Oct 17, 2024  on Shopify

La roue de la chance est vraiment très complète et toute les options associées sont très utiles, l'équipe est très disponible et réactive. Je recommande !

Buhter Up

Oct 13, 2024  on Shopify

Alan is amazing. He has great customer service skills. He was willing to stick by my side and help me every step of the way. He is very knowledgeable patient and kind. Truthfully, I didn't want any other representative to assist me except for but Alan, but I understand that he has to go home sometime, but yeah, I wish all customer representatives were like Alan. He's amazing! And Alan if you see this, thank you so much, you are definitely top tier.

Present Buddy

Oct 13, 2024  on Shopify

The app is great. And the Chat support is very responsive. If you need anything just put your query in chat box and it gets resolved ASAP. Great Working Experience. ✨

CamelliaYarns

Oct 10, 2024  on Shopify

Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions

SUPPLIFY Health Sphere

Oct 08, 2024  on Shopify

Wenn ein Kunde einen Shopify-Shop mithilfe des Wheelify Spin Wheel Email Pop besucht , ist das Erlebnis aufregend und interaktiv. Wenn Sie auf der Website landen, wird ein farbenfrohes Popup angezeigt, das Ihnen die Chance bietet, durch Drehen eines virtuellen Rads Rabatte oder Preise zu gewinnen. Die Preise umfassen normalerweise Gutscheincodes, prozentuale Rabatte oder kostenlosen Versand, was zur Teilnahme anregt. Um das Rad zu drehen, müssen Sie Ihre E-Mail-Adresse eingeben, was sich wie ein fairer Kompromiss für die mögliche Belohnung anfühlt. Sobald das Rad aufhört, sich zu drehen, sehen Sie sofort, ob Sie etwas gewonnen haben. Der Gamification-Aspekt macht das Einkaufserlebnis unterhaltsamer und ermutigt Sie, länger auf der Website zu bleiben, um das Angebot einzulösen, was Ihre Begeisterung steigert, einen Kauf abzuschließen. Die App fügt dem Online-Shopping-Erlebnis ein Überraschungs- und Interaktionselement hinzu und macht es zu einem unvergesslichen Erlebnis, das sich von anderen, eher statischen Rabattangeboten abhebt.

Ryno Gear

Sep 29, 2024  on Shopify

Great customer service! They helped us set everything up and even offered extra customization at no additional cost! Would highly recommend!!

Custom VRP

Sep 22, 2024  on Shopify

I haven't started anything yet but had to contact customer support for help signing up and setting up the free plan. They were very helpful and friendly. Something to note: if your impressions go above 300 in any given month, it will automatically sign you up for the text tier and charge you.

Biosota™ Organics Pty Ltd

Sep 06, 2024  on Shopify

I was pleasantly surprised by the prompt response (human!) on a Sunday morning! Thank you so much for the quick assistance!

Emergency Proof

Sep 01, 2024  on Shopify

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Ngurrbul Collection

Aug 27, 2024  on Shopify

So incredibly easy to set up. Collection emails and phone numbers is huge for us. Luis was so helpful and so quick to respond in the chat box. Probably the most easiest app to install, configure and integrate.

Tracyeinny

Aug 27, 2024  on Shopify

Sam from Customer Service was extremely helpful and prompt, when we were setting up our first spinwheel! Thank you Wheelify -- highly recommend!

JLM Store

Jul 30, 2024  on Shopify

I been lost trying to set this app up. Alan made it work for me. I'm so greatful for his assistence.

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