Wheelify Spin Wheel Email Pop logo

Customer reviews: Wheelify Spin Wheel Email Pop

Develop by Care Cart

Reviews (1,360)

Overall rating
4.8

What Merchants Think

The "Wheelify Spin Wheel Email Pop" is generally well-received by merchants, who commend its interactive and engaging features that boost customer sign-ups and engagement. The app's easy setup process and design flexibility are also highly praised. While some merchants face occasional technical issues, the dedicated and responsive customer support team is a significant asset, often resolving concerns promptly.

Key Strengths

  • Highly responsive and effective customer support
  • Easy to set up and customize
  • Enhances customer engagement and increases email sign-ups
  • Integrates seamlessly with Shopify stores
  • Gamification aspect increases user interaction on websites

Common Concerns

  • Limited customization options for the wheel design
  • Occasional technical issues with features like subscriber list download
  • Some users experienced challenges with the initial setup

Final Thoughts

Overall, "Wheelify Spin Wheel Email Pop" is an effective tool for boosting customer interaction and conversions through a fun, interactive experience. Its ease of use combined with robust customer support makes it a recommendable app for Shopify merchants, despite minor customization limitations and technical hitches that may arise.

Emergency Proof

Sep 01, 2024  on Shopify

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Ngurrbul Collection

Aug 27, 2024  on Shopify

So incredibly easy to set up. Collection emails and phone numbers is huge for us. Luis was so helpful and so quick to respond in the chat box. Probably the most easiest app to install, configure and integrate.

Tracyeinny

Aug 27, 2024  on Shopify

Sam from Customer Service was extremely helpful and prompt, when we were setting up our first spinwheel! Thank you Wheelify -- highly recommend!

JLM Store

Jul 30, 2024  on Shopify

I been lost trying to set this app up. Alan made it work for me. I'm so greatful for his assistence.

Made With Keely

Jul 19, 2024  on Shopify

customer service live chat are absolutely fantastic, done everything there and then for me while I sat back and just confirmed everything! so glad I fell in with this app! perfect perfect perfect!! would definitely recommend

AwaMae

Jul 17, 2024  on Shopify

was unsure of the set up process, kate made its extremely easy to set up and use highly recommend, amazing customer service

Aspire Shop

Jul 12, 2024  on Shopify

thank you Betty for creating the spinning wheel. Let's hope some people will be lucky. :) Thank you very much!

OPE Beauty Store

Jul 11, 2024  on Shopify

Quiero expresar mi gratitud por la excelente gestión de post venta de la aplicación. Su asistencia y acompañamiento han sido fundamentales para que pudiera diseñar todo el proceso de manera fácil y eficiente.

My Store

Jul 11, 2024  on Shopify

All you need to do is to signup and the agents will do all the support if you ask that. The Agent Kate was very postive :)

Miss Patina

Jul 03, 2024  on Shopify

The live chat is really helpful. I don't have any IT background but I managed to do it with the live chat help. And my wheel campaign is all set now and I cant wait to make it go live next week. Thank you!

Creatulize

Jun 30, 2024  on Shopify

The tools work great and the customer service team is very professional and response promptly. Highly recommended!

Declare It Now

Jun 28, 2024  on Shopify

The wheel needs more functionality to be more visually appealing for as size and where you can place it. I had to scroll down before it popped up and I was told by the chat agent helping me to clear my cache/ browser, Will a shopper do this before visiting an online website to shop; no. The shopper experience is essential to a business. I will give it a try! The agent Luis was helpful, and patient when working with me to create discount codes before he created the wheel. He made changes per my request. He assisted with great service! I appreciated that the most.

LEFEET

Jun 27, 2024  on Shopify

I recently had the pleasure of experiencing something truly wonderful, and I couldn't wait to share my thoughts. From start to finish, this experience exceeded all my expectations and left me feeling completely satisfied.

The Hive Collective

Jun 09, 2024  on Shopify

Don’t use Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

Offshoot Coffee

Jun 05, 2024  on Shopify

The app is quite intuitive. Daniel from support helped to set me up in just a few minutes and went above and beyond to make it even easier. Awesome!

Smartclean

Jun 03, 2024  on Shopify

It is so great tool. It is my first time to use. very easy to install and the after-sale service is so quick and good. Worthy!

DESI'GN MADE

May 27, 2024  on Shopify

they are live support but faster than anz AI tools. friendly and supportive. the person who helped me was Daniel and he is a very nice guy and help you with all the problems. he has at least one solution for the problems.

The Perfect Perfume

Apr 15, 2024  on Shopify

Super easy to install and verify and activate, the online help centre is quick and efficient. Thank you

Dolly Magic

Apr 05, 2024  on Shopify

Fantastic customer service. I was having trouble with the display functionality which was quickly resolved by customer service and they even offered to do a bit of customization for me which was super nice. Very happy with this app especially that it allows me to place a unique campaign on specific URLs.

LICA Wear

Apr 04, 2024  on Shopify

Assistance immédiate et ultra efficace pour toutes les demandes! Un excellent (++++) service à la clientèle! :)

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