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Customer reviews: Wheelify Spin Wheel Email Pop

Develop by Care Cart

Reviews (1,379)

Overall rating
4.8

What Merchants Think

The "Wheelify Spin Wheel Email Pop" is generally well-received by merchants, who commend its interactive and engaging features that boost customer sign-ups and engagement. The app's easy setup process and design flexibility are also highly praised. While some merchants face occasional technical issues, the dedicated and responsive customer support team is a significant asset, often resolving concerns promptly.

Key Strengths

  • Highly responsive and effective customer support
  • Easy to set up and customize
  • Enhances customer engagement and increases email sign-ups
  • Integrates seamlessly with Shopify stores
  • Gamification aspect increases user interaction on websites

Common Concerns

  • Limited customization options for the wheel design
  • Occasional technical issues with features like subscriber list download
  • Some users experienced challenges with the initial setup

Final Thoughts

Overall, "Wheelify Spin Wheel Email Pop" is an effective tool for boosting customer interaction and conversions through a fun, interactive experience. Its ease of use combined with robust customer support makes it a recommendable app for Shopify merchants, despite minor customization limitations and technical hitches that may arise.

Nirvana Dental Apothecary Store

Nov 20, 2024  on Shopify

Amazing, Kate was fantastic, helping me build my wheel of deals from the backend. It was flawless execution. Her enthusiasm shined through. I highly recommend Wheels, I always get more emails. People love to gamble. Thank you!

THE SOCIAL CLUB LONDON

Nov 19, 2024  on Shopify

Just wanted to say that I have just set up my Spin wheel with all the help and support from Arya, she was absolutely fantastic and did everything for me (I'm not technical at all, so this made everything so easy for me) she explained the user journey for me, made any changes so quickly and now the app is live on my site! Thank you so much Arya, so grateful for all your help, responsiveness and 100% customer service!

Unique Pl8z

Nov 17, 2024  on Shopify

I just installed the app and the customer service has been so quick and very helpful. With their help I was up and running in just minutes! I can't wait to see how this app will improve my conversions!

Shikohin

Nov 12, 2024  on Shopify

Alan was really helpful and responsive, he helped me understand the features. Also love how customizable the wheel is!

Balkanish

Nov 11, 2024  on Shopify

The 24/7 Chat Support is the best I have encountered on Shopify yet-- super quick, helpful and knowledgable! I spoke with Sam and they were amazing!

Magic Tree Forest

Nov 10, 2024  on Shopify

Excelente aplicación para ayudar a tener más conversiones e interacciones con los usuarios, servicio al cliente rápido.

AphroTouch

Nov 07, 2024  on Shopify

The app was very easy to setup. The support provided to install the app was also very good as Alan from the CareCart team helped me with a Step-by-Step walkthrough in order to setup this app for my website.

Eleganty

Nov 02, 2024  on Shopify

Perfect customer service, easy to use and install, the app is so helpful to show a wheel for customer subscription I had a great and funny help from Luis the customer agent, he is very professional, talented and great person

Old Town Soap Co.

Oct 31, 2024  on Shopify

Awesome app so far! It's really easy to set up and customize, and you can even set it up to start automatically! We will see how it goes when it actually starts on the 8th and is scheduled to end at the end of the day on the 9th. Great, so far!

MODVEL

Oct 30, 2024  on Shopify

I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited customization options, but I hope they’ll consider adding more features based on user requests to make it even better. Highly recommended!

Les Petits

Oct 30, 2024  on Shopify

Amazing support from Luis and Kate ! He talked me through the klaviyo integration and even offered to set up the first wheel campaign. Kate was also super helpful offering to customise the text further to work with our brand. Thanks guys!

Meraki Lashes and Beauty

Oct 26, 2024  on Shopify

love the app so easy to use and the customer service team Alan was super fast and helpful when i reached out. thanks so much!

The Smilist

Oct 22, 2024  on Shopify

Très bonne application. Le service est vraiment au top ! On peut customiser la roue. Kate est vraiment super gentille et professionnelle. Je recommande à 100%.

EXALT

Oct 22, 2024  on Shopify

Amazing service from the team, answered all questions as part of the onboarding process. Highly recommend.

Hotmilk Lingerie

Oct 21, 2024  on Shopify

Alan on live chat talked me through the set up, got my issues sorted really quickly and my campaign up and running exactly how I wanted it. Have helpful and easy to chat with.

Cave of Solitude

Oct 19, 2024  on Shopify

They were pretty quick to respond had very clear and helpful information about the set up of the app!

DJANET BIJOUX

Oct 17, 2024  on Shopify

La roue de la chance est vraiment très complète et toute les options associées sont très utiles, l'équipe est très disponible et réactive. Je recommande !

Buhter Up

Oct 13, 2024  on Shopify

Alan is amazing. He has great customer service skills. He was willing to stick by my side and help me every step of the way. He is very knowledgeable patient and kind. Truthfully, I didn't want any other representative to assist me except for but Alan, but I understand that he has to go home sometime, but yeah, I wish all customer representatives were like Alan. He's amazing! And Alan if you see this, thank you so much, you are definitely top tier.

Present Buddy

Oct 13, 2024  on Shopify

The app is great. And the Chat support is very responsive. If you need anything just put your query in chat box and it gets resolved ASAP. Great Working Experience. ✨

CamelliaYarns

Oct 10, 2024  on Shopify

Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions

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